MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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3218 results found
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Mythic Rank Not Changing after Several Games
Playing via Steam client on Linux.
I am currently 5-0 in an ATLA premier draft.
After my first game my rank was #1512. After each game, up and including the one I just completed, it's still displayed as #1512.4 votes -
MAC Fullscreen Cropped
MAC Resolution Cropped in Fullscreen and requires a hardcode in steam to launch properly.
3 votes -
Earthbending lion sash reconfigure bug
While playing with Toph, first metal bender, I used her end step ability to earthbend 2 on a reconfigured lion sash that had previously had been earthbent and then reconfigured to Toph. The result added two +1|+1 counters to lion sash but it destroyed toph. I thought it would keep it reconfigured but just add the counters or at least unattached like an equipment.
I use iOS
3 votes -
Fix tooltip UI for stolen (Goatnapped) earthbent creatures so it doesnt incorrectly identify which player gain control of creature if dies
Goatnap + earthbending interaction has incorrect UI tooltip that falsely claims you can gain permanent control of the land if it dies. (the UI will say, "When this creature dies, it will return the battlefield under your_username's control" despite you not controlling the earthbending trigger and therefore you will not get control of it when it dies, it will return to opponent.
I am suggesting you fix the UI so it correctly specifies who will control the stolen earthbent creature after it dies. The incorrect UI led me to make an incorrect play assuming I would take the land, but…
2 votes -
3 votes
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Bitter Triumph Instant Not Instant
Had two open mana in the form of treasure tokens with a Bitter Triumph in had, 6 life, and three total cards in hand. Put a stop on the opponent's upkeep to target their Voice of Victory and I couldn't cast it. Figured I might have to wait for them to draw or take an action to be able to cast it in response so I passed to draw and still wasn't able to cast it. Opponent animated a land and proceeded to attack. Wasn't able to cast Bitter Triumph at any time up to this point. Tried sacrificing both…
1 vote -
Game didn't close when opponent conceeded as I cast a spell
Game didn't close when opponent conceeded as I cast a spell
I cast Combustion technique on my opponents Eclipsed Boggart, in response the opponent conceeded and the game won't proceed nor let me get the victory.
The game isn't frozen - it just doesn't acknowledge that the game has been conceeded.
I can hover over card and get information, all the information about player hand, graveyard and exiled cards is still available.1 vote -
Hexproof doesnt protect against destroy all effects
Its happened numerous times to me where i have creatures with hexproof, which in the games own words says protects against spells and abilites my opponents control, but every time my oppenents play a destroy all creatures effect is doesnt stop the spell from activating against it. How is that hexproof then?
1 vote -
I am not being promoted to Mythic rank even after several victories.
Despite multiple wins, my rank does not promote to Mythic.
I hope this issue can be resolved as soon as possible. Thank you for your assistance.1 vote -
No rewards by winning gamea (standard ranked and midweek) on 25th of march
No reward of any kind granted after victories in ranked and other events on the 25th of March 2026.
2 votes -
Yeah, my snakeskin veil was sitting in my hand and completely useless as i was not given the trigger option to use it. In short, I lost
Opponent played Aang targeting my 7/7 Moonshadow. Snakeskin Veil sitting in my hand. Never given the option to cast it. Lost due to a bug that didn't allow me to play a key protection card. Sick of all the bugs in this game.
1 vote -
Airbending
My creatures got airbent, but I cant recast them. Bug.
5 votes -
Countering Warp Trigger
I'm unable to counter my own warp ability (quantum riddler) with a counter spell i.e. cosign to memory. Even when in full control the client isn't allowing me to counter my own warp ability to cheat in riddler.
3 votes -
Copies of Badgermole Cub Crash the Game in a Draw
- Give us the steps to reproduce the bug
- make man copies of the badgermole usually 10 does it i think then tap a land that was earthebend'ed for mana
- Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
- PC, MAC does not matter both have done it
- Enter the actual results you’re experiencing
ends in a draw with "please take a different action or the game will end in a draw"
- Enter the expected results of the feature
Mana should be added when you tap a land for mana without crashing the game into a draw
- Add any…
3 votes -
Timeout on opponents turn
If your opponent pulls off an infinite that spawns copy tokens that despawn during end phase, it will time you out while your opponents tokens are despawning
3 votes -
game meccanic
i dont now if is a bug or its legit but him dont play card that reduce the cost of exiled card almost in description of all card he play no one mention this meccanic... i make the video of the game but its too much high for sending, he play card exiled whit air domain an infinite times creating 22 pawns at the end of her and mine turn the problem is whit the cost of exiled plaiing card equal to 0.....otherwise if you can do a better card research in deck construction because dont wark, if i put…
1 vote -
I cannot log in to MTGA customer support site.
I cannot log in to "https://mtgarena-support.wizards.com/hc/en-us".
Steps taken & results
- I recently changed email address of my account via customer support.
- Since then I cannot log in to "https://mtgarena-support.wizards.com/hc/en-us".
- The agent said that I should post this issue here.
- When I try to log in to the site, it redirects me to "https://myaccounts.wizards.com/account?kind=error&message=User%2520is%2520invalid%253A%2520Email%253A%2520%2520isam.fableswalker%2540gmail.com%2520has%2520already%2520been%2520taken".
- I guess MTGA customer support site produces an error that says "User is invalid: Email: <MY OLDER EMAIL ADDRESS> has already been taken".
"Which platform you're using"
- I'm using Google Chrome to access the site.
Thanks.
3 votes -
Trying to Undermine Scryfall is to Undermine MTGA
Disclaimer, I dont use the Gather to look up cards.
That out of the way, please make it easy for sites like Scryfall, to maintain THEIR database for new releases.
MTGA, like MTGO is a secondary database. This shouldnt be such a chore to maintain. Here is just ONE example of how product releases didnt happen cleanly and Scryfall's database for MTGA should be more complete but isnt.
MTGA search: "s:mh2" = 162 MH2 cards.
Scryfall search: "s:mh2 game:arena" = 17 MH2 cards are shown.
(//These counts are true as of 24 March 2025)MH2 was never released fully for…
1 vote -
Art Styles not Displaying Correctly.
When I'm searching for cards, especially I have a card in my collection already. AND especially when I have hearted it, THEN I should see that art OVER the other art.
S:PZA is objectively is bad. It misses any styles and really any care.
I think the art itself could be ok when it is presented better. However you made it look the worst way it could.
At least let me hide the ugly styleless PZA cards. (Most of the cards are reprints and have styles in the backend that look halfway decent).
And yes I am not crafting the…
1 vote -
Cheating - About 0 Tolerance Should Be Considered in Serious Cases
WotC should deeply care about cheaters as much as they care about proxies in sanctioned tournaments. Actually care more than proxies. The reality is that judges seem to care more about proxies than how you only dismissed Biagio “Rudokant” Cantone from 1 season of tournament play.
This kind of cheater should get a lifetime ban (10 years at least).
We know free spells is cheat. When you can manipulate the top card to what you want it to be for your next draw, this is not Magic. Unless you want to play a new game, ‘free tutors’ mode.
This is…
2 votes
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