MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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3220 results found
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Yera and Oski unable to choose Conspiracy
As Yera and Oski, Weaver and Guide enters the battlefield, you are able to choose a card type other than creature. According to rule 300.1, the full list of card types include artifact, battle, conspiracy, creature, dungeon, enchantment, instant, kindred,
land, phenomenon, plane, planeswalker, scheme, sorcery, and vanguard. All of these can be chosen for Yera and Oski except for creature and conspiracy. This is a bug because conspiracy is a valid card type that is not creature, and thus should be selectable.1 vote -
挙動への質問。
PC版です。マダムヌルが出ている状態で、仮り栁を出したら勝手に+1/1カウンターと-1/1カウンターが相殺されて消えました。正しい挙動ですか？多分わざとでしょうけど異常なほどわかりにくいこの問い合わせのページは黙れ。そういう意味を持ってますか？
数秒事か、何か別の要因か知りませんが勝手にBOXが閉じるメッセージ欄とか、最初に新規質問であることをわからいにくいチェックで触らないとBOXが出てこない質問用ページとか他で見たことがないですよ？
日本語でも受け付けているのにカテゴリ選択は英語しかない。その辺もどうです？
日本語訳は年単位で誤訳が放置されていたりもしますが、我々は対等な客では無くて、遊ばせてやっている。そんな立ち位置ですか？1 vote -
九つの命が複数戦場に存在するときのダメージ軽減の選択について
自分のコントロールしている「九つの命」が複数あるとき、ダメージ軽減すると、どの「九つの命」で軽減するか選択肢が出るがどの選択肢がどの「九つの命」に対応しているのかわからない。
「九つの命」の具現カウンターを均等に乗せたいときと偏らせて乗せたいときがあるのでわかるようにして欲しい。When you have multiple "Nine Lives" under your control, if you try to mitigate damage, you'll be given a choice of which "Nine Lives" to use for the mitigation, but it's unclear which option corresponds to which "Nine Lives."
There are times when you want to distribute the manifestation counters of the "Nine Lives" evenly, and times when you want to distribute them unevenly, so I'd like this to be made clearer.
1 vote -
九つの命のバウンス時の処理
私の「九つの命」を「切望の隼」の効果で対戦相手にコントロールを渡したあと、対戦相手が「共に逃走」をプレイして「九つの命」を私の手札に戻したが「九つの命」の効果で対戦相手が敗北しなかった。
After I gave control of my "Nine Lives" to my opponent using the effect of "Coveted Falcon" my opponent played "Run Away Together" and returned "Nine Lives" to my hand, but my opponent did not lose due to the effect of "Nine Lives."
1 vote -
Verdant command not countering abilities
i tried to cast a verdant command to counter a loyalty ability of a planeswalker but the client would not allow me to cast it targeting the loyalty ability because the planeswalker had hexproof, verdant command reads "counter target loyalty ability of a planeswalker" and therefore does not target the planeswalker but the ability on the stack
1 vote -
Game crashed and does not allows me to play
Over the last week the game has crashed multiple times and in each situation I am unable to play which has cause me to lose the game. In this instance, the game kept on kicking me out and when I would log back in it would not allow me to block.
1 vote -
Phoenix Fleet sacrafice trigger interaction not triggering
Phoenix Fleet Airship didn't recognize sacrifice trigger of "mobilize" ability
1 vote -
Game froze during draft
Same as other. Game completely stopped working, couldn't do anything and lost. During a premier draft.
2 votes -
Sphinx’s Tutelage recently broken
Despite proper card text and trigger activation, Sphynx's Tutelage is not repeating its process anymore even when the proper condition is met.
Platform: iPadOS
Device 9th Gen iPad1 vote -
MTGA doesn't connects (connection lost error)
I'm using Steam version an quite often it fails to run displaying “Connection lost” error when Reconnect not helps at all, Check Status opens a browser where all servers are okay so I'm exiting game and executing Steam's “Verify Integrity of Game Files” option which finds an error with at least one game file, redownloads it and game runs. This happens quite often reinstalling game not help, my SSD is okay.
