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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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3075 results found

  1. black widow with decoy ploy

    Black widow was in my graveyard, she is a villain and a hero, I selected her thinking that I was going to pick her but then all of my villains disappeared and were unclickable and I was unable to get them, so I tried to unclick her but instead of deselecting her it resolved the spell and I got one creature instead of two, it literally lost me the win in a draft and thus counted towards one of my losses, if there is any chance you all would be willing to compensate me, my tag is focharm #44688

    1 vote

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  2. Turn ended after casting thurst for knowledge

    Game turn skipped to end after casting thirst for knowledge

    1 vote

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  3. Erro ao atualizar dados

    Não consigo acessar ao Magic, depois da atualização da Marvel o jogo não sai mais dessa tela. Minha internet está normal.
    Já alterei o nome do meu PC e não funcionou.
    Já desinstalei e instalei o jogo inúmeras vezes e não consigo baixar a atualização do jogo.

    1 vote

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  4. Two Music Tracks Play Simultaneously After Traditional Game

    When playing Traditional Historic, if the other player concedes or leaves immediately after you exit the sideboard and this wins you the game, both battle music and the main menu music play at the same time, and the only way to fix it is to close and reopen the game.

    1 vote

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  5. プレミア・ドラフト:「マーベル スーパー・ヒーローズ」をプレイ中にすべて操作するようにしてカードをプレイしたときに動かなくなりました。再起動したときに直りましたがターンが経過していて負けてしまいました。

    プレミア・ドラフト:「マーベル スーパー・ヒーローズ」をプレイ中にすべて操作できるようにしてカードをプレイしたときに動かなくなりました。再起動したときに直りましたがターンが経過していて負けてしまいました。

    1 vote

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  6. Web Up didn't work on The Serpent Society

    I cast "Web Up" against my opponent's "The Serpent Society" which has Ward - Get five poison counters. I got the five poison counters but the creature was not exiled. After receiving the five poison counters I was asked again to select a target creature and if I had done so, I would have received another five poison counters. Please fix this.

    1 vote

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  7. Would. You. Please. Fix. The. Land. Draw. Bug?????

    Again. It's really frustrating to lose matches - expecially ranked ones. because you can't draw anything but lands. Lands. Every. Single. Draw. Phase.
    You've known about this bug for months. Guys. Really. Please.
    Fix. It.

    1 vote

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  8. report cheating

    there is no in game report function for bugs or cheating. i feel like this is basically accepting that cheating and bugs exist and requiring a report outside of the game makes the gameplay capturing and reporting much more difficult and feels bad. i feel like too often players cheat and get away with it because there is no ingame reporting function. i have seen so many times that players look at their own decks and look at my deck and may even be reordering cards but using some sort of glitch to cheat by activating card mechanics on the…

    1 vote

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  9. Card Randomization is not random

    There is not randomization at all in the drawing process. The game automatically puts cards together that it thinks should be together, but I build decks to get around needing specific cards to be together, so it just messes up my strategy. I also want to parrot the other statements regarding land draws etc.

    1 vote

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  10. Hullbreaker not working

    This is the second time I’ve had to report a bug in two days of playing both have hullbreaker on the field the game allowed him to send mine to my hand but refused to allow me to return his yes I chose the non land option

    1 vote

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  11. Achievement process error

    Progress on Marvel Achievement is not counting all of the green spells I play. It's causing the achievement to take much longer to complete then it should.

    1 vote

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  12. シールド

    シールド戦
    マーベルスーパーヒーローズにてフリーズ。
    強制停止して再起動から再開しようとしたが起動時に1GBの再ダウンロードを求められたため時間切れ。
    Android:SO-52C でプレイ中。

    1 vote

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  13. Cards Missing

    Noticed Crystal missing from new Marvel set.

    1 vote

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  14. Can't Install MTG Arena After Windows 11 update

    After the latest Windows update (KD5095093) and AMD graphics driver update (26.6.2) I could no longer run MTG Arena. It would get stuck on a black screen and do nothing. I uninstall Arena and attempted to re-install, but again, MTGA.exe would get stuck on a black screen and do nothing. When this happens, it also causes issues with Windows itself (e.g. Task Manager freezing). I have tried installing with the firewall disabled and running the install as an administrator and still nothing happens. I am at a loss of what to do. Thank you for any help.

    1 vote

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  15. Won't update (and won't load) on IPv6

    Magic: Arena won't connect to the update server (and therefore won't run) while IPv6 is activated.

    Load screen terminates at "Retrieving asset manifest" with a connection error.

    Turning off IPv6 in Windows Networking settings resolves the issue, starts as normal.

    • Right click network icon in task bar
    • Network and Internet settings
    • Advanced network settings
    • Click on down arrow at right side of network adapter
    • Click Edit on More adapter options
    • Click to deselect Internet Protocol Version 6 (TCP/IPv6)
    • Click OK
    • Restart Arena -> works as expected
    2 votes

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  16. not receiveing mastery pass rewards above level 60 in TMNT mastery pass

    Not receiving cards rewards above level 60th of the TMNT mastery pass.

    2 votes

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  17. Daily quests not loading or visible

    My daily request have been loading for days and none have appeared for me to do. It constantly resets, but I never get the option to do a daily request. It just tells me loading loading loading.

    1 vote

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    1 comment  ·  Gameplay  ·  Admin →
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  18. Spark Rupture & plainswalker's activated abilities

    I had Spark Rupture and my opp attacked me with their creatures. On a blocking step they used ninjutsu ability to put down Kaito. And they were able to use Kaito's activated abilities on each of their turn.
    Is this a bug or this is how it supposed to work?

    PC, Win10

    1 vote

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    1 comment  ·  Gameplay  ·  Admin →
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  19. When having to discard

    If a person has been forced to draw 50 cards in one turn due to "Forced Fruition" for example, why does the game have such a ignorant mechanism to AUTO DISCARD while I'm in the process to select the cards i desire to discard personally, then when you run out of time from a stupid timer- it decides... oh, you wanted to discard the cards I auto kept for you? That sucks. I just lost a game to this. For I drew the correct cards from my deck to win the next turn... and now it's all in my graveyard…

    1 vote

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    1 comment  ·  Gameplay  ·  Admin →
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  20. Abandoned Air Temple

    Abandoned Air Temple enters tapped in Pc Mtg Arena if you have Lorwyn shockland (w/blue) next to it AND an Island. Check on it, thank you

    1 vote

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MTG Arena Bugs & Product Suggestions

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