MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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3313 results found
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Graveyard trespasser failed to transform
During a cube match, I had a graveyard trespasser in play. I began to cast dig through time, selecting cards to exile from the graveyard, then decided against casting dig through time, hit cancel, and passed to my opponent's turn. However, the trespasser did not transform at the start of my opponents turn, despite me having cast no spells on my turn. My opponent had nothing in play that would have interfered with the transformation.
2 votes -
Game not loading after "checking for active matches"
After fully updating and getting through "checking for active matches" the window goes black. It never loads. This is the first time I've had a "the game is unplayable" bug. Reinstalling did nothing. Please help!
2 votes -
Game stopped when I put creature on the stack
I was playing a ranked limited match and was in a seemingly winning position when I put a second creature for the turn on the stack. My opponent didn’t seem to respond to the point the rope appeared. I then got a message this was MY rope and when I reset the app I got the defeat message posted below. I didn’t lose internet during that time and because of this I lost 200 rank from a game I was likely to win.
2 votes -
Loading Screen crash
PC, windows 11. I try loading the game like normal. I get to the "loading initial scene" with the new TMNT background, the game crashes. Everything on my PC is up to date.
2 votes -
Just
Just did the TMNT update this morning in my S24 Galaxy. The client now crashed after the initial loading screen
2 votes -
ゲーム中に殆ど操作ができなくなる
ゲーム中に突然停止する
アプリが完全にフリーズしているわけではなく、戦場のカードやスタックのカードを長押しすると拡大されるし、エモートも使える。投了もできる
手札のカードは触っても何の反応もない
しばらく放置すると持ち時間の赤や青のラインが表示されて、尽きると完全になんの操作もできなくなる
先に赤のラインが出れば負けてるし、青のラインが出れば勝ちになる
なんの操作もできなくなるのは投了した場合も同じ
こちらの端末だけの問題であれば、こちらの勝ちのパターンはないはず
本日から発生しています
リミテッドでも出るので辛いです毎試合ではなく、最後までプレイできる場合もあります
2 votes -
Freeze screen and play mid game
I've reported this several times today and haven't received any feedback, I've had several games freeze mid-game, leaving the only option left to do being exit game, close game session, and restart app. The leave game function being not a choice because of the instant the bug takes affect, it,(being a choice under the options tab in the upper right corner), isn't even available to press because it mysteriously just vanishes into the ether! This seems like a bug developed by an inside source, thinking malicious activity is funny, you might want to get an investigation into the cause of…
2 votes -
2 votes
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Bug cards gone
All my cards are gone went to make a new deck no cards are showing I need my cards back or alot of mythic and rare tokens
1 vote -
Priority bugged when resolving spells on the stack
I am using a PC. I played Vanquish the Hoard (Sorcery) on my turn, my opponent responded with Duty Beyond Death (instant). I had Shadowspear (artifact) equipped to a creature and 3 different lands available to tap. I clicked resolve on Duty Beyond Death but the game did not give me priority to activate Shadowspear's ability to remove hexproof and indestructible until end of turn before Vanquish the Hoard resolved. It resolved Vanquish the Hoard immediately after I clicked the resolve button on Duty Beyond Death. Priority should have been passed in between the resolution of Duty Beyond Death and…
1 vote -
double strike
I had an expressive firedancer in play. I had cast a sorcery that cost more then 5 mana, giving the firedancer double strike. It was up to 5 power on that turn. My opponent was at 10 life and all of his creatures were tapped. A 5/5 with double strike should've won the game, but it didn't register the double strike. FIX THIS!!!
1 vote -
I cast flow state with an instant and a sorcery in my graveyard, and it only
I cast flow state with an instant and sorcery in my graveyard, and the game still only let me put one card into my hand instead of two.
1 vote -
sheltered by ghosts ate my elf
opponent had an Optimistic Scavenger with a Sheltered by Ghosts and an Ethereal Armor attached to it. the Sheltered by Ghosts exiled my Llanowar Elves. i killed the scavenger with a bitter triumph, losing 3 life and paying for the ward cost as normal. then the game froze and it took around 20 seconds for the game to start moving again but my Llanowar elves did not return. after that the game showed the Optimistic Scavenger with the stack of auras on it in the graveyard, like they were still attached. also when i played a second creature they left…
1 vote -
Game froze and will not proceed
Playing in a match right now and game has stopped in the same state for 5-10 minutes. No action, no rope, no messages from the client. Photo and log both attached.
1 vote -
Desaparecimento dos meu companheiros de deck
Meus companheiros de deck sumiram
1 vote -
Game crash color beginner tutorial
the game crash in white colour vs vivien. she is stuck in main phase 2 and doesn't end her turn.
1 vote -
My game just closed in the middle of me playing a win the game turn and when I logged back on immediately it listed it as a defeat.
I was about to have a major come back win and in the middle the game crashed. I immediately logged back in and it listed it as a defeat. I did not conceded, close the app, or let my phone go to sleep, so nothing I did should have resulted in me losing the game. It 5ook me less than 30 seconds to reopen the app.
1 vote -
Sirène de chêne : capacité de mana pas prise en compte pendant le tour adverse
BUG : Pendant le tour adverse, si tous mes terrains sont engagés, la capacité de mana de la créature artefact bleue Sirène de chêne n'est pas détectée par le jeu comme mana disponible. Le jeu enchaine les actions de l'adversaire sans me laisser le choix d'utiliser ce mana. Je ne peux donc pas lancer de sort avec ce mana alors que je devrais pouvoir le faire.
1 vote -
Affaire du destin délaissé - impossible de récupérer les créatures depuis le cimetière
L'effet de récupération des cartes dans le cimetière après le sacrifice de l'enchantement "affaire du destin délaissé" ne fonctionne pas. J'ai beau cliqué sur une carte de créature que je souhaite récupérer depuis mon cimetière, rien ne se passe. Je suis contraint de passer à la phase de fin et perd l'effet du sort.
1 vote -
Sealed Arena
I am so tired of wasting gems on Sealed. Especially with Strixhaven. You pick your school and get no cards whatsoever to really help. Even though you get 2 packs dedicated to whatever school you pick, they are all low mana duds that give you no chance whatsoever. All of your rares and mythic rares (if by some miracle you actually get one) are colorless or are every other color besides the ones you chose. Come on what good is a a 6 mana card that only is useful when you spend multiple colors to cast it. This has happened…
1 vote
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