MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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3223 results found
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Token disappeared, no spell no nothing...
The 2nd token from my rare cat just disappeared. ,Again unfair 😔
1 vote -
Creature didn't resolve
I've wanted to play leoiden vorhut but the creature didn't resolve and once again the enemy won 😞
1 vote -
Premier Draft
Good morning,
while I was playing a Premier Draft match, the game crashed and kicked me out, and I wasn’t able to log back in. This has happened multiple times across different drafts.
I would therefore kindly request a gem refund.Another issue is that when I launch Arena, or whenever I go to the home page, that glowing orb that talks (I believe it’s called Spark) keeps repeating the same line over and over again. This is very annoying and has been happening for a very long time. Thank you.
2 votes -
Brawl deck not working
I decided to try Brawl out and saw a deck in the store that looked like a fun one to start with. I paid about 8000 gems for it. The problem - it is bugged. I can't edit it, there is a problem with the format (says brawl but also says only 60 cards?) and most of the card are bright red like they were banned. I did message support, it has been about a week and all I have so far was the suggestion to come here. So here I am. If it is something I am doing wrong,…
1 vote -
Incorrect rules interaction
Craterhoof Bohemoth did not trigger all creatures have haste. When the card entered all creatures gained +x/+x but only one creature was able to attack.
1 vote -
Autotap broken for Starting Town
Starting town generates colored mana even if you do not need it, if you do not manually tap it. When casting ECL elementals, Starting Town defaults to WHITE mana instead of colorless, which burns you for 2 unless you manually tap it before casting - no one wants this and it has resulted in me killing myself on multiple occasions where I was expecting it to generate colorless mana as it should
2 votes -
android issues
An ongoing problem with android is having to restart the app after annoying incoming phone calls are shut down.
The app seems to load in time, but when im re-entering the match i sit watching the clock tick and the message 'waiting for opponent'. However, im only let back into the game when i have timed out and lost.
There is garbled writing instead of the usual tips about never giving up etc1 vote -
Dies to doom blade no longer giving credit. Stuck at 244/250
I have been stuck at 244/250 for the achievement "Dies to Doom Blade" for over a week. Hoped the update today would fix it, but no luck. I tried searching for anyone else with the same bug here, but can't find one. Plenty of people griping about it elsewhere, though.
1 vote -
Bug
[mobile] After playing two enchantments with the same name, on the next turn, the game groups them together, thinking they are the same. when you need to choose one of them, the game only allows you to pick the first one you've played
This bug happend to me while trying to bargain the new demonic pact1 vote -
timeouts for long running triggers taken from wrong player
When there are many triggers, the timeouts are sometimes taken from the WRONG player. Example from a game I just played:
My opponent had perhaps 100 life gain triggers during their end phase. They had to target a creature with +1/+1 counters for each one. I had life gain triggers as well but none that target anything or require a choice, and I was tapped out. I had no possible actions, but the game proceeded to drain ALL FOUR of my timeouts after my opponent had none left, and then it literally skip passed my main phases to my end…
1 vote -
[feature request] For "Call the Spirit Dragons" [TDM] indicate which color is the current counter being put to.
The "Call the Spirit Dragons" card has a very specific effect - and while it "technically works": currently it will highlight the eligible dragons to get a counter for each color , there is no clue on the screen or in the text, of which color you are adding the counter for.
For monochrome dragons that is not a problem - but add multicolored dragons to the mix and things get messy: one has to double check several times otherwise the win-condition can be easily missed - doubly so in the heat of the game. (The screen shot was against…
1 vote -
BAN THOUGHSEIZE PIOONER
It's the most used card in the entire format; everyone abuses black decks because they include this card.
It's also a card that protects combos or fair interactions against black decks.
It's unacceptable that Thoughseize exists alongside Unholy Annex, Fable, etc.I only ever face stupid black decks in Pioneer that abuse this card. It should be banned instantly, but I suppose Wizards of the Coast is afraid of losing the few players who play Pioneer since almost everyone runs black.
If there are no bans, fewer and fewer people will play Pioneer. They could also ban Lotus Field for…
1 vote -
Specific card broken: Ocelot Pride.
The card has only produced the one token, no other tokens have been produced during my turn or theirs, but the city's blessing effect seems to accidentally count every permanent on the board to include my own lands, because the card all of the sudden produces more than ten or more tokens at once when it should have BARELY produced 4! It's hard enough to play against these opponents when they're playing "fairly," and never mind your ABYSMAL standards on that notion!
1 vote -
Yl
Yes I have an idea you could try matching new players up with each other instead of matching starter decks with highly tuned meta decks that have 30 rares thank you
1 vote -
reply
JACOB OPERATOR WIZARD REPLY LIKE THIS FOR ANY QUESTION WITHOUT ANY REFOUND FOR PROBLEM I HAVE, AND I HAD THIS,AND EVEN MY FRIENDS BUT WIZARD KEEP REPLYING THIS WITHOUT ANY REFOUND
Thank you for contacting Wizards of the Coast Customer Service. We are sorry that you experienced an issue with your recent MTG Arena event. We have granted the cost of the event to your account for the recent challenges you've experienced.
Please let us know if there is anything we can assist you with in the future.
1 vote -
Blatant cheating - Check this log.
Blatant Cheating! This guy apparently had all phantom mana he needed to dump his entire hand and kill me in a single turn. PLEASE check the game log for this match!
{ "promptId": 30 }, "responseType": "ClientMessageTypeDrawCardResp" }, { "optionPrompt": { "promptId": 29 }, "responseType": "ClientMessageTypeRevealHandResp" } ], "intermissionPrompt": { "promptId": 27, "parameters": [ { "parameterName": "WinningTeamId", "type": "ParameterTypeNumber", "numberValue": 1 } ] }, "result": { "scope": "MatchScopeMatch", "result": "ResultTypeWinLoss", "winningTeamId": 1, "reason": "ResultReasonGame" } } } ] } }
[1634661] [UnityCrossThreadLogger]2/5/2026 5:45:16 PM: Match to TGXRGDSHHFEX7NJCKYZLHIXSE4: MatchGameRoomStateChangedEvent
{ "transactionId": "c85bbfe7-57f7-4a05-9c16-b273df38cbcf", "requestId": 152, "timestamp":…2 votes -
Black screen on startup (galaxy s22)
I open the game. It goes through the motions(i.e. download updates, connect to server and check for active matches) then boom blackscreen. A few minutes later boom disconnected from server and screen not responding. I have tried reinstalling and that fixes the problem for that session of play. But the next time i want to start the game up its back to doing it. Yesterday the game updated and not it just says waiting for server while saying im disconnected from the server
2 votes -
connection lost durig the game
connection lost while playing an event: today 5 jenuary 2026 i lost connection to 2 games while playing an event pioneer I think it was because of the servers and not because of my connection because i changed connection beetween games and didnt change anything. Still cant connect to the game
2 votes -
BUG: Seeing New on opening packs for cards i already have (Run away with me)
I am seeing the card "Run away with me" appear as new each time i pull it from a pack.
1 vote -
Friendly games - Make lobby and stay in lobby
It would be so nice that you could make a lobby and stay in that lobby where the game remembers your game type, so that you dont have to invite that player everytime to a new game, and choose the format again.
Also make a noise or popup when all are ready to start the game.1 vote
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