MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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6184 results found
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Cards disappear
During drafting, my premier draft was ruined by the cards not appearing any more but the timer still going. Plz help
3 votes -
Daily Quests Stuck
I've recently got into MTG and started playing the on the app.
However I'm not sure when it started but my daily quests show as constantly counting down but never at all giving me daily quests.
This has been going on for at least a few weeks.
But like I said not sure exactly how long.6 votes -
patterns in your shuffler
Since I have been able to see and reverse engineer patterns in your shuffler, If I exploit those would that get me banned, or would it be considered the same thing as exploiting hand smoothing?
20 votes -
My Light Card "Petrify" doesn't do what the card says it does.
My light card Petrify doesn't do what it says it's supposed to do in game.
The card text clearly states
"Enchant Artifact or creature
Enchanted Permanent can't attack or block ,
and it's activated abilities can't be activated"When I use this card on other permanents listed the card continues to do it's activated abilities and even does it's abilities even if they weren't activated yet.
Why doesn't this card work like it says?
12 votes -
deep-cavern bat march
Deep-Cavern Bat did not return Jace, Perfected Mind to my hand upon being exiled with March of Otherworldly Light. Jace is stuck in exile beneath the bat, yet there is an empty spot in my hand where he would have been. Clicking the spot produces a card riffle sound, but does not allow me to play Jace.
6 votes -
Forced draw
Summary: I was forced into a draw because the game wasn't able to resolve a finite stack of triggers fast enough. The game gave me a warning three times that if I do not take another action the game will be a draw but no additional action was available for me to take.
Bug reporting:
1.)I cast Marwyn's Kindness with X being 21
In play: "Rosie Cotton of South Lane", "Samwise Gamgee", and "Mondrak, Glory Dominus".2.)Occurred on the PC client
3.) Game forced a draw despite having multiple win conditions available.
4.) Allowed to finish the stacked triggers without…
25 votes -
transformer sleeve
Transformer sleeves do not complete their animation since the MKM update.
12 votes -
Matchmaking is really fun
I'm playing the new artifact deck that has the "Simulacrum Synthesizer" card in diamond. Obviously a deck full of artifacts with which many players reach mythic easily in record time because it is an extremely good deck currently.
I protect these artifacts from cards like "farewell or Brotherhood's End" with counters although it is not always possible.
Curiously, they only match me against cards like "Karn's Sylex" well into the curve to ***** me and clearly not go up in the ranking since I have no response from artifacts on the sideboard. The algorithm knows how to harm me, it…4 votes -
Ongoing "Wait for Server" Issue on MTG Arena Android Tablet Version
Dear MTG Arena Support Team,
I am writing to report an issue I have been consistently encountering while playing MTG Arena on my tablet. After every match, the system displays a "Wait for Server" message that does not disappear, preventing me from starting the next game.
This issue severely disrupts my gameplay experience, and I am unable to proceed with further matches without restarting the application. I would appreciate your assistance in resolving this issue.
My tablet is Lenovo TB-J607F
Thank you for your support.3 votes -
Lifelink on Creature Without Double Strike Triggers Twice When Damage is Dealt by Creature with Double Strike
I applied double strike using twinferno to a creature attacking Atraxa. Atraxa does not have first strike or double strike. So when my creature deals first strike damage, Atraxa does not deal damage to it. Atraxa ONLY deals damage on the normal damage phase. But the opposing player received 14 health (double Atraxa’s power) because my creature hit it twice. But Atraxa only dealt 7 damage that turn.
4 votes -
Game crash on match start
After completing a match, I queued for another. The game crashed around "opponent found". Continuing to crash every time I opened the game and trying to reconnect to that opponent, even when I restarted h computer.
14 votes -
Repulsive mutation + Ivy
When i target a creature other then Ivy with Repulsive mutation to put counters on, choose 0 fro countering spells - Ivy triggers, but after the ability resolves i do not get any counters on Ivy.
6 votes -
raid bombardment failed to trigger on two occasions in one game
Previously – even earlier today! – gnome tokens created by Anim Pakal would trigger Raid Bombardment. In my last game, the triggers just stopped happening.
4 votes -
Dreadmaw's Ire
Dreadmaw's Ire is not functioning correctly in Arena for IOS. The card cannot be played during the pre-combat main phase, even though it's an instant. Please fix -- this cost me two games!
5 votes -
Shuffler sucks
Your shuffler sucks ***. Today I have played 3 matches in historic brawl, the first one went great as land drops were good. The second one I had to mulligan and went into a 3 land hand and did not draw another land until 7 turns later. Next I played a landfall deck in which I run 60 lands and started with a 4 land hand and did not draw another land until 8 turns later. This is frustrating at times and makes the game no fun at all.
55 votes -
Sparky stuck on Color Challenge and Starter Deck duel
I have completed BOTH the 'Color Challenge' and the 'Starter Deck Duels' but sparky is stuck in an endless loop of "Wow, you've beaten all of the color challenges". This is my HOME page and will not allow me to participate in any other events that may show on home screen...PLEASE fix this issue. I cant participate in any in-game events that I can see showing on my friends game but not mine (and we have accomplished the same stuff in game). Very frustrating here. Ive seen forums with 30-40 people with this same issue that dates back to August.…
12 votes -
Turn timer problems
The turn timer gets exploited with certain decks where your opponent forces you into using up your turn timer on automatic effects. This issue needs a resolve all button so you don't lose your turn timer for having a life gain upon creatures entering the battlefield combo with gain life = +1+1 counter on target creature. It's ridiculous when somebody uses a convoluted and time consuming combo just to exploit the game's timer mechanism and force you to lose based on time that they themselves created. There needs to be a solution to this if active effects are stacking. Perhaps…
12 votes -
Game crashes during matches
Since last Thursday (2/1/24), the app will crash during matches. Not all matches, and I can’t tell what the trigger is, but regularly enough that I’m losing matches because of it. Around 25% of matches. After restarting the app and reconnecting to the match, it still continues to crash.
I’m on an iPad 8th generation, model MYLD2LL/A , iOS 16.6.1.
I’ve tried restarting the game completely, turning my iPad completely off then on again, and even deleting and reinstalling the app. But still having the same issue.
9 votes -
poq
-Broken Mythweaver Poq Interaction-
Playing Mythweaver Poq after playing Ashaya, Soul of the wild, creates an unbreakable game-lock state. If there is no aristocrat type effect in play it ends the game in a draw after 5 mins of non-stop triggers. Please fix this interaction, as most decks that play one want the other. This creates unintentional loops on a regular basis, but also allows a player in a losing position to lock out the game to avoid a loss.
15 votes -
Grinning Ignus / Birgi, God of Story - Infinite Loop set up
There should be a way to demonstrate an "infinite" loop and have the game perform those actions for a specified number of times for the player without impacting the timer. With Birgi and Ignus, the player can often time out if the opponent does not concede even though an infinite loop has been demonstrated. This is not good for gameplay to force the player to continuously engage in the loop
11 votes
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