MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
--------------
If you receive an error message that your attachment did not upload, please check to make sure it is smaller than 50 MB.
3332 results found
-
Didn’t receive pre order packs
I preordered the pack bundle for secrets of strix and didn’t receive the packs once the set released
14 votes -
Daily wins not being awarded, rank not updating or moving at all.
My rank is not changing, win or lose and daily wins are not counting towards any progression.
24 votes -
Don & Raph, Hard Science: Cost reduction ability does not work
After attacking with "Don & Raph, Hard Science", the effect does not work. I've held multiple types of noncreature spells: enchantments, instants, sorceries, and had 3 artifacts on the field from "Mouser Foundry " and "Bespoke Bo" and there is never an opportunity to get a discount. It says it triggered and the ability shows on the left, but it is not actually usuable.
22 votes -
Card "Tend to the Kiln" is bugged
Alchemy Card "Tend to the Kiln" is bugged. It didn't turn my instants into kindred -Elemental cards but only kindred and therefore not triggering the enchantment's second ability at cast.
Screenshots attached.
Probably lost me a game. Is there a chance for reimbursement of the premier draft entry?
Best regards.26 votes -
Unable to play with adjusted Kona; deck will not validate.
Unable to play with adjusted Kona (from 4 to 5 mana); appears in deck and is not "grayed" out, but will not validate.
22 votes -
wins
Wins do not count towards constructed ranks, daily quests or daily wins!!!! not even for the mid weekly event!!
22 votes -
Game freezes after sacrificing an artifact after update
Beginning today, 02/24/2026, after the update, the game client freezes when sacrificing an artifact. Priority appears to stick to the active player until the timer runs out. I have found this ito be reproducible with Clue tokens, map tokens, and Chandra, spark hunter.
This does render the game unplayable due to how common these effects are and the frequency it happens.
19 votes -
Companion in deck editor
On both mobile and pc I am unable to view/ edit the companion of individual decks. When going into the deck editor and attempting to change the companion I am just shown my favorited companion and am unable to customize for each deck.
25 votes -
Mastery pass wrong packs awarded at level 4
Hi I completed level 4 of mastery pass, and instead of Lorwyn packs, I received Edge of Eternities packs.
26 votes -
Game crashes on Android before dies trigger
During a game, whenever a creature dying causes a trigger, the game freezes on Android and I can not keep playing. Issue is reproducible.
24 votes -
Game freezing
Game keeps freezing mid match after today's multiple downloads (4 separate downloads to be exact). Do your devs really suck so bad that they **** up the game literally EVERY time you come out with a new update?? Be better.
24 votes -
Clue token sacrifice crashe game
On my iPad, when I play Arena MTG. When and opponent sacrifice a clue token, my timer runs out. I can still use the text speech, and click on other stuff, but nothing happens that register that I have resolved my opponent sacrificing the clue token. I cannot play anymore and automatically loses
Version:
2026.57.0.4042.124103721 votes -
Mythic Rank Has Been Reset to Sparky Zero
Hello,
I'm on PC, WIn 11, and my Mythic Rank has been reset to Sparky Zero.
My daily quest and Daily wins are not being added to their respective counters.This also means I do not get XP for the Mastery Pass I paid for.
Hoping for a swift solution,
19 votes -
Match and quest reward bug
No match and quest reward since this morning (EU).
20 votes -
Game rewards not given
Rewards are not given for gameplay and seasonal progression is missing
20 votes -
Game Freeze
Android
During matches the game "freezes". You are still able to interact with the cards to pull up the detailed view, look at graveyards, hands, send and receive emotes, etc. The timer will still run down but the game will not resolve anything. This usually happens during the damage step but does happen otherwise. Even if the timer for either player runs out the game won't even make a player concede.
20 votes -
wins and losses are not counted
Wins and losses are not counted in Premier draft, the rank is not displayed.
18 votes -
Mastery pass lorwyn level 4 gave 3 packs of edge of eternity
Got the wrong packs in the mastery pass for lorwyn
26 votes -
Lorwyn Mastery pack containing wrong cards
Bought the Mastery pass for Lorwyn Eclipsed, received what looked like 3 Lorwyn Eclipsed packs (granted for level 4), but they contained cards from Edge of eternities instead???
23 votes -
Transmogrant's Crown
Transmogrant's crown will let you play the card but won't let you equip it to anything. It gets stuck on a screen that says surveil and gives you a few options but you can click on any of them.
15 votes
- Don't see your idea?