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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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9378 results found

  1. Auto Tapper prioritizes Channel over treasure tokens at 1 life

    When multiple treasure tokens are on the battlefield and the player is at one life, Auto Tapper will choose to put the player at zero life rather than spend mana from treasures to pay colorless mana costs.

    3 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  2. Ghalta crash

    Playing on mobile. Newer phone so it shouldn't be hardware issues. Opponent plays ghalta, primal hunger and the animation bugs out causing an audio loop then crash. The match after reopening arena is unjoinable as it crashes immediately upon trying to enter. Only solution for rejoining is to wait for the match to time out so I can go to the main menu again. This was the second time this has happened to me.

    6 votes

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    2 comments  ·  Gameplay  ·  Admin →
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  3. Increase the shuffler to a seed size that will provide a better experience

    Increase the shuffler to use a larger seed size so that is can support a better randomization. The current 256 bit shuffler only suports randomization for 57 item lists efficiently. I have included the table for the Fisher-Yates limits from the Wiki article. With a little math you can see that you representing a very small percentage of the possibilities.

    The current state of the shuffler is a clumpy mess in Bof3

    2 votes

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  4. YOUR SHUFFLER IS TRASH!!!

    I play a top 500 ranked mythic account and these are my 2 opening hands game 2!!! This isn't acceptable!! Do you favor these account or something??!! I'm sure they drew perfection!! FIX THIS! A deck with 23 lands should never draw less than 2 lands per hand. none the less 1 and then none in a row. That's extremely improbable. At least let us choose how to shuffle.

    3 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  5. YOUR SHUFFLE IS TRASH

    I play a top 500 mythic account and draw this second game for my first 2 hands. I had to mulligan to five!!! This should not happen!! Do you favor these players??? This isn't acceptable. I'm sure they had perfect hands both games.

    3 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  6. Can't bring cards in from sideboard

    I was unable to add cards from my sideboard. I could remove cards from my maindeck but it wouldn't let me add any cards in from my sideboard

    4 votes

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    2 comments  ·  Gameplay  ·  Admin →
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  7. "Large and in Charge" deck isn't available

    4 tutorial decks are available, but Mono Green "Large and in Charge" wants to craft additional cards (even though it should be available, too). How to fix?

    1 vote

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  8. Sunfall needs a ban from standard

    The idea of a boardwipe that spawns an artifact that can turn into a creature is retardedly unbalanced. Especially as there are no additional costs for the trigger.

    7 votes

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  9. Ban voice of victory from all formats

    A card that prevents the opponent from casting during your turn is way too strong for any format. Especially given that it's only two mana. Something with an effect like that should cost 10 or more mana. Not two.

    2 votes

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  10. Venerated Rotpriest Not Triggering on Bottomless Pool Targeting My Creature

    I had 2 Venerated Rotpriests and 2 pestilent syphoners on the field, opponent casts Bottomless Pool targeting my syphoner to bounce it back to my hand. With 2 Rotpriests, this should’ve triggered 2 poison counters (1 per Rotpriest) as a spell targeting my creature, but no triggers fired. The opponent would have lost the game immediately afterwards but didn't.

    2 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  11. Magic the Gathering Foundation packs do not include all cards

    Many of the cards in the Magic the Gathering Foundation set are unavailable through store-purchased packs. This is absurd and requires substantial wildcard consumption to address.

    You need to fix this and provide adequate recompense to make us whole.

    3 votes

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    0 comments  ·  Store  ·  Admin →
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  12. Screaming Nemesis vs Phyrexian Obliterator interaction bug

    I had a game where I was blocking a Phyrexian Obliterator with my Screaming Nemesis and it did not deal the full 5 damage back to the opponent, but instead only did 3 damage to him. It should have been 5 damage to the opponent with Phyrexian Obliterator being a 5/5 . My opponent was at 5 life and this cost me the game. On top of that, I sacrificed 3 lands out of my 5 (which is suppose to happen) and in my next turn I drew a land, placed it for turn, and it glitched out and kept…

    4 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  13. it doesn't create tokens

    It doesn't create tokens.

    with certain card compositions (see log) the game does not generate tokens.

    the block at 256 tokens makes sense to avoid blocking the game but if the calculation exceeds it it does not generate any tokens.

    if the field is empty it should generate up to the maximum number even if it greatly exceeds the number 256.

    4 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  14. 10 second 1st mulligan time-out

    Have a 10 second time-out during the mulligan phase. It would speed-up play and be more congruent with IRL practices.

    I've never witnessed anyone take remotely close to 10 seconds to decide on the initial mulligan decision.

    10 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  15. Mana ***** and now the implementation of A.I.

    This game, MTG Arena sucks! Not fun. Clearly algorithmic cheating to all players for monetary gain

    1 vote

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    0 comments  ·  Gameplay  ·  Admin →
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  16. Heist

    Please make an adjustment to the heist mechanic or to the heist cards. The cards are not fun to play against, and they have been making for a miserable experience in alchemy.

    From a gameplay enjoyment perspective, it is not fun having your opponent consistently take the best cards out of your deck. It greatly reduces deckbuilding choices and creates imbalanced gameplay patterns.

    From a mechanic standpoint:

    1. Heist nonrandomly removes the strongest cards from your deck. This is problematic because it makes your own draws significantly weaker. Normally, that would have an opportunity cost for the player removing those cards…

    12 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  17. unable to cast instants leading to game losses

    Unable to cast instant cards at several moments during games. This has now happened multiple times and has led to several losses.

    7 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  18. kicked me off game while drafting

    game froze while drafting

    6 votes

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  19. Unable to respond to Realmbreaker, the Invasion Tree with Ghost Vacuum

    Was unable to respond to the land choice of Realmbreaker, the Invasion Tree (after it was activated and the milling occured) with a Ghost Vacuum activation.

    3 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  20. Accurate mana distribution in shuffles

    The difficulty in balancing mana in arena is abnormal to typical card shuffles. I struggle to find the correct amounts of mana in order to draw mana consistently without only drawing mana.
    The supposed algorithmic shuffle needs to be evaluated for accurate mana distribution. Every game shouldn’t be dictated 50% or more by whether one or both players were dealt mana imbalances so much that the game could not be played properly.

    4 votes

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