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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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9957 results found

  1. 7 cards sideboard in Bo3 ranked games

    Recently I'm having this issue in Timeless Bo3 Ranked games in which I can only sideboard 7 cards. I have checked that the decks have been defined as Traditional Timeless in the deck editor tab.

    24 votes

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    5 comments  ·  Gameplay  ·  Admin →
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  2. hare apparent

    can't have more than one hare apparent in my brawl deck since the last update!

    18 votes

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  3. Death by Vanilla not triggering

    I have won three (3) different games with a deck with the only creatures in it being ability-less creatures and I still do not have Death by Vanilla.

    14 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  4. Edge of Eternities arena packs give gems for rares from Stellar sights even tho not all rare cards from stellar sights have been collected

    Edge of Eternities arena packs give gems in the random stellar sights bonus sheet slot at rare rarity, while not all rare cards from stellar sights have been collected (see screenshot: filter in collection has been set to rare from the Stellar Sights bonus sheet).

    11 votes

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  5. Cards get stuck mid gameplay

    The card of land is stuck in the air causing to block my creature cards and when creatures are summoned they stack each other and cant see well the card. Im on the tutorials still and when its time to block i cant tap on the card.

    14 votes

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    3 comments  ·  Gameplay  ·  Admin →
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  6. Invalid deck bug

    After the update today a deck I have been using for months is being flagged as invalid. No cards in the deck appear as red/invalid and when I click save it says: “this deck contains too many copies of a card.” I have 9 nazgul in the deck as it states on the card you may have 9 copies in a deck, and Ive played hundreds of games with this deck. Can you please give me some support? I enjoy using this deck and dont want to stop playing the app because of a bug. Im seeing this on my…

    17 votes

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  7. 25 Dominaria Cards Not Counting for Yargle Day's A Frog of Culture Achievement

    I made a Pioneer Deck with exactly 25 nonland Dominaria cards. I played Unranked, lost to combat damage after at least 5 turns and got no credit. I'm trying not to craft more than I have to for what amounts to losing games. Last game in log is the one in question. I recounted the deck, it's 25 cards.

    14 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  8. Invalid Decks & Sideboards

    Decks that were previously valid a few hours ago are now invalid with red mark showing " 0 invalid cards" if I go into edit the deck (which is fine) it was say sideboard can't have more than 15 cards even though it's 15 or less. I'm on GeforceNow

    16 votes

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  9. Cannot go back in deck builder

    In deck builder, when selecting the deck image which takes you to deck details, avatar and sleeve for the deck, you are unable to go back to the card editing, the back button is glitched and it will open the deck name instead

    7 votes

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  10. Timing of event closure not displaying

    Prior to the last month, Arena would provide warnings when limited time events would expire. Seeing no such warnings, I enrolled in a Final Fantasy premier draft today (10/7/25) thinking there was still significant time left in the event. However, the event closed before I could even create a deck out of my drafted cards. The only consolation I got was 50 gems and a pack which does not seem adequate.

    I would like to be refunded for the draft and the bug that prevented the ending of events from being displayed to be fixed.

    Thank you

    11 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  11. Into the Flodmaw/Shelterd by Ghosts and Yera and Oski, Weaver and Guide

    First, i played Yera and Oski, Weaver and Guide.
    In my opponent's turn, he played a Sheltered by Ghost on a Hired claw.
    In my next turn, i played Into the flowmaw on the Hired claw.
    Instead of getting back my Oski, Weaver and Guide, seeing his hand and choosing a card type, i got the situation in the attached Screenshot. I coult not choose any Card Type, see my opponents hand or submit anything. I got a Surveil tool tip?

    It is on PC
    I should be able to choose a non-creature Type and also submit my choice.

    9 votes

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    3 comments  ·  Gameplay  ·  Admin →
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  12. June Qualifier play-in is wrong format

    the june qualifier play-in is set to Pioneer. It should be historic

    18 votes

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    4 comments  ·  Events  ·  Admin →
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  13. Jumbo Cactuar damage can't assign

    Platform:PC

    ・How the bug occurs
    1. Jumbo Cactuar attacks.
    2. 2 opponent's creatures block
    3. 10001 points must be allocated on the damage step
    4. Time runs out and I lose the game.

    ・Actual results my experiencing
    I lost the game and ended up with 3 losses in the “Premier Draft Magic: The Gathering®-FINAL FANTASY” event that I was participating in.
    I received less rewards than I should have due to a bug.

    19 votes

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    4 comments  ·  Gameplay  ·  Admin →
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  14. Tutorial

    I’m playing on my iPad and I also cannot pass the tutorial on level IV due to the fact that I have to try and block three monsters but it will not let me click and block

    15 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  15. Arena Anthology 2 Missing Cards

    When I purchased Arena Anthology 2, I got far less cards in the unlock animation than I thought. I also got x4 40 Gems due too already having x4 copies of a Mythic card? That makes no sense as the Anthology cards are unique right? Anyway I went to check and I am indeed missing most of the set.

    Missing:

    Thought Scour
    Control Magic
    D*amn (i guess this is censored???)
    Barrowgoyf
    Flame Slash
    Pyrite Spellbomb
    Empty the Warrens
    Fiery Confluence
    Pyrogoyf
    Ignoble Heirarch
    Rofellos, Llanowar Emissary
    Eternal Witness
    Life//Death
    Grist, the Hunger Tide
    Wrenn and Six
    Currency Converter
    Triplicate Titan

    14 votes

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    1 comment  ·  Store  ·  Admin →
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  16. Golden Pack issue

    I know you have some kind of issues going on with Golden Packs since the "Avatar: The Last Airbender" set came out. However, I just opened a Golden Pack and received gems for some rare card I already had 4 copies of. I thought the entire idea of Golden Packs was that I would be receiving rares / mythic rares that I did NOT have 4 copies of. What happened?

    5 votes

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  17. Didn't receive Fleem rewards

    I didn't receive the Fleem avatar and the other rewards, despite me having fulfilled the requirements (i.e. mastery packs, packs, etc.)

    11 votes

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    0 comments  ·  Events  ·  Admin →
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  18. Midweek Magic Bot Draft Deck Validation error Bug

    I cannot build my drafted deck - I get “Deck validation failed” message for some reason.

    14 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  19. "What an adventure!" Bug

    that weird light thing keeps popping up every time I hit home, it tells me “What an adventure!” You're well on your way to being a great plainswalker" “You've got a quest! If you complete it, you'll get a reward.” “click here to play a game.”

    if you click on it then it opens up the web client and direct you to https://www.boxlunch.com/pop-culture/shop-by-license/avatar-the-last-airbender/?cm_mmc=WEB-_-EXT-_-PRS-_-MAGIC

    Is this a scam and why is it showing up after every single time I arrive at the menu? ie: every time after a game

    5 votes

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    2 comments  ·  Gameplay  ·  Admin →
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  20. Toph, the First Metalbender Ability Issue

    When Toph has no abilities while enchanted by "Eaten By Piranhas", artifacts are still treated as lands.

    In below screenshots, Toph is enchanted, lost all abilities, yet all artifacts are still treated as Islands due to Harbinger of the Seas.

    4 votes

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    4 comments  ·  Gameplay  ·  Admin →
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