MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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9018 results found
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13 votes
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Rat Colony not working in Brawl
I'm trying to add more than one Rat Colony in my Brawl deck and it says there's too many of that card so it's not valid. Please fix!
15 votes -
Deck with multiple cards like dragon's approach, rat colony and nazgul are not available to play.
Just went to play brawl with one of my decks but it's not available anymore saying that a can't have more than one copy of each cards including Dragon's Approach, Rat Colony or Nazghul.
13 votes -
bloodthirsty conqueror/starscape cleric combo should be banned from standard.
Bloodthirsty conqueror and starscape cleric combo is BS and one should be a banned card.
48 votes -
Festive Feast in Japanese demands treasure
The Japanese translation for the conditions of one of the Winter Achievements, Festive Feast, is incorrect.
The English text reads: “Sacrifice 45 food tokens over any number of games.”
The Japanese text reads: “宝物・トークンを合計45個生け贄に捧げる。”
The correct Japanese text should be: “食物・トークンを合計45個生け贄に捧げる。”5 votes -
Nazgûl and Cid, Timeless Artificer "too many copies"
Arena is telling me that I have too many copies of these cards in my Brawl decks that use them.
13 votes -
can't add more than 7 cards in sideboard in bo3 standard deck
When I try to save a deck with more than 7 cards in sideboard I have the message than my deck can't have more than 15 cards in sideboard
12 votes -
Achievement not registering
Achievement “your go - win a game where you only cast spells on an opponent’s turn” completed several times and not registering.
27 votes -
Opponent doesn't timeout during mulligan selection process
During the mulligan selection process at the beginning of a game, if the opponent selects nothing then the timer may get stuck at zero seconds remaining.
4 votes -
Bug on arena
I uploaded a deck to try in the new brawl event (Iroh, Grand Lotus) as the commander. When I went to enter the event, it took my submission fee but uploaded the deck without a commander and now when I try to get into the matches in the event it says 'waiting for opponent' endlessly. Please assist </3
3 votes -
Plunderer's Prize always costs X1U event at start of match
Plunderer's Prize is always showing a casting cost of X1U when in hand, even at start of match when nothing has been cast so far.
3 votes -
Lion's Eye Diamond is "bugged"
I was resolving my breach LED combo in arena powered cube and had no mana floating, 1 card in graveyard, and an underworld breach in play. The arena client, after resolving the LED, passed priority into my end step without allowing me to use my LED to ***** it and discard my hand. I lost my game to this "bug". Why would I want to pass priority into my end step with an underworld breach and led in play? I paid 20 bucks to get in to this thing man. This really sucks.
7 votes -
Sideboard Missing in new Powered Cube
I opened up Arena to edit my deck fo my first ever game of the new Powered Cube, but my sideboard is missing. There should be like 10-15 more cards I drafted that just aren’t there. I still need to tweak my deck before playing my first game.
7 votes -
Redirect Lightning - Counterspell
Currently: You cast a spell, opponent casts counterspell, you can cast Redirect Lightning, but there are no valid targets to change the counterspell too, so things get stuck.
Should be: Either disallow Redirect Lightning to be cast if it can't retarget the spell to a valid target, or allow a way out of the freeze.6 votes -
Can't buy gems
Using Macbook. Cannot buy gems as I get stuck on this loading screen every time I try. Obstacle to me giving you money, so I assume that's something y'all want fixed as well.
6 votes -
The Last Agni Kai give mana if your creature is dealt excess damage
The Last Agni Kai says "Target creature you control fights target creature an opponent controls. If the creature the opponent controls is dealt excess damage this way, add that much {R}." However if your creature loses the fight and is dealt excess damage you get the mana. As you can see from the picture my opponent gained 1 floating red when their creature lost the fight after I pumped my creature.
4 votes -
Bug Arena Direct
Like someone today my arena direct vanished just after ive paid and make my deck, i have even not play with, and 6000 gems vanished... i want my gem back please. Thanks
10 votes -
arena direct play booster sealed event disappeared after one game
I just played one game in arena direct edge of eternities sealed and now the event is gone and my gems are gone.
10 votes -
Standard and traditional standard events disappeared
Standard events (BO1 and BO3) are no longer available on mtg arena. They just vanished. There is only Alchemy, Pioneer and Historic events to play.
4 votes -
Jump In cards not appearing in collection after use in matches
Cards that I played with in Jump In are not appearing in my collection, nor appearing when searched for crafting. Namely I picked several packs focusing on getting the master firebender Zuko twice, Airbender Aang (mythic white) and Katara (water ending 6 version} and don't have any of them. Nor Iroh Dragon of the West. There are also smaller cards missing despite having played with them in the jump in event.
6 votes
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