MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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3258 results found
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Bitter Triumph Instant Not Instant
Had two open mana in the form of treasure tokens with a Bitter Triumph in had, 6 life, and three total cards in hand. Put a stop on the opponent's upkeep to target their Voice of Victory and I couldn't cast it. Figured I might have to wait for them to draw or take an action to be able to cast it in response so I passed to draw and still wasn't able to cast it. Opponent animated a land and proceeded to attack. Wasn't able to cast Bitter Triumph at any time up to this point. Tried sacrificing both…
1 vote -
I am not being promoted to Mythic rank even after several victories.
Despite multiple wins, my rank does not promote to Mythic.
I hope this issue can be resolved as soon as possible. Thank you for your assistance.1 vote -
No rewards by winning gamea (standard ranked and midweek) on 25th of march
No reward of any kind granted after victories in ranked and other events on the 25th of March 2026.
2 votes -
Yeah, my snakeskin veil was sitting in my hand and completely useless as i was not given the trigger option to use it. In short, I lost
Opponent played Aang targeting my 7/7 Moonshadow. Snakeskin Veil sitting in my hand. Never given the option to cast it. Lost due to a bug that didn't allow me to play a key protection card. Sick of all the bugs in this game.
1 vote -
game meccanic
i dont now if is a bug or its legit but him dont play card that reduce the cost of exiled card almost in description of all card he play no one mention this meccanic... i make the video of the game but its too much high for sending, he play card exiled whit air domain an infinite times creating 22 pawns at the end of her and mine turn the problem is whit the cost of exiled plaiing card equal to 0.....otherwise if you can do a better card research in deck construction because dont wark, if i put…
1 vote -
Unable to purchase Gems
I attempt to purchase gems through the in app purchase, but when it loads the Google play store it says "you already own this" and then restarts the app.
2 votes -
I cannot log in to MTGA customer support site.
I cannot log in to "https://mtgarena-support.wizards.com/hc/en-us".
Steps taken & results
- I recently changed email address of my account via customer support.
- Since then I cannot log in to "https://mtgarena-support.wizards.com/hc/en-us".
- The agent said that I should post this issue here.
- When I try to log in to the site, it redirects me to "https://myaccounts.wizards.com/account?kind=error&message=User%2520is%2520invalid%253A%2520Email%253A%2520%2520isam.fableswalker%2540gmail.com%2520has%2520already%2520been%2520taken".
- I guess MTGA customer support site produces an error that says "User is invalid: Email: <MY OLDER EMAIL ADDRESS> has already been taken".
"Which platform you're using"
- I'm using Google Chrome to access the site.
Thanks.
3 votes -
Skipped main phase
I attacked my opponent, they used a couple timeouts while figuring out their blocks. I had intended to play the Wojek Investigator in my second main phase (you can see the open mana, I could have played it), but after combat the game skipped directly to my opponent’s turn. It wasn’t a disconnection on my part; I could see my opponent shifting blocks while their rope ran down, and I never had the button come up to move forward through phases.
1 vote -
Ranked Game Tablet Crash
Tablet application was suddenly gone while I was executing the game winning combo having "Discovered" Spark Double with Quint K on the first "Discovery"; Within 60 seconds I had loaded the game on laptop however it was somehow the opponents turn; A warning was flashing then it said defeat. I managed to take a screenshot. Not worried about the rank (I've been Mythic multiple times.) as much as I'm disappointed that the program has this big of an error. If I'm the only one having this issue that's actually a relief. I don't know if the opponent reported a weird…
1 vote -
Store Glitch - Golden Pack progression
I just spent 5k gold on 5 packs (3 strip haven standard and 2 alchemy packs) to buy the 5 packs needed for my golden pack, as I only needed 5 more pack purchases. it only counted 2 of the 5 and it saying still need 3 more and thats just not right. It said 5 more packs and thats what I bought.
I know I had 5 packs on the progression already so either your standard pack arent counting or there's a glitch.
id like the counter to be updated to reflect my purchase or the gold to be…
1 vote -
Draft
I had fun playing Strixhaven Prerelease in pape, and had success in my games. I wanted to draft the set a lot on Arena, so I could get better at picking cards from packs. I don't feel like Im as good at draft as I am in sealed. I didn't want to burn money losing a lot in paper draft, Sonic wanted to use Arena as a way to draft a lot and build skill.
