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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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3179 results found

  1. Got the wrong packs in Lorwyn Mastery

    The Mastery Pass gave me 3 Edge of Eternities packs instead of Lorwyn packs. If you can credit me the Lorwyn packs, that would be awesome! I'm pretty stoked on this set :D

    37 votes

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  2. NETWORK ERROR unable to join event

    Whenever I try to play a game it gives me an error saying network error unable to join event. I can't even play the game. Internet says there's nothing wrong. I've repaired game files like I do every single day now. It's just some other garbage that's wrong with the game

    21 votes

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    5 comments  ·  Gameplay  ·  Admin →
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  3. Daily wins not being awarded, rank not updating or moving at all.

    My rank is not changing, win or lose and daily wins are not counting towards any progression.

    24 votes

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    2 comments  ·  Gameplay  ·  Admin →
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  4. sparky wont go away

    Same problem as some others, Sparky is stuck on the same part where she tells me good job im on my way to becoming a great planeswalker, and that I have a quest.

    45 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  5. Don & Raph, Hard Science: Cost reduction ability does not work

    After attacking with "Don & Raph, Hard Science", the effect does not work. I've held multiple types of noncreature spells: enchantments, instants, sorceries, and had 3 artifacts on the field from "Mouser Foundry " and "Bespoke Bo" and there is never an opportunity to get a discount. It says it triggered and the ability shows on the left, but it is not actually usuable.

    22 votes

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    5 comments  ·  Gameplay  ·  Admin →
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  6. 22 votes

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  7. wins

    Wins do not count towards constructed ranks, daily quests or daily wins!!!! not even for the mid weekly event!!

    22 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  8. Game freezes after sacrificing an artifact after update

    Beginning today, 02/24/2026, after the update, the game client freezes when sacrificing an artifact. Priority appears to stick to the active player until the timer runs out. I have found this ito be reproducible with Clue tokens, map tokens, and Chandra, spark hunter.

    This does render the game unplayable due to how common these effects are and the frequency it happens.

    19 votes

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    6 comments  ·  Gameplay  ·  Admin →
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  9. Card "Tend to the Kiln" is bugged

    Alchemy Card "Tend to the Kiln" is bugged. It didn't turn my instants into kindred -Elemental cards but only kindred and therefore not triggering the enchantment's second ability at cast.
    Screenshots attached.
    Probably lost me a game. Is there a chance for reimbursement of the premier draft entry?
    Best regards.

    24 votes

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    4 comments  ·  Gameplay  ·  Admin →
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  10. Mastery pass wrong packs awarded at level 4

    Hi I completed level 4 of mastery pass, and instead of Lorwyn packs, I received Edge of Eternities packs.

    26 votes

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  11. Spark is back

    The stupid spark for new players is back in what I assume is a bug with the latest update. It is really annoying and there is no easy way to turn it off forever. It was so annoying I decided not to buy gems and draft in case it appeared there.

    Please fix.

    38 votes

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  12. Clue token sacrifice crashe game

    On my iPad, when I play Arena MTG. When and opponent sacrifice a clue token, my timer runs out. I can still use the text speech, and click on other stuff, but nothing happens that register that I have resolved my opponent sacrificing the clue token. I cannot play anymore and automatically loses

    Version:
    2026.57.0.4042.1241037

    21 votes

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    3 comments  ·  Gameplay  ·  Admin →
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  13. Mythic Rank Has Been Reset to Sparky Zero

    Hello,

    I'm on PC, WIn 11, and my Mythic Rank has been reset to Sparky Zero.
    My daily quest and Daily wins are not being added to their respective counters.

    This also means I do not get XP for the Mastery Pass I paid for.

    Hoping for a swift solution,

    19 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  14. Game rewards not given

    Rewards are not given for gameplay and seasonal progression is missing

    20 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  15. Game crashes on Android before dies trigger

    During a game, whenever a creature dying causes a trigger, the game freezes on Android and I can not keep playing. Issue is reproducible.

    23 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  16. Game freezing

    Game keeps freezing mid match after today's multiple downloads (4 separate downloads to be exact). Do your devs really suck so bad that they **** up the game literally EVERY time you come out with a new update?? Be better.

    23 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  17. 'Select Companion' list is empty

    Per the screenshot, there are no companions found in the Select Companion list.
    This occurs regardless if building a new deck or editing an existing one.
    I have attached a screenshot showing that I do indeed own various companions.
    Windows user.

    30 votes

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  18. "What an adventure!" Bug

    that weird light thing keeps popping up every time I hit home, it tells me “What an adventure!” You're well on your way to being a great plainswalker" “You've got a quest! If you complete it, you'll get a reward.” “click here to play a game.”

    if you click on it then it opens up the web client and direct you to https://www.boxlunch.com/pop-culture/shop-by-license/avatar-the-last-airbender/?cm_mmc=WEB-_-EXT-_-PRS-_-MAGIC

    Is this a scam and why is it showing up after every single time I arrive at the menu? ie: every time after a game

    32 votes

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    5 comments  ·  Gameplay  ·  Admin →
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  19. Match and quest reward bug

    No match and quest reward since this morning (EU).

    19 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  20. wins and losses are not counted

    Wins and losses are not counted in Premier draft, the rank is not displayed.

    18 votes

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    1 comment  ·  Gameplay  ·  Admin →
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MTG Arena Bugs & Product Suggestions

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