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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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4185 results found

  1. my weekly win rewards didnt reset when the timer hit zero. Its still "completed" but the timer reset to 168 hours!

    My weekly win rewards didnt reset when the timer hit zero. Its still "completed" but the timer reset to 168 hours! WTH WotC!?!! Now I just don't want to even bother to play this week. Its been shown that daily and weekly battle pass **** just makes poeple feel like its work instead of fun, it definitely makes me want to plsy less but once you get the Mastery Pass if you don't do at least the weekly it feels like a waste of money. DO BETTER WotC

    BTW the screen shot proves I got screwed over. How could I…

    1 vote

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    1 comment  ·  Gameplay  ·  Admin →
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  2. Missing play in points

    I ranked around top 800 for Dec season constructed, but did not receive 20 play in points.

    3 votes

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    0 comments  ·  Events  ·  Admin →
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  3. Sothera, Valgavoth, Terror Eater, and Hexproof

    My opponent has Valgavoth, Terror Eater on the board with Swiftfoot Boots attached. On the board I have 5 creatures as well as Sothera, the Supervoid. I have a 3/3 creature attack, which is blocked by Valgavoth (killing it), but they did not have to exile Valgavoth.

    My understanding of the rules is as follows, please let me know if I have something wrong.
    - Blocking my creature caused damage which kills it, moving to the next step of going to the graveyard. If it had not died at this step, it would never engage going to the graveyard
    -…

    1 vote

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    2 comments  ·  Gameplay  ·  Admin →
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  4. Game lagging out/freezing mid-turn, but still advancing turn timer

    During a Secrets of Strixhaven quick draft match, I would attempt to play a card, but the game would freeze up after beginning to cast it. I could still interact with my options menu, and could click the turn phase buttons, but the spells would not resolve. In addition, while this was occurring, my turn timer continued to tick down - it ate through all my extensions and forced me to end a turn early even though I had no control over the game state at the time. I lost the match as a direct result of not being able…

    1 vote

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    0 comments  ·  Gameplay  ·  Admin →
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  5. My ranking did not progress

    I was playing on a draft event, but my ranking remained at Silver 3 all the time, even after wins, even after losses. After finishing the event I started a new one, same was going on there too.

    1 vote

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    0 comments  ·  Events  ·  Admin →
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  6. Paid twice for Mossborn Hydra Card Style in the store

    Paid twice for Mossborn Hydra Card Style in the store

    1 vote

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    0 comments  ·  Store  ·  Admin →
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  7. No Tick for Win in Ranked Match

    I won a match in ranked standard and the win initially appeared, then disappeared. Restarting the client did not bring back the win.

    1 vote

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  8. No Tick for Win in Ranked Match

    I won a match in ranked standard and the win initially appeared, then disappeared. Restarting the client did not bring back the win.

    1 vote

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    0 comments  ·  Gameplay  ·  Admin →
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  9. my game constantly turns into white boxes when i am side boarding.

    i have reinstalled and repaired the game and still get the same issue. The game doesnt go to normal post side, the glitch is sometimes the entire screen and sometimes only the cards and sometimes only the top of the screen UI

    1 vote

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    0 comments  ·  User Interface  ·  Admin →
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  10. 対戦で勝利したが、ゲームで敗北になっていた

    『ストリクスヘイヴンの秘密』プレミア・ドラフトで対戦中、私は白黒緑タッチ青の4色デッキを、対戦相手は緑青赤タッチ黒の4色デッキを使っていて、ロングゲームになったけれど何とか勝てたんだ。

    しかし、イベントページに戻ったら、私には敗北が増えていた。
    対戦後に相手の土地や墓地も確認したし、よく覚えている。私が勝ったんだ!
    何かバグが起きたと思うが、プレミア・ドラフトのGemはとても貴重なので、Gemを返却してほしい。
    今日、購入したばかりの貴重なGemなんです。

    1 vote

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  11. Card functionality Flow State

    The card flow state from the new Strixhaven set, which is an awesome card, isn’t functioning correctly. The card basically says look at the top three cards and put one in your hand unless there is an instant and a sorcery in your grave yard then put two in your hand but you only get tow select two cars if there are two cards named flow state in your graveyard currently

    1 vote

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  12. loading zone

    Hi, the ''Loading Zone'' card from Edge of Eternities is bugged. If I try to cast it for it's warp cost it won't work. Maybe this only happens if I don't have enough mana for the regular cast. Instead of allowing me to cast for warp cost, the interface freezes and the cast cannot be canceled. When the timer runs out the card vanishes and nothing happens.

    1 vote

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  13. 1 vote

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  14. Land color not working

    Quick draft: tarkir
    iOS
    Unable to draw blue lands. Only have 6 red lands and have drawn 7 reds in a match.

    1 vote

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  15. Unable to target enemy health

    When playing on Android, i an unable to target the enemy health with instants or effects even though it is glowing for me to do so.

    1 vote

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  16. MTG Arena, Lindblum Bug

    There was a bug playing MTG arena, where when I played Lindblum, it would not allow me to play the adventure, the tap land effect, or cancel, and i was locked out of playing the game

    1 vote

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  17. Timeout bar visually in wrong place when viewing opponent's hand, (shows up at bottom of screen on Android)

    When waiting on your opponent to go and the timeout bar shows up, if you view the opponent's hand (even just the back of them) the timeout bar moves to the bottom of the screen. This is observed on mobile on a Samsung Z fold 6 on the big screen. The doesnt happen if you inspect cards, only when I click to view my opponent's hand (the back of their cards).

    1 vote

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    0 comments  ·  User Interface  ·  Admin →
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  18. game in progress

    During a SOS Draft my game "froze in the middle of combat not allowing me to peform any actions, i was them removed from the game and sent back as if the game had ended. because this happened before and it counted as a loss i closed the game and opened it again to see what happens and i was sent back into the match, my opponent was still in there and luckly i had a lot of timer and was able to go back into the game after that.
    I still had to close the game and open it…

    1 vote

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  19. New Card and Token: Land That Disables Abilities On Opponent's Land But Gives It All Land Types

    Card Name: Deserted Springs
    Card Type: Land
    Card Text:
    This land enters tapped.
    When this land enters, create a Deserted token and attach it to target land an opponent controls.
    (Tap): Add 1 colorless mana.
    (1)(Tap): Add 1 mana of any color.

    Deserted token:
    Type: Enchantment Token
    Enchanted land is every basic land type and loses all other abilities.

    The purpose of this card and token would be to provide more options for fair 'land hate' (specifically against nonbasic lands) without resorting to land destruction/exile or mass land denial (like Magus of the Moon). For the land card's owner, it…

    2 votes

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  20. brotherhood's end

    brotherhood's end doesn't hit planeswalkers like it should

    1 vote

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MTG Arena Bugs & Product Suggestions

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