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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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3176 results found

  1. Cards with bug on Mobile Arena

    I'm trying playing this game, but constantly it has issue.
    Today I opened the **** game and there was another update. First, the 240MB game wouldn't run, so I closed it and there was another 500MB game update. So far so good, the frustration is minor, but then after the update came the big surprise: my cards had a visual defect.
    Guys, it's already too stressful trying to play Magic on this app. It just keeps getting worse and heavier. Sad.

    1 vote

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  2. Behold causing game to crash on iPhone 15 pro max

    Just played a draft using behold and merfolks. Would like a refund on money spent to play in draft due to behold mechanic causing a game crash every time it triggered.

    1 vote

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  3. Fog bank

    Fog Bank died from combat damage

    1 vote

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  4. Sealed League

    MTG Arena should add a sealed league. The participants would use gems/gold to enter like any sealed event. They'd be given six sealed packs to construct their deck. They would play the best of 3 rounds. Their record and deck would persist to next week, at which time, they will receive three additional packs to add to their sealed pool. They will play the best of three once again. Their record and pool of cards will persist to the next week. A league could be four weeks long and at the end prizes are rewarded based on your total win/lose…

    1 vote

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  5. Diamond Rank Matchups

    I have had very unusual luck upon reaching Diamond level 1 twice now. The first time I was 2 wins from Mythic and a losing streak started that left me at Diamond 4 with no wins. I went 18-46 during that streak. It was that that made me realize you cannot play anything that matters in Arena because the game will randomly ********* over. I recently decided to try ranked again and what happens, I get to Diamond 1, 2 wins from Mythic and another losing streak starts. It currently stands at 7-19. How does 2 different decks with close…

    2 votes

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  6. Server issues

    I lost in Premier Draft because I cant play a land and the time was over, then the connection to server was lost. Yesterday 07:30 pm.

    2 votes

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  7. Scrap Trawler is bugged with toph the first metalbender

    Toph the first metal bender is bugged with scrap trawler seeing cards mana value as zero when they are lands. My opponent got back meteor sword off of the death trigger of meteor sword which is impossible

    1 vote

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  8. Tried opening a tarkir dragonstorm pack I bought on-sale, got an empty alert/pop-up that just said “OK” and pack disappeared.

    Title says it all, tried opening a tarkir dragonstorm pack I bought on-sale, got an empty alert/pop-up that just said “OK” and pack disappeared. I should’ve screenshotted it but forgot to, I’m mainly submitting this because the fact I lost the pack and the gold ****** me off.

    Running latest version of the app on iOS. Don’t know if the steps to reproduce will be helpful, but just purchase the Tarkir-pack in “Daily Deals” (if you dare), then try to open it.

    1 vote

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  9. Playing Celestial Reunion with Raiding Schemes

    Celestial Reunion is only given the option to conspire and not an option to behold when played with Raiding Schemes. Playing on PC.

    1 vote

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  10. Removal didn't work

    The other player had 1 lp and 2 creatures I was about to remove one creature with a card that said destroy a creature with power 6 or more the creature had 6 atk. points the game had a server issue and I searched for another game and it was the same other player Mr. Mike and all of a sudden the game was at the same point as the server didn't work and it was all of a sudden his turn.. that's unfair because I was about to win and now he did win!

    1 vote

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  11. Continuously crashing

    The game keeps crashing and it has been for about 3 days now.. its crashed while I was building decks, playing games, and the crashing even ruined a draft I paid for and made me waste a draft which has left me quite frustrated.

    1 vote

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    0 comments  ·  User Interface  ·  Admin →
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  12. Gem purchasing issue

    The store is bugged out where i cant buy gems for windows and mobile except mobile just gives me a store error code but windows doesnt say anything

    1 vote

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  13. Long game server or client crash

    Long stalled game. I was tall, opponent was wide. Connection to server lost. I reconnected three times. Opponent lost connection. Timeout countdown froze. Idea: total game timer unique for each format, so the server doesn't boot clients. When out of time, match outcome is draw. Can't find my saved log on android.

    1 vote

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  14. Bloodline bidding buggedbwith skirk prospector

    Bloodline bidding does not let you convoke and sacrifice goblins to skirk prospector to pay the cost. If you try to tap goins to pay the convoke first, prospector will only see the untapped goblins. If you try to autotap you will get a note saying it it unable to pay costs to cast the spell. It should let you if I am not mistaken since convoke is being used to pay mana and prospector is a mana ability. It lights the card up like i can cast it in my hand, but when I try it doesn't let me.

    1 vote

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  15. Unity UI / text rendering crash during gameplay.

    While on my own turn and with the timer running, I was unable to select a target for a spell.

    ++ Since the latest update, MTG Arena has been experiencing multiple crashes and frequent severe lag, including roughly a 50% drop in frame rate. These performance issues persist until the client is restarted.

    I have already completely reinstalled MTG Arena, but this did not resolve the problem.

    Please see the attached log, which shows a Unity UI / text rendering crash.

    1 vote

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  16. Unity UI / text rendering crash during gameplay.

    While on my own turn and with the timer running, I was unable to select a target for a spell.

    ++ Since the latest update, MTG Arena has been experiencing multiple crashes and frequent severe lag, including roughly a 50% drop in frame rate. These performance issues persist until the client is restarted.

    I have already completely reinstalled MTG Arena, but this did not resolve the problem.

    Please see the attached log, which shows a Unity UI / text rendering crash.

    1 vote

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  17. lag on one specific background

    I am experiencing significant lag (almost lockup), but only on one specific background board: the one with the torn children's rug with the roads on it, the video game system, and the stack of televisions only showing static. The rest of the boards, main screen, and every other screen operate well. I have run all available updates, repairs, and other suggested fixes. I am on PC.

    1 vote

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  18. 1 vote

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    0 comments  ·  Store  ·  Admin →
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  19. pick 2 draft

    Game picked completely different cards than I had actually chosen in pick 2-draft. After finishing building the deck with the shown random cards, I got a message that the deck was invalid. After reentering the deckbuilder the cards, that I actually picked, were shown.

    1 vote

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  20. Adept watershaper bug with indestructible when turned into 1/1 coward with no abilities.

    My adept watershaper still gave one of my tapped creatures indestructible despite it being turned into a 1/1 via the giant. See the picture. Silver gill pedller still gained indestructible.

    1 vote

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MTG Arena Bugs & Product Suggestions

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