After getting crushed twice on Arena draft I felt very hopeless. I didn't realize there was a separate queue for best of three vs best…
1 vote -
Crash on opening the game: Mac Tahoe 26.5
Hello,
I'm reporting a crash that occurs every time I launch MTG Arena on my Mac.
System info:
- App version: 2026.59.20
- Device: MacBook Air (Mac15,13) – Apple M3, 16 GB RAM
- OS: macOS 26.5 beta (25F71)
- Architecture: ARM-64 (native, not Rosetta)The app crashes approximately 20 seconds after launch, after the "loading initial screen", before reaching the main screen. The exception type is EXC_CRASH (SIGTRAP) on the main thread, originating in UnityPlayer.dylib and GameAssembly.dylib.
I attach the mac log error. And the log found in the wizard of the coast folder.1 vote -
Raph & mikey, trouble maker
Raph & Mikey, Trouble maker attacked me which triggered his ability to play the next creature in library. Opponent revealed Emrakul, the World Anew which came onto the battlefield and triggered Emrakuls ability which is “when you CAST this spell gain control of all creatures target opponent controls”. However this is not a cast as it states in Raph & Mikey ability to “put that card on battlefield” and therefore should not of triggered.
1 vote -
Unable to cast Fake Your Own Death during combat
Unable to cast after declaring attackers/blockers.
I've been able to use other instant/pump spells after blockers are declared.1 vote -
Encroaching Mycosynth + Toph The First MetalBender = Permanents that give any mana until someone earthbends.
Playing the above cards, in that order, makes all permanents be mana producing lands. It should make them just lands, not tappable for mana (and they're tappable for ANY color mana).
Further, the effect of Toph to make all the newly converted permanents-into-artifacts into lands seems to only last until an earthbending event happens, either Toph's end of turn earthbend or, if you have her out, Avatar Kyoshi's at beginning of combat earthbend. Player can get Toph's effect, removed by an earthbend, back on all cards affected by EM if she's bounced into play (exiled and brought back in, or…
1 vote -
Trying to Undermine Scryfall is to Undermine MTGA
Disclaimer, I dont use the Gather to look up cards.
That out of the way, please make it easy for sites like Scryfall, to maintain THEIR database for new releases.
MTGA, like MTGO is a secondary database. This shouldnt be such a chore to maintain. Here is just ONE example of how product releases didnt happen cleanly and Scryfall's database for MTGA should be more complete but isnt.
MTGA search: "s:mh2" = 162 MH2 cards.
Scryfall search: "s:mh2 game:arena" = 17 MH2 cards are shown.
(//These counts are true as of 24 March 2025)MH2 was never released fully for…
1 vote -
Art Styles not Displaying Correctly.
When I'm searching for cards, especially I have a card in my collection already. AND especially when I have hearted it, THEN I should see that art OVER the other art.
S:PZA is objectively is bad. It misses any styles and really any care.
I think the art itself could be ok when it is presented better. However you made it look the worst way it could.
At least let me hide the ugly styleless PZA cards. (Most of the cards are reprints and have styles in the backend that look halfway decent).
And yes I am not crafting the…
1 vote -
PC - Recurrent Disconnecting During Game
I was going to give a detailed report on an issue I've been experiencing the last few days, but just by giving a look at this "bug/product suggestion"forum, I already gave up the ideia. Because there's not even as especific thread for bugs... people spend a lot money on this game, it doesn't make any sense. Please, change this asap, it passes such an amateur vibe. Also, there's not even a timestamp on the "ideas" listed when you start to type in the title text box. I'm sorry, but this overwelmed the inicial issue. That said, there's some problem with…
2 votes -
Heliod and Daxos
Daxos blessed by the sun and Helios sun crowed make android app crash when they hit the battlefield
1 vote -
TSUGE -CHEATER
Still being forced to play this tsuge guy twice in a row. You made me face off against them. I f****** just left the game, made him wait out the game started the game back up later and you made me play him right away again and I left the game again so you really want me to just quit playing the game cuz that's where it's headed man. I'm just not going to play your f****** game anymore. What the f*** you're f****** cheating f**** man
2 votes
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