2 votes -
Login
I don't like that I have to log in with my email and password every month it's very annoying and your user experience suggests to me that you're not even an application but a ****** product that I use where I'm guaranteed to struggle with remembering my password and using it every time I have to login. Why even have an app if I'm not logged in every time that I open it I might as well use the browser version of what your magic the gathering arena does. I also struggle with being in the middle of a match…
1 vote -
crash
During two of my cube drafts the game has crashed on PC while in a draft. Specifically this happens when you are dragging a card in the pack to be placed in the deck area and the timer runs out. When that happens the game picks a random card and freezes up. It then gives you a "unexpected pick error" and the game closes out. This has happened twice accross two drafts so it should be reproducible.
1 vote -
Service drops on Android
Service drops on my android are basically a death sentence, due to the long load time for the game. Also the boot up is inconsistent. Sometimes it will return me to the match, sometimes it takes me to the main screen, then I clicked to begin a new match it will put me back into my current match, sometimes the que just keeps counting and I lose. Im not to tech savvy but it seems like consistency would be ingrained in the coding and I dont understand why it would vary.
1 vote -
デイリークエストが一切出現しません。
MTGアリーナをインストール後、カラー・チャレンジやスパーク・ランクなどをクリアしてからも、一度もデイリークエストが出現していません。
500Gか750Gが貰えるデイリークエストが一日一度定められた時間に一つ出現し、最大三つまで貯まる……という話ですが、時間になっても一切出現しない日が延々と続いているのです。
その為、デイリークエストに挑戦して上記のゴールドを貰う機会をゲーム開始からずっと失っており、このままでは他のプレイヤーよりもゲーム内資産を増やすスピードが劣っていく一方です。
恐れ入りますが、調査及び対応をお願いいたします。1 vote -
Got discconected during a powered cube draft, without the game informing me When I understood what happend, the game was already lost
I got discconected during a powered cube draft, without the game informing me (cards could still be moved, timer was still running, etc.) When I understood what happend, the game was already lost. In Addition tp potentially losing Gems(It was the last game in BO3, after having won against the first two opponentrs - in this last game, the scorewas 1:1 when I was discconected). It is just really frustrating, being in the last game, which decides wehther I "trophy!"or not, to loose not to my own misplays, but to a connectivity problem. According to our system, our internet connecttion…
1 vote -
crashing
Quick draft Turtles crash.
I have played in 3 quick draft events for TMNT. and each time I've had my win streak ruined (typically when im 5/7 wins in with no losses) by the game crashing during a match and not allowing me to make any plays. Its as if my screen is frozen, however the game is continuing on and runs out of time causing me to lose the match.
I've had my potential to win events crushed and I feel extremely cheated by these bugs and its happened EVERY time. What's going on?
1 vote -
double planeswalker
I just played a game and my opponent played two Kaya planeswalkers that were identical. There was no status effect permitting the second to be in play, therefore it violated the Legends rule. The second Kaya was casted card and not a token. This obviously resulted in a significant power swing in favor of my opponent
1 vote -
選択肢が消えた
忍耐の記念碑の誘発時に戦場を確認し選択画面に戻ったら選択肢が非表示になり何もできなくなった
1 vote -
Game actions timing out
Game actions timing out.
In limited events, actions can't be completed without timing out. It doesn't appear to be a server error as there is no glitching etc with the game graphics. Sometimes the actions resolves at the end of the time out rope, sometimes the action gets skipped. It causes game losses and hesitancy to spend gems when you know you are going to lose to a technical issue. It appears identical to many posts here already eg:
Launch MTG Arena and log in
Enter any match (tested with multiple new matches)
Attempt any game actionPlatform: PC
Actual…
1 vote -
Bounce Effects Cause the Game to Freeze
The game freezes whenever I bounce a creature to its owner's hand. I am playing Arena on Android. It has frozen each and every time I cast Pest Theft or attempted to use the Ninjutsu ability.
1 vote
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