MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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4180 results found
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invalid deck
I'm getting an "Invalid Deck/This deck contains the following issues: Deck contains cards not in your collection" error. I've used this deck as recently as yesterday and I haven't changed anything. Please help.
1 vote -
Why are commander ban cards in brawl
Why are commander banned cards in brawl on arena. Paradox engine, levold and primeval titan was banned because they’re to oppressive. So what makes these banned cards not oppressive in brawl? If anything they’re more because there is less people to deal with the problem. Also, are y’all ever going to come out with a brawl where we don’t have to play against these magic rules breaking arena only cards? Most of the arena only cards break fundamental mtg rules on several notes. A lot of us hate playing against these rule breakers.
2 votes -
Bug / Wildcards lost
"Yesterday, I used wildcards to craft 3 copies of Kona, Rescue Beastie for a new deck and played several matches with it. Today, the game is telling me that the deck is incomplete.
Upon checking my collection, the 3 copies of Kona are missing, even though my wildcard count has decreased accordingly. Could you please check my account logs and restore the missing cards or the spent wildcards? Thank you!"
2 votes -
deck builder - Bugged decklist checking
I have my client open and I noticed at the bottom of my selection of decks that on of my decks I have used in the past suddenly says I am missing a card and it is no longer in my collection. I go into the decklist to find the card but it still shows 100/100 for the quantity. No recent ban changes that I can see have affected this list. See attached
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2 votes -
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Fix your **** tutorial avatar!
The wisp loads every game I play, it makes a twinkling sound, and that **** twinkling sound follows THE WHOLE TIME THE GAME IS RUNNING. Fix this! Why is your game so terrible!
2 votes -
Card from pack not in card inventory
I opened a pack that gave me a card called "Raph's Jitte" with the subtitle of "Umezawa's Jitte." I cannot see it in my card list at all, no matter what filter settings I define. This card appears to be banned in all formats that are available online in Arena - but there should be a way to view it in the card list. I'm not sure if this is a bug or if it is intentional. Also, any card that is banned to the point that it is unplayable and unviewable should not be offered in the packs on…
1 vote -
not receiveing mastery pass rewards above level 60 in TMNT mastery pass
Not receiving cards rewards above level 60th of the TMNT mastery pass.
1 vote -
Tokens not generating
Max Tokens reached, no new tokens being generated.
Was playing a Simulacrum Synthesizer deck against a discard deck with no wincon. Opponent cleared my deck of useful cards, but left some wincons for me. However, after repeatedly copying Worldwalker Helm and generating map tokens, the game seemed to max out the number of tokens at around 230 tokens.
This is probably to prevent the game from crashing.
However, multiple times when I got my wincon and had opportunities to create artifact creature tokens or copies of Perilous Snare, etc. the tokens would not generate. Frustrating because I actually would have…
1 vote -
Commander discarded to graveyard with no prompt to send to command zone
- Have a number of cards in hand at end of turn above your hand limit with your commander as one of the rightmost cards in hand. Run out of time in your turn. The game forcibly sends your commander to graveyard instead of presenting option to send it to command zone.
- PC
- Commander ends up in graveyard.
- Option to send commander to graveyard or command zone (even if the option times out quickly).
- It's particularly relevant to Acererak the Archlich. He repeatedly draws cards, returns himself to hand, and is likely to run out of turn time in normal play.…
1 vote -
Etali, Primal Conqueror visual glitch
Etali, Primal Conqueror's transform ability is showing as double the cost (18 colorless, one green, one green or 2 life). It still allows you to cast it for the correct cost, so it seems to only be a visual glitch.
1 vote -
Match ended sundely and gave a loose
I was playing a match and it sudendly ended and I got a loose.. I was winning that match, that happened in a draft
1 vote -
STARTERSTYLES code not working
When i put the code in it says its redeemed already but i dont have the plain black traditional MTG sleeve as a sleeve option in my profile.
2 votes -
kavaero (Superior Spiderman) - not exiling copied card
Played a few games against the sultai reanimator, and each time the Kavaero, Mind-Bitten would copy a creature in a graveyard it would not exile the card it copied.
This is a bug as the card says if you copy it, you exile it.
You can see in my screenshot(s) there is nothing in their exile, and they have two copies of bringer of the last gift on the field instead of just one.1 vote -
1 vote
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Bug related to copying Hidetsugu and Kairi
When creating a copy of Hidetsugu and Kairi, the original or the copy must go to graveyard by the Legendary Rule. Since this happens before the first priority after H&K entering battlefield, two triggered abilities (entering and dying) must be placed on the stack at the same time and in an arbitrary order.
In MtGA, this order is determined so that entering ability must be resolved at first (even though I activated Full Control mode.) This seems to be a bug.
In the attached file, the last turn contains this matter. Please check it.1 vote -
Abundant countryside
Abundant countryside is not an available card.
1 vote -
halvar
Halvar, God of Battle does not trigger in MTG Arena and this needs to be fixed. The Arena client will skip combat phases when he is on the board and the ability will fail to trigger on every combat.
2 votes -
サカの俳句
ミッドウィーク（全知）で相手の呪文に対し、「サカの俳句」が使えない。
2 votes -
draft bug
Dear Support,
in a Premier Draft i encountered a Bug, which derailed the draft completly.Durning the Edn of Pack one i tried to pick a Formidable Speaker. I saw that thecoloring when you select a card didnt appear correctly. Then after some fast clicks after another an error mesage appeared, which i clicked away as i still was panic clicking. Then I got the Window "Wating for the Server..." Nothing happened. When force quit the programm and logged in again... the draft was already in its last picks. Including the Message it took all bout 30 Minutes and the…
1 vote -
Wrong orb displayed when obtaining a new one
I received an orb reward as part of the mastery track, but it displayed what looked to be a Secrets of Strixhaven ink-styled orb instead of the TMNT style orb. This is purely visual, I can still redeem the orb as normal, but it's still weird.
1 vote
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