MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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9565 results found
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Cards in hand hidden on mobile
Since the August 19 EOE Alchemy update, cards in hand on Arena Mobile are very small/cut off by the bottom of the screen.
22 votes -
Invalid sideboard
Almost all of my decks are now invalid and unplayable because of an invalid sideboard error. No banned cards, or more than 15 cards in the sideboard. I can't even edit and save them because of the continuous sideboard error message.
25 votes -
etali
its the same bug as what someone else put on here about how it didn't give me the option to cast spells for free with Etali Primal Conqueror and this happened in the arena cube draft that was put on recently. The resolve button just came up without giving me the choice to cast either spells. Nothing in the game prevented me from playing them and I ended up losing the game in arena cube draft when I would have won if I had been able to cast the spells from the etb trigger of Etali.
19 votes -
kotis
after the new update (9/16) Kotis , fang keeper cannot cast spell that are been exiled when he deals damage to an opponent, they just end in the exile.
20 votes -
Toph avatar changing to Viven in match
Currently have the Toph avatar equipped for my deck, but once in a match it changes to Vivien. It only seems to be doing it with this avatar as my Timmy one remains the same.
12 votes -
Bug during the tutorial
While playing the tutorial, during the 4th opponent, it has a bug.. it will not allow me to block but to move forward, I have to block.
26 votes -
Service down
no gameplay possible
10 votes -
Games Start Without Options, End Up Timing Out
When trying to play a game of standard on iPad, I get matched with an opponent and sometimes get to select my hand, but then don’t receive any further prompts. After some time, the timeout clock shows up and eventually runs out, but I still never get to act. Once the timer runs out, there isn’t any further visual indicator, and the game does not end.
I’ve tried starting a few games today and haven’t been able to get to the point of being able to play cards yet.10 votes -
Can’t Play the Game at all
Whenever I try to play any type of mtg game like historic I find an opponent but when I enter the match I’m stuck with no cards and I can’t do anything they don’t have cards either but my time runs out but the line disappears also I can’t even concede it won’t let me I’m on IOS I don’t know how to fix this and also some times if I get cards I can’t play them and my time runs out but never actually kills me
10 votes -
Game freezing
Game freezing as soon as I enter a match.
9 votes -
Yargle achievements do not register in any format but brawl
I have not received credit for two of the 5 Yargle achievements despite provably winning multiple NON-Yargle event match in which I met multiple conditions.
21 votes -
Cid rimeless
Arena is telling me that my Cid deck is invalid because I have too many copies of Cid Timeless Artificer even though it was working just fine yesterday and Cid's card literally says there's no card number restriction on him
20 votes -
Invalid deck error
After the newest update, my Standard deck is invalid due to a side board error. It says I can't have more than 15 side board cards but you can see in the image that it is 60/15.
23 votes -
Fleem Cosmetics
I bought Mastery Pass and more than 10 packs for OM1 but didn't receive Fleem cosmetics. I only have the screenshot of one of these 10packs I opened in September. I received 20 gem from the pack in which I don't have a full Rare set (I still don't have). Please also check this.
16 votes -
Didn't receive Fleem award
Didn't receive Fleem award
17 votes -
Omnipaths event for Fleem
I opened ten packs of cards of omenpaths before September 30th but still haven’t received my Fleem. I’m on an iPhone.
17 votes -
Winter Sale 5 Full Art Lands not appearing
I was looking at the winter sale bundles available and when I realized it was a twelve days of christmas thing, i wanted to look at what each day's sale was. I purchased the ones for days 2 and 3, then I could see what was for days 1, 4, 6, and 7 (current day). However I can't see 5, which I looked up was 5 full art lands. I thought maybe I purchased it and somehow forgot, but cannot find them when I look at the card appearances I have. I saw on Reddit that many other players have…
7 votes -
Cannot go back in deck builder
In deck builder, when selecting the deck image which takes you to deck details, avatar and sleeve for the deck, you are unable to go back to the card editing, the back button is glitched and it will open the deck name instead
11 votes -
Death by Vanilla Bug
I have won 3 brawl games inwhich I have cast only creatures with no abilities(and no creatures at all) and the achievement for the Yargle Day has not been completed.
19 votes -
draft ending unexpectedly
I was in the middle of premium foundation draft on 9/28 9am, when the draft unexpectedly ended. There was no warning as usually can be seen below the event and I was unable to play the rest of my games.
16 votes
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