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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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9417 results found

  1. Stuck in summoners sanctum

    This card states that activated abilities will not activate but every time I use it the tapped card's abilities activate regardless...

    1 vote

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    1 comment  ·  Gameplay  ·  Admin →
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  2. Queen allenal

    Queen allenal is creating soldier tokens that are copies of the other tokens being produced. If a mobilize token is made then it is creating a soldier token tapped and attacking that is sacrificed eot. This should be untapped and not sacrificed

    1 vote

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    1 comment  ·  Gameplay  ·  Admin →
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  3. Commander can't be cast

    While using a mobile device, I was unable to cast my commander. I had a card that could play lands from the graveyard out. I was unable to scroll past my lands to cast my commander

    2 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  4. New Way Forward

    New Way Forward didn't trigger ward, couldn't be countered with hexproof from snakeskin veil (I was not given the opportunity).

    1 vote

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    1 comment  ·  Gameplay  ·  Admin →
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  5. Ragost doesn't lose abilities

    Ragost doesn't lose all of its abilities when enchanted with Unable to Scream. It still turns artifacts into Foods. The same bug happens with Ygra. Please fix this bug! It's been around for many months and has been reported multiple times.

    1 vote

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    1 comment  ·  Gameplay  ·  Admin →
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  6. Game Unplayable after June 3rd update

    After being forced to update earlier today, the game is unplayable and seems to be missing images. I'm playing on Android and had no issues before today's update

    6 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  7. Card style purchase

    I purchased the basic land card styles available on 26 Dec but they do not appear in my collection. I tried restarting and repairing game files. Thank you!

    1 vote

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  8. Unable to purchase 20,000 Gem Pack

    I am getting a “duplicate” error message whenever I try to purchase the 20,000 Gem or 40,000 Gem pack. This only happens for these specific packs. Is there a limit of how many times this pack is purchasable?

    This is on Android OS, tried using 2 different devices (Samsung Tab S7 and Moto Razer Ultra.

    1 vote

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    0 comments  ·  Store  ·  Admin →
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  9. Non ranked

    Even non ranked is rigged…this game is insufferable. Why am I still constantly getting paired up vs spot removal and control?! Arena has gotten Way worse and the people who suffer the most are the avg players.

    1 vote

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    0 comments  ·  Gameplay  ·  Admin →
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  10. T60pro tablet mtg arena crash

    OS
    Android 15

    Screen size
    13.4 in
    Data storage
    256 GB

    Resolution
    1080p

    Ram memory
    8 GB

    Proc. speed
    2.2 GHz

    Processor
    T7280
    Proc. brand
    Unisoc

    Native resolution
    1200x1920

    Graphic card
    Mali -G57 1core(850MHz GPU)
    Ram memory type
    DDR4

    I attempted install and it installs, but will not fully open. It immediately crashes before displaying anything. I can select icon and it begins to zoom into app like a transition to fullscreen, but crashes before any images.

    1 vote

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    0 comments  ·  User Interface  ·  Admin →
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  11. It stopped adding ***** counters to my opponent when im useing toxrill and he had nothing to counter them

    My opponent was using a phyrexian preitor deck and he had me strapped down, and my only salvation was getting the last few ***** counters on a couple of his creatures but the ***** counters just stopped adding after a certain point and there was nothing on the board to prevent it. I feel like I got robbed because I could've done better if he lost his creatures that I needed him to loose but instead he just kept bringing more creatures out and I kept going down hill

    2 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  12. My previous data will not be resumed, and I will start from the tutorial.

    This is a bug on the PC version.
    When I log in again, I have to start over from the beginning.
    My previous data will not be resumed, and I will start from the tutorial.

    2 votes

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  13. Please ensure event grace periods do not overlap with maintenance.

    Thank you for always providing such enjoyable experiences.

    I participated in the DRT Quick Draft right at the deadline, only for maintenance to start immediately afterward, preventing me from playing the game.

    When event transitions coincide with maintenance, I request consideration such as advancing the Quick Draft end time accordingly.

    3 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  14. vivi

    When using Agatha's Soul Cauldron to apply Vivi's ability to another card it reads: Add X mana in any combination of {U} and/or {R}, where X is Vivi Ornitier’s power. Activate only during your turn and only once each turn.
    However, this ability applies even if Vivi is not on the field despite specifically stating that it is VIVI's power not THIS CREATURES POWER.
    Additionally, abilities granted by Agatha's soul cauldron should cap at 1 copy not per exiled card. These two abilities are often used together for game breaking effect.

    3 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  15. Store purchase freezes

    Purchase of Pack Bundle or EoE after initial scene freezes on "waiting for server" on Mac

    4 votes

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    0 comments  ·  Store  ·  Admin →
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  16. purchase problem

    Could you please just fix the store?
    It's been months since I've been able to buy something via Paypal and the problem is still not resolved.

    4 votes

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    0 comments  ·  Store  ·  Admin →
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  17. ウェルカムパックの購入のバグ

    ウェルカムパックを購入したが決済完了してるのに反映されない
    三回試したが同じ結果だった

    2 votes

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    0 comments  ·  Store  ·  Admin →
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  18. Draw while matchmaking resulted to loss

    Attempted to find match during arena direct. Whilst searching draw screen popped. When back at menu/event page I had recieved a game loss.

    2 votes

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  19. I have a question

    Can window films really help with both UV protection and aesthetics at home?

    1 vote

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    1 comment  ·  Events  ·  Admin →
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  20. Cancelling Twinmaw Stormbrood as a creature fails.

    Tried to cancel Twinmaw Stormbrood when the other player used it as a Creature using Essence Scatter, and it asked me if I really wanted to do it (dunno why, it usually doesn't prompt that). I said yes, and the counter spell failed.
    It was clearly being casted as a creature, so it was a creature spell, my Essence Scatter should have worked. My Essence Scatter went to the Graveyard, and his creature was summoned as if nothing happened.
    Clearly a bug. It was a creature spell that wasn't correctly countered.

    1 vote

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    1 comment  ·  Gameplay  ·  Admin →
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