MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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3184 results found
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Ogre Slumlord not triggering
Ogre Slumlord gives the player the choice to make a 1/1 rat token whenever a non-token creature dies (assuming Ogre Slumlord remains on the battlefield when the trigger is resolved). When playing on Android, this ability never triggers and does not allow the player the option to create these tokens. In this specific instance, the deck in question was a "Vren, the Relentless" commander deck and the creatures killed were destroyed (not exiled) by instant and sorcery cards.
2 votes -
Spiralling cards
Hi, I have more and more matches where my opponents play the cads "Bloodthirsty Conqueror" and "Enduring Tenacity". As soon as one of the cards activates, I loose in one move, because the effect (I loose one live, opponent wins one live) never ends. This seems not to be in the spirit of the game.
3 votes -
Deck Builder/Editor
Version: 2026.55.10.11072.1228610
Platform: Windows(Steam) and Mobile(Android)When going to edit an existing deck, you cannot change the minion associated it with, nor can you change the format. The minions simply do not populate, while the format seems to be hidden behind the deck stats and does not allow you to either click or scroll through them. The minions should populate and allow you to select a new option. The format selector should dropdown in front of the stats and allow you to change it after the deck has been created.
3 votes -
mastery pass
I did not receive the correct mastery pass rewards for Lorwyn Eclipsed Mastery Pass. I got the wrong 3 packs for the 4th level, I received a different standard pack and not the Lorwyn packs that are advertised, and I only got 1 mythic card for the 8th level, despite it advertising that I should have gotten 3.
4 votes -
Tedious monocolor matchmaking in Hitoric Play
Last two months matchmaking in Historic Play is absolute pain. 90% of decks I am matched against are mono. I myself am iusing a wide variety of dual colored decks.
2 votes -
Token destruction bug still present
The token destruction bug that locks you out of moving is still present. Wizards will upload new shop items, new limited time events, new accessories, all while the game still isn’t playable. I’m now seeing decks constructed specifically with the purpose of setting you up with tokens and then popping them so you’re locked out of moving and forced to close the app and reboot it, loosing the game. This is not longer just an inconvenience, this now now effecting competitive ranking. I’ve been playing arena for about half a year now. This will be the first battlepass I don’t…
3 votes -
Crashes every game when casting spells
I use an iPad mostly for this game but just for troubleshooting I tried to play on my android galaxy 23 ultra and it wouldn’t even load up. It is just crashing immediately and goes back to my Home Screen where the app icon is. On the iPad I have tried repairing the game files and uninstalling it and clearing the cache but nothing works. As soon as the tmnt arrived I never worked properly. This app became trash. I have been playing since 1994 and I enjoy the game so please help me fix this.
3 votes -
After TMNT update game is crashing all the time
After the update preparing for TMNT last week the game is unplayable on iOS. It runs fine on PC. At first I thought it was just when I sacrificed tokens or creatures but it’s happening all the time. If I have to sac anything it crashes. If my opponent sacs something it crashes. Now it seems like if the stack is more than a couple spells it crashes. I normally play 3-6 games a day and now I can’t play at all. My rating has gone down significantly.
2 votes -
Vampire Gourmand
When attacking with Vampire Gourmand and sacrificing a creature, it does not draw the card and the timer starts and I cannot proceed. It happens when I'm playing on my Samsung Galaxy Tab8.
2 votes -
Onn 10.1. using wifi hotspot. Game crashes randomly when card effect animation triggers... I have toggled every combination of gameplay oce.
Game keeps randomly crashing on Onn 10.1 when card animation is triggered. Tried every combination of gameplay options. Uninstalling, reinstalling, clearing cache and storage multiple times in multiple combinations. All cards freeze in game and when it try to concede in options options symbol disappears and game stays frozen.
3 votes -
Magic Arena
Hello,
I would like to show my dissatisfaction with the successive bans on red cards, especially on the red card Leyline of Resonance.
It makes the game completely unfair for Mono Red Players, the other colors already have so many cheap removals and cards like High Noon or Authority of the Consults and Green decks to go 20/30/40 strength.
Now if Wizards bans cards all the time because people complain, and probably free players I'm going to start making the same complaint. Please let's make the game fair for all colors, that's all I ask.1 vote -
Freezing on PC and android
I've been experiencing games freezing on both android and PC. The display will freeze and I will be unable to interact with it. I can force quite and when I rejoin there are various graphics bugs occurring (multiple displays of overlapped text, black boxes covering the screen during games, etc.) until I force quit once again.
5 votes -
Did Not Update Deck
Updated my deck but did not update causing me to play with the wrong lands (swamps instead of forests) and preventing me from playing certain cards
4 votes -
Mastery Pass Lorwyn Eclipsed level 4 awarded EoE packs instead of ECL
I received 3 EoE packs instead of 3 Lorwyn eclipsed packs as Mastery pass reward.
4 votes -
Can't Enter Sealed Event
I cannot choose a faction to continue, but also not enter the event by buying in. Something is broken?
Tried other device, logging in again and repairing the fileds
3 votes -
Did not receive end of season rewards/packs
Did not receive end of season rewards. Initially I was shown what rewards would be given but after validation of my selection only A mostly blank screen appears and nothing was awarded
2 votes -
Mirrorform game crash
When coppied with Double Vision and selecting Lavaleaper with both the original and 2nd copy with 100 treasure tokens on the board it freezes on the cast and crashes in a draw.
Android
Nothing happened
Expected all my non-land permanents to become copies of Lavaleaper so I could attack for lethal2 votes -
Too many ability triggers cause ranked match lost due to opponent already having his resolved
My turned skipped because opponent created too many tokens of/and using ocelot pride combined with guide of souls to gain too much life, On my screen of magic, I was still resolving the life gain triggers from when the tokens entered into the match but on opponents end of the game they already had their triggers resolved which cause me to lose by default. I ran out of timeouts, due to me unable to resolve the triggers faster like they did, and forced to concede because of said issue
2 votes -
There is a "Conexion to the server problem"
There is a "Conexion to the server problem" that keep happening. Stops games and doesn't let me continue until I close it and re open just to happen again. I already reinstalled the game and "repare" th files. Don'r know what's going on
3 votes -
Add ability to auto spend all orbs, or have orbs auto-spend when a pass ends
I always finish my mastery pass and I hate having to spend the orbs one by one every time. I wish there was a button to randomly spend all current orbs, or better yet when a season ends have it automatically auto spend all orbs so those of us who always fully complete do not have to manually redeem them.
2 votes
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