MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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3336 results found
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Shuffler
Fix the shuffler. I have played paper magic majority of my life. Never have I ever seen hands like I am being given on this game. It is rigged, You can deny it but only true players know. Lets ban together to get this fixed.
5 votes -
Casting spells crashes game
Casting spells literally crashes the game. I’m on iPhone SE 3rd Gen.
5 votes -
7 votes
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Freeze
Game freezing at random times and awarding me the loss.
Has happened 3 times on different days now8 votes -
My games on mtgarena are freezing
My arena games are freezing up third day in a row
7 votes -
Fix your matchmaking
For a company that has put so much attention into making sure in-person games are fair (what with the whole commander bracket system and whatnot) it’s insane how little effort y’all have put into the matchmaking here. It is abysmal. I mostly play brawl, and I’m consistently matched against vastly higher power decks, toxic players, etc. it is incredibly unfun to play 90% of the time. I have no clue how matchmaking currently works (ie what factors are considered) but the strength of deck people are playing clearly isn’t factored in at all.
It would also be helpful if we…
5 votes -
Make Standard Standard Again
Play by the rules?
Standard is 60 cards. So when I play standard, I expect to play someone with 60 cards. Can you tell me why I've run into players more often than not, with cards above 60? Explain to me how you're allowing decks to be used that have 260+ cards in their deck, but I can't used a card that's not "allowed" in standard and only in historic or timeless? Tell me how you can restrict the cards being used but not the volume? Please fix your game.
1 vote -
Game freezing/ screen locking again
I'm back again, I'm not usually one to complain about too many things, but this bug has literally cost me money at this point. I'm playing on Android, but I've seen it affecting both. It seems totally random, today it happened after I attacked an opponent, and I'm well aware anything is possible, but it sure seemed like I was on my way to winning that match. This has happened every day since the latest update, costing me wins in premier draft events. I don't know why I expected today to be any better.
6 votes -
Triggers/Interactions that cause a card to display on the right side of the screen cause Denial of Service
Prior to the rollout of the TMNT set/scenery, this was not an issue.
What happens:
A card will cause the opposing player to interact with the board/game somehow. For example, a card will cause the opposing player to mill two cards. The card will display on the right side of the screen, which is correct behavior: it's showing me what the player is supposed to do. The problem is this state of the game does not progress. I cannot tell if it's something that is actively being exploited by the opposing player or if it's a lag/race condition of some…8 votes -
No Daily Quests since account created CRITICAL
Hello!
I have not received a 500 or 750 gold daily quest since my account was created.
Yesterday, the timer read ~4-5h until quest refresh before I signed off and my account was at 525 gold.
Today, the account reads ~20h until quest refresh and my account is still at 525 gold.
Steps taken:
- I have restarted the client multiple times.
- I have played multiple games to try and force a refresh.
- I have uninstalled and reinstalled the game on both PC and MacOS.
- I confirmed my local time zone is correct (PST/EST/etc.).
- I have…8 votes -
wish bug
After casting the card Wish my sideboard showed but the background didn't darkened and i could click anything, only my mouse over still lighted the cards, hands and side as much, i couldn't exit that state, only by closing the game and re openning it, i could play as long as i didn't try to use wish's effect, forced me to surrender games during winning storm turns in ranked, fix it pretty please, playing ruby storm is already clunky enough, i just can't run the deck without wish
6 votes -
Game crashing
I am playing the midweek event on iOS. I am trying to change up my sealed deck and when I remove the lands and add new ones the game crashes then resets. It was repeatable. I tried four or five times.
7 votes -
Turns not processing
For about 5 games since the most recent update, is keep getting an issue where I use an instant or sorcery and the game just doesn't continue. It isn't frozen as I can interact with games (although freezing is an issue on mobile too) The weird thing is timeouts will occur and then they just stop and it doesn't force a concede. Happening to me in ranked standard and midweek magic
7 votes -
Request for Correction of the Korean Translation of “Sneak” (Ninja Turtle Keyword)
I am submitting this request regarding an issue in the Korean localization of keyword abilities.
The keyword “Blitz” has previously been translated into Korean as “기습.” However, the newly introduced keyword “Sneak” has also been translated as “기습” in the Korean version.
“Blitz” and “Sneak” are distinct keyword abilities with different mechanics and rules meanings. Assigning the same Korean term to two separate keyword abilities creates unnecessary confusion for Korean-speaking players.
It makes it difficult to distinguish between the two abilities in gameplay, rules interpretation, and card interactions.
This is a terminology conflict in localization and should be corrected to…
8 votes -
Text display error
After the most recent update text does not display correctly on cards or in the menu.
7 votes -
I was supposed to get 3 Lorowyn packs with my mastery Level 4 but it gave me three Edge of Eternity packs instead. Please Help.
I was supposed to get 3 Lorowyn packs with my mastery Level 4 but it gave me three Edge of Eternity packs instead. Please Help.
10 votes -
lorwyn jump in Manabase
I joined the Midweek Jump-In for Lorwyn and the deck I built with the Elementals RU package and the Vivid(WRG) package, and it gave me an impossible manabase. 4 plains and not a single card requires W for anything, and 3 forests when a third of the deck needs them.
8 votes -
Daily Quests, No Progression
I’ve been stuck with my daily requests for the past 4 days. No matter what game mode I try, I get zero progress on them. I can swap them as normal, and even the new quests don’t gain progression. I have no idea how to resolve this. I’ve reset the app, refreshed the game, and even deleted and redownloaded the app. Zilch
8 votes -
Bug with card The Last Ronin
I was playing the Arena direct collector TMNT,
And my opponent plays the card The Last Ronin, and on the second step of the card, it says it mills 4 cards. My opponent had 3 cards in the deck but milled 0.
6 votes -
MTG Arena biggest issues
I would like to report two issues that have seriously damaged the experience of playing MTG Arena to the point of making it, at times, genuinely difficult to enjoy.
The first concerns matchmaking. After a certain number of games, the system seems to start pairing me systematically with opponents whose deck is built to counter exactly my archetype. It can happen once, but when it becomes a constant pattern it is hard not to think that something in the matchmaking system is not working correctly. On top of this, there is another phenomenon that is difficult to explain as mere…3 votes
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