MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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4067 results found
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Cannot go back in deck builder
In deck builder, when selecting the deck image which takes you to deck details, avatar and sleeve for the deck, you are unable to go back to the card editing, the back button is glitched and it will open the deck name instead
13 votes -
not getting daily quest
I have been playing for two weeks now and have not got a single daily quest so far. The timer expires and nothing happens. Wotc support havent done anything about my ticket regarding this matter, btw.
6 votes -
Games don't start
I can't get any game to start on Android. When finding an opponent, I enter the game, but the game does not start. I end up with the attached screen. Games against sparky seem to work. I get stuck into this screen. I can't get out of this. I can't resign from it. I have to exit the game and restart the whole app.
11 votes -
Systems are not "operational"
For a company that gets as much income as yours it is shocking that you cant even get your status page to properly reflect the games status - matchmaking is down. And it is a repeated "suggestion" here that the status page shows nothing of any worth.
9 votes -
Arena Gameplay not functional
The game will not allow you to play a match, concede, mulligan, or sometimes even draw your starting hand. The only way out of Arena is to tab out or alt-F4 to close the client completely. This is happening across multiple devices on the same network.
10 votes -
vs Historic and standard vs battles won't work. you get to the battle, mulligan, then it just sits there forever
vs Historic and standard vs battles won't work. you get to the battle, mulligan, then it just sits there forever
10 votes -
Can’t enter battles
I click to enter a battle and nothing happens. The timer keeps running up, it says waiting for opponent, the screen never changes It will let me cancel out of it. This has been happening since 330 pm est. I’ve checked for app updates and restarted both the app and my iPad.
10 votes -
lasting tarfire
Yesterday, when i was playing a bo3 ecl draft. I found that the card "Lasting Tarfire" produce a bug.
The card text decribes that "at the beginning of EACH end step, if you put a counter on a creature this turn, this enchantment deals 2 damage to each oppoent." But. When i use Gristle Glutton to blight my creature, expecting to trigger the enchantment"s ability, to my great disappointment, the ability failed to trigger.
I got no idea at that time. and now after checking for several times, i make sure that it must be a bug, which makes me…9 votes -
Auto-Stops do not account for Don & Raph Hard science's mana reduction.
I was unable to stop after attacking with Don and Raph's Hard science even though I had an instant I could cast with it's cost resduction ability.
6 votes -
Sparky Not Going Away
There are already countless reports about this… Sparky appears every time I open the home screen, “What an adventure, you’ve got a quest” and so on. I’ve completed the tutorials. I’ve completed quests. This is seriously frustrating.
7 votes -
Android Mobile Client Freezing
Since the TMNT update on my Android mