MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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2667 results found
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Reward count not working
The daily win reward and killing opponent creatures reward is not working.
12 votes -
Speed up animation for large amount of triggers or spell on the stack, repeat previous targeting for rest of the copy.
There is a issue with playing a storm deck where you create a large amount of trigger are on the stack, having to click the button for each of the copy of a storm card, and watch a 1 second(ish) animation for each card to trigger can take a minute or more to resolve. I wish to suggest 3 solution. 1.) add a button that appears on large stack that speed up or skip animation for the current stack until it resolve so card like brain freeze can resolve at a reasonable time that both player must opt in to…
8 votes -
Fix your matchmaking
For a company that has put so much attention into making sure in-person games are fair (what with the whole commander bracket system and whatnot) it’s insane how little effort y’all have put into the matchmaking here. It is abysmal. I mostly play brawl, and I’m consistently matched against vastly higher power decks, toxic players, etc. it is incredibly unfun to play 90% of the time. I have no clue how matchmaking currently works (ie what factors are considered) but the strength of deck people are playing clearly isn’t factored in at all.
It would also be helpful if we…
9 votes -
Marvel Jump in Stuck
I am experiencing the same issue other have mentioned. I have tried to select both packs for the jump in but as soon as I selected my second pack, I was booted back to the main menu and can no longer select any packs.
5 votes -
June constructed reward packs bugged
The 10 packs rewarded for the Rank Season Error are empty. They seem to disappear when clicked but no cards are rewarded.
6 votes -
Deck filter button
Card Filter button not working
Experiencing a weird bug where i cannot filter the cards when im deck building..happening on android
9 votes -
network error unable to join event after draft
Drafted a deck in quick draft, played one match and am now getting a network error when trying to play my second. I visited the website and it says all systems operational
PC
10 votes -
Jump in refound
My jump in event stopped early. Had 2 wins 0 losses and couldnt play further
5 votes -
sideboard
why should u be able to sidebard in bo3 just soem useless timewaste no one needs right? right?? multibillion dollar company but cant even get most crucial part of their game right well played
How to report a bug
1. Give us the steps to reproduce the bug - start a bo3- get to sideboarding - dont be able to add any cards to your deck- lose to your opponnent who brought their whole sideboard- nice !Note which platform you’re using (PC, Steam, Mac, Android, or iOS)- PC
…Enter the actual results you’re experiencing- cant add cards to my
8 votes -
Marvel Master Reward Cards not available to be used in deck building.
Platform: PC and Android
After receiving the reward cards, attempt to use them in a deck.
It appears there is an issue with the Marvel Cards received in the rewards as they show up in the collection but do not show up in deck building.
I am attaching Thor information as an example, but I have confirmed this applies to all cards received through the Master Rewards.
I have run repair on the client, and restarted the client a few times.
It appears that the cards are not listed as legitimate cards for any deck type.
6 votes -
HULK SMASH!
The card HULK SMASH! showed up with the mode selection interface, but the button to confirm the modes would not illuminate or be able to be selected.
3 votes -
Your shuffling algorithm is being abused in ranked.
Several times I've faced 250 card decks that are concerningly consistent. The exact answers they need constantly. If this was once or twice, I wouldn't say anything, but this happened to me years ago when I uninstalled because of it.
If your shuffling algorithm is solved this badly then it should really be altered so people can't just abuse it.
6 votes -
Wins do not count in any format/mode. No progress in daily quests.
Wins do not count in any format/mode. No progress in daily quests.
11 votes -
Projecting a buggy July?
Finished a match in the ranked queue. Found myself demoted to Silver and fast-forwarded to July. Image of profile attached. Windows 11.
7 votes -
Ghost monthly price boosters
I just loged in to collect my monthly booster pack prices nad got only booster pack screen where was weird booster pack with big A arena logo. After clicking on it I got nothing and those packs disapeared for good. see picture.
5 votes -
Avatar/Card sleeves not changing in game when selected
Hi,
When I select a different Avatar/Card sleeve, it is not showing as changed when playing in game. I have screen shots for reference.5 votes -
Arena
With The Hobbit set coming out are they going to make LotR Standard and legal in the other formats? Are the previous UB stuff going to be legal too? They might as well. I don't understand why they make current stuff legal but leave the previous UB stuff from the past and not standardize them.
I don't understand why they don't add all the UB physical cards to Arena. I think there should be the same cards in Arena as there are in real life.
Take a page from Konami's book from Master Duel in that regard.
I'm glad I…1 vote -
not counting spider or hero cards in achievements for marvel superheroes
had a deck with mostly spiders and heroes and got no count in the new acheivement this is ridiculous to not have checked to see if this worked before the release!! you should just give myself and others here all the achievements for doing your work debugging
6 votes -
Fantastic 4 Marvel Jump In Deck Unplayable
I should have known not to try an event with auto-generated land on the first day. You never test these things before you roll them out. That was the lamest event I ever sat through because your program can't figure out land requirements again. Let me assign them myself if your algorithm is that bad at it! If you choose the Fantastic 4 as a half deck it only gives you land appropriate for the other theme, leaving half or more of the Fantastic 4 almost impossible to play until you draw one of your two lands that can assign…
6 votes -
Claws of Bast Achievement not granting progress
I think this one may be bugged, because I have played 14 games, and earned more than 1 life in each, and the wording implies gaining 50 total life in one game should grant the achievement. As you can see in the second screenshot, Modern Marvel is giving the correct total, but Claws of Bast and Daring Operative are incorrect.
4 votes
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