MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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9703 results found
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Lifelink Not working
I had the bat that gain life upon attack. Controlled the opponents creature with the enchantment that takes their creature and provides a +1, 0 and lifelink. I attacked and only got the +1 for the bat's lifelink and nothing for the enchantment effect. Should of gained +3 total.
4 votes -
vault rewards isn't working
Vault icon is lit up and rewards are at 102%. When going to click on "vault rewards" icon to receive rewards. Game goes to loading screen and then just spins back to home page. No rewards received. Icon still lit up to display rewards are available.
3 votes -
Test of Endurance achievement bugged
I reached 50 life in a starter deck duel (against another player) but did not receive the achievement. I am playing on a Mac, if that's relevant.
3 votes -
Cant claim vault progress
There is a treasure chest icon after getting 100% vault progress, but when I click it I just get Waiting for server... and then back to the home screen and nothing happened.
3 votes -
Petition for wildcard refund
Dear support,
Few days ago I crafted all the banned brawl cards cause i thought we will get wildcard refund for each of them. Didnt know that doesnt work for this format. So i basically lost 12 rare and 4 mythic wildcards. Can you please undo the action of crafting those cards on my account. Would really appreciate it. Thanks in advance.
Kind regards,
MIlos Bilanovic3 votes -
Cid, Timeless Artificer Effect Not Working
was giving no bonuses for any of the Cid’s or other artificers in my graveyard to my artificial creatures
6 votes -
traveling chocobo
I played a fat chocobo with a traveling chocobo in the field, and the traveling chocobo didn´t trigger the additional enter the battlefield of the fat chocobo. I did twice in the same game but it never trigger the additional time.
4 votes -
Ponder
I found a bug while using the Ponder card. After playing it, the top three cards of the deck are revealed. After I choose which card will stay on top, I activate the option to buy the card, but the card that comes to my hand is neither the one I chose nor any of the three previous options.
1 vote -
Firebender Ascension and the Earth King
Firebender Ascension does not trigger when you attack with a creature power 4 or greater while the Earth King is on your battlefield, which should as it is an attack that triggers an ability. It seems Firebender Ascension correctly triggers when an attacking creature triggers its own ability, but not when it triggers the ability of a different creature.
0 votes -
impending is not a creature
if the impending ability specifically states that it's not a creature while it has any time counters on it, why is it that it gains the benefits of when you cast your next creature spell put a +1/+1 counter on it? Does Impending count as a creature or not? If not then why does it get counters ? And if it does why can't it be countered by counter target creature spell? You guys really need to get your act together, instead of worrying so much about trying to rope in new whiney players that wont stay when you have…
1 vote -
"Choose a different action, or this game will end in a draw" message in a non-loop situation
My opponent appeared playing a "lifegain" deck. When their graveyard became somewhat large, my opponent cast Raise the Past and returned 11 creature cards: 2 Lifecreed Duo, 3 Hinterland Sanctifier, 4 Essence Channeler, and two more. As 5 creatures had "Whenever another creature you control enters, you gain 1 life." trigger, total of 50 such abilities were put on the stack. Ouch!
Then, MTG Arena started to resolve those 50 triggers one-by-one. Resolving one lifegain ability involves 4 abilities of Essence Channeler to be triggered and resolved one-by-one, so it takes some long time. The situation is not a loop,…
2 votes -
Attack damage takes a long time to animate with protection and 10+ creatures
When I block an indestructible creature with 10+ creatures with protection, the animation is very slow. It took a long time for them all to be done and end the turn. Normally, when many creatures are damaged, the animation is much faster.
2 votes -
GOLDEN
GOLDEN PACK - DUPLICATE PROTECTION MALFUNCTIONING.
I have a full 4x collection of all standard sets from Avatar thru Bloomburrow. I opened 7 Golden packs today, and received 7 x 20gem cards with Avatar icons on the bottom of them. The remaining cards were appropriate.
Aren't duplicate protections for Golden packs supposed to kick the Rares and Mythics down to all available standard sets before turning cards into gems? Those Gem's should have instead been 7 Rares from OTJ thru WOE. In the past, all of the rares would have defaulted to OTJ, but I'm not sure that is expected.
2 votes -
Unable to open vault despite being over 100%
My vault progress is currently above 100%. However, when I click it to open the screen goes black and shows the message"Waiting for server"for a few seconds and then goes back to the front page of Arena without the vault having openend and with no wildcards being added to my collection.
Restarting the game does nothing as the same thing just happens again.
3 votes -
Uharis the Stormspinner is not performing correctly. It is not triggering for graveyard creatures being cast.
According to the text is should even trigger on itself if it was cast from the graveyard.
3 votes -
marsh flats
Marsh Flats card style with retro frame is not available for purchase, making it an exception among other fetches. (See screenshot.) This is exceptionally (heh) annoying.
4 votes -
Pay the gems in IOS but not received the gems, the IOS store seems like have a bug.
Pay the gems in IOS but not received the gems, the IOS store seems like have a bug after update.
4 votes -
Brawl not working
Brawl games just wont start. It gets stuck and loads infinitely tried to restart and troubleshoot it, but the problem remains.. I am using an iphone. How can I dolce this? It only happens with brawl games
9 votes -
Mythic Rank Not Changing after Several Games
Playing via Steam client on Linux.
I am currently 5-0 in an ATLA premier draft.
After my first game my rank was #1512. After each game, up and including the one I just completed, it's still displayed as #1512.2 votes -
Quick Draft Deck Build
IOS user, completed quick draft and will not let me edit deck. Just gets stuck on waiting server screen. Same issue when I go to build or edit a deck. Making the game almost unplayable and lost out on coins spent in draft event that I can’t even play.
2 votes
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