MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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3014 results found
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enterprising scallywag
this card doesnt descend when a permanent leaves the battlefield.
2 votes -
Fix your matchmaking
For a company that has put so much attention into making sure in-person games are fair (what with the whole commander bracket system and whatnot) it’s insane how little effort y’all have put into the matchmaking here. It is abysmal. I mostly play brawl, and I’m consistently matched against vastly higher power decks, toxic players, etc. it is incredibly unfun to play 90% of the time. I have no clue how matchmaking currently works (ie what factors are considered) but the strength of deck people are playing clearly isn’t factored in at all.
It would also be helpful if we…
9 votes -
Can’t play brawl
I can’t play brawl because it is stuck on the waiting for my opponent screen
7 votes -
Jump in not working
Jump in does not allow me to play at all. Allows me to pick one packet and then goes back to the home page after a loading screen.
12 votes -
Blank rewards for june season
Being a victim of the june rank bug i received today the monthly "rewards" through an inbox message, while trying to open the packs received they appeared as blanks, so i actually got nothing at all from the opening, thats's ridiculous.
19 votes -
Deck filter button
Card Filter button not working
Experiencing a weird bug where i cannot filter the cards when im deck building..happening on android
9 votes -
Color Challenge Bot Freezes
After a first freeze while playing the 3rd green Color Challenge (G vs U) and restoring the gamefiles, during the second attempt the bot froze exactly at the same point; the second mainphase of its second turn.
I'm not new to Arena, but still not a great welcoming surprise for new players and it seems I'm not the only one encountering a similar bug.10 votes -
Jump-in
I've had a problem with the Jump-In event for about a year now, and customer service hasn't been able to fix it. The event gets stuck on the theme selection screen, and when I choose the second package, it redirects me to the home screen. I play on both PC and Android, and I've reinstalled it several times on different devices, so it's not an installation issue.
13 votes -
Jump into Marvel Superheroes forced resign after 2 wins
I was forced to resign after 2 wins with no losses in my first Jump Into Marvel Superheroes event.
After 2 wins and 0 losses, I now have to pay to play again.
Playing in mobile, latest android, Pixel 9.
(And I don't know if this form is actually accepting my screenshot upload...)
4 votes -
network error unable to join event after draft
Drafted a deck in quick draft, played one match and am now getting a network error when trying to play my second. I visited the website and it says all systems operational
PC
10 votes -
sideboard
why should u be able to sidebard in bo3 just soem useless timewaste no one needs right? right?? multibillion dollar company but cant even get most crucial part of their game right well played
How to report a bug
1. Give us the steps to reproduce the bug - start a bo3- get to sideboarding - dont be able to add any cards to your deck- lose to your opponnent who brought their whole sideboard- nice !Note which platform you’re using (PC, Steam, Mac, Android, or iOS)- PC
…Enter the actual results you’re experiencing- cant add cards to my
8 votes -
Wins do not count in any format/mode. No progress in daily quests.
Wins do not count in any format/mode. No progress in daily quests.
11 votes -
Reward count not working
The daily win reward and killing opponent creatures reward is not working.
12 votes -
Projecting a buggy July?
Finished a match in the ranked queue. Found myself demoted to Silver and fast-forwarded to July. Image of profile attached. Windows 11.
7 votes -
Avatar/Card sleeves not changing in game when selected
Hi,
When I select a different Avatar/Card sleeve, it is not showing as changed when playing in game. I have screen shots for reference.5 votes -
Claws of Bast Achievement not granting progress
I think this one may be bugged, because I have played 14 games, and earned more than 1 life in each, and the wording implies gaining 50 total life in one game should grant the achievement. As you can see in the second screenshot, Modern Marvel is giving the correct total, but Claws of Bast and Daring Operative are incorrect.
4 votes -
Priority was automatically skipped (when it shouldn't)
Opponent on the play, I am on the draw.
Turn 1: Opponent plays a land, passes the turn, i play a land and Llanowar Elves
Turn 2: Opponent plays a land, has 2 mana open, passes the turn, I play a land, then in detail:
- I play Badgermole Cub (tapping 2 lands)
- Cub resolves, Cub's ETB is added on the stack (i target a land)
- Opponent casts Sear, targeting Cub. I have Llanowar untapped. I EXPECT to tap it for 2 Green mana, because I have 2 mana creatures in hand
Sear resolves automatically without giving me…5 votes -
Various deck builder bugs
Whenever I open a deck I was currently running mystical tutor or enlightened tutor, They get removed for being illegal. I then re-add the cards and apply styles to the old versions instead of the Avatar versions which makes them disappear but does not reduce the deck count.
I also have the bug still with double Commander slots even though I'm not running partners which gets in the way. I have to remove the commander in order to re-add him just to clear up space. Either remove the second empty slot which takes up an entire column or move it…9 votes -
During Best of 3 (BO3) sideboarding sometimes top UI menu crashes to white
When sideboarding in BO3 sometimes UI will "crash to white". The top bar becoming nigh-unreadable.
The effect will remain until the next restart of the game.
10 votes -
Optional "Don't pair with decks containing Alchemy cards" setting
If you won't remove Alchemy at least make a setting where people can opt out of being paired with those using Alchemy. If the proposed setting is active make it so decks can use the unadjusted cards.
9 votes
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