MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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10234 results found
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Timeout on login
Unable to login into MtGA due to "failed authentication: timeout". Internet is good and working on other devices. I am trying to login mobile on android. Has been off and on all day.
8 votes -
renewal egg empty
Renewal egg empty on EOE release day. Click and ...zippo
6 votes -
Missing Edge of Eternities packs
Edge of Eternities packs disappeared while opening other packs. I opened my packs one at a time and halfway through they just all disappeared including my unopened mythic pack. Resetting the game doesn’t help and there are no new cards in my inventory suggesting they disappeared entirely.
7 votes -
Servers down during EoE release
Hi, I entered a ranked draft for Edge of Eternities around 12:15pm EDT on 7/29 and I was only able to make a few picks before the connection dropped and I was unable to reconnect to the draft. I don't even see the EoE limited events in the client now.
I'd like a refund for the event please (1500 gems).
8 votes -
Sealed event disappeared
I was mid way through an EOE Sealed when the app kicked me back to the main screen, and the event is no longer listed and my deck is gone
7 votes -
Authentication failure
Received Authentication failure while trying to start game on Android mobile
8 votes -
Cavern of souls not working with Fenrir
While selecting Saga as creature type, the game don't let you cast sagas (Fenrir) with cavern.
Is this a bug or something?1 vote -
Question à WoC et à la communauté
Bonjour,
je souhaiterai savoir pourquoi la participation au Classement n'est pas payante?
Car quand on constate comment l'algorithme du jeux est programmé pour éviter toute progression dans le classement en faisant perdre des partie de façon plus que douteuse en manipulant la pioche pour les joueurs qui n'ont jamais donner un seul dollar à cette entreprise mais qui arrive quand même à Drafter les meilleur deck gratuitement.
Cela est ridicule, si cette entreprise ne veut pas que des "Free To Play" puisse accéder en haut du classement pour recvoir des récompenses gratuitement et identique à celles et ceux qui donnent…
2 votes -
Brawl Error - Seven Dwarves, Hare Apparent, & Rat Colony
Since the update this week, three confirmed cards Seven Dwarves, Hare Apparent, & Rat Colony potentially others that have similar mechanics of going beyond the singleton limit in Brawl, but all three mark a Brawl Deck invalid, despite no bans, the error has invalidated three of my decks, and they are unplayable as they all work around the concepts of having THESE cards in them. This is a SEVERE bug and needs to be fixed ASAP
8 votes -
Disconnect in every battle
All started games in each mode or event closed after few seconds after begin and show "Wait for the server...". Bots fight dont work too! Bot just speak, but do nothing.
10 votes -
Vincent's Limit Break:
Vincent's Limit Break crashes the game, and while it's on the stack, you can't rejoin the match without crashing back to desktop (no error code). Lost my match as it occurred twice on crucial turns.
(can't take a screenshot as the9 votes -
Missing fleem cosmetics
I did not receive the fleem cosmetics despite meeting multiple of the requirements to obtain them
Seems to be a pretty common problem
5 votes -
I have not received the Fleem cosmetics after opening 50 packs and buying the Mastery Pass. Could you please check? Thank you.
I have not received the Fleem cosmetics after opening 50 packs and buying the Mastery Pass. Could you please check? Thank you.
5 votes -
Fleem cosmetics not received
I played traditional draft through the omenpaths before the deadline but have not received the cosmetics
5 votes -
Missing "Don't Let Your Fleems Be Dreams" Cosmetics
I had purchased both 10x packs and the mastery pass when they first came out but did not receive the cosmetics yet
5 votes -
Have not Recieved Fleem Cosmetics Despite Qualifying by Participating in Multiple Drafts
I have not yet received my Fleem Cosmetics, despite participating in two drafts well before the deadline.
Would I please be able to receive my Fleem cosmetics?
5 votes -
Missing Renewal egg
I could see my renewal egg before when accessing my inbox. But now I don’t see it anymore.
I tried restarting the game and it dis not help.
I am playing on an Iphone with the latest Ios.
8 votes -
Sun-Blessed Healer Bug
I kicked the Sun-Blessed Healer so i could return my Vampire Nighthawk to the battlefield. The Healer made it to the battlefield but i did not get my Nighthawk. Thank you
2 votes -
スパーキーがうるさい
ホーム画面になるたびにスパーキーが登場して煩いので
早急に黙らせてください2 votes -
再起動時に黒い奈落が表示される
件名通りです。
一週間ほど前から相手の遅延やWi-Fiの接続不良などが原因でこちらが再起動した際、添付画像のように画面中央に黒い溝というか、奈落のようなものが表示されます。
ユーザーである私にはこれが仕様なのか、バグなのか区別ができません。
もしバグなら早急に修正してください。
2 votes
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