MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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4067 results found
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Achievement not granted - Yargle
I just won a game where I only cast a couple vanilla creatures and a load of planeswalkers and won. Should've got the Yargle Achievement but didn't, my deck list is below
22 votes -
Map tokens break my game
I am on android when I or my Opponent use a map token my game does not continue until I reload the app
9 votes -
TMNT update broke Android
Opened app in android. TMNT update began, hung & error closed at 88MB download. Upon re-opening it tried to open as usual with new TMNT opening screen then force closed saying bug detected. Had to nuke the app & complete re-install.
9 votes -
When trying to purchase gems from the store I am presented with "Store Error" and "Unknown Error".
When trying to purchase gems from the store I am presented with "Store Error" and "Unknown Error".
10 votes -
Game is ridiculously unstable reporting bugs is difficult
I feel like i am being robbed its very frustrating and not fun. Crashing during drafts this format for reporting bugs is useless. When people pay for a game you need to do better.
9 votes -
Creatures not blocking and game frozen
Game frozen when blocked all 1/1 creatures not allowing me to then move to next phase or skip meaning by default I lost game due to time out
8 votes -
fleem rewards
Completed a traditional draft of OM1 but didn’t receive the Fleem reward
23 votes -
Sound FX missing on iOS after yesterday’s update (v2025.51.20)
Despite all the MTGA audio settings/sliders being enabled, some sound effects are no longer audible after the v2025.51.20 update/download (e.g. sounds when casting spells or destroying permanents).
Note that the in-game music and ambient sounds are still working as expected.
Also note that repairing game files and reinstalling the iOS app has not resolved the issue.
Plenty of others have reported the same issue, so it’s definitely widespread:
22 votes -
Tend the sprigs does not work with changelings correctly
I cast Tend the Sprigs with a Firdoch Core in play. I did not get the 3/4 treefolk despite having a changeling on the battlefield.
8 votes -
Booster Tutor doesn't work like it says on the card
Booster Tutor reads "open a sealed magic pack and reveal the cards." However, I didn't see the cards my opponent got to select from when they cast it.
Don't want a refund or anything, but I think this should be fixed. It's important game info.
18 votes -
Game keeps freezing
I have been playing Arena on iOS. Today, my game started freezing when I try to load into a game. I first noticed it when I joined a Standard Event. I loaded into my first match, started playing, then the game randomly closed during the match. I then reloaded the game. I went to the event and it showed that I had 0 wins or losses, as if my game hadn’t happened. Now, whenever I try to join a game of any kind, it freezes after drawing the initial hands. I have deleted and reinstalled the app. I rebooted my…
12 votes -
Games just wont start
Either just never get into the game or if I do it stops when one of us is trying to keep or mulligan hands. Can't concede, timer starts for me or opponent but never ends the game just runs out and sits there. This is a bit absurd.
12 votes -
Online matches not working
On IOS, online matches not working. Crazy / freeze at the stage of deciding turn order. Tried uninstalling and reinstalling, no change.
13 votes -
Ranked Match Opponent Timed Out - Stuck in Match and Cannot Exit
While starting a ranked match, I chose my starting hand and continued. My opponent timed out but the match did not end. It also will not let me exit the match/concede. I have to restart my game completely to get out of the match.
13 votes -
Companion in deck editor
On both mobile and pc I am unable to view/ edit the companion of individual decks. When going into the deck editor and attempting to change the companion I am just shown my favorited companion and am unable to customize for each deck.
11 votes -
Opening a vault does not work
I've collected enough duplicates to have over 100% vault progress on my pc client, but when I click the icon to open the vault, the game loads, and then resets to the starting screen without opening the vault.
13 votes -
Store Stuck "Waiting for Server"
I am unable to buy anything from the store - every time the screen stalls on "Waiting for Server."
I've closed and opened the program and the Epic launcher, I've restarted my computer, and I've uninstalled and reinstalled the game. Still not working for me.
I'd like to buy the Pre-Release bundles for Avatar - hopefully we can resolve this before then
13 votes -
Importing Japanese deck lists may result in the registration of invalid OM1 (SPM) cards.
When importing a Japanese decklist into MTGA with a language setting other than Japanese, it appears that OM1 (SPM) cards do not import correctly.
At least, this issue does not occur when importing a Japanese decklist into MTGA with Japanese language settings, or when importing an English decklist into MTGA with Japanese language settings.
While not fully verified, for example, importing a Japanese decklist into an English-language MTGA registers “Superior Spider-Man (SPM) 155” as “Symbiote Spider-Man (SPM) 156”.
Additionally, “Symbiotic Spider-Man (SPM) 156” is registered as “Tearle, Entropic Hunger (SPM) 137”.I've posted a verification video on X. Since I…
9 votes -
Toph avatar changing to Viven in match
Currently have the Toph avatar equipped for my deck, but once in a match it changes to Vivien. It only seems to be doing it with this avatar as my Timmy one remains the same.
15 votes -
Manifest and water bending
A manifested creature with waterbend adds the waterbending’s additional cost requirement in order to flip it. You may tap creatures to help pay for this cost. I believe we should only need to pay the mana value. Ex: Benevolent Water Spirit from an Abhorrent Oculus trigger.
14 votes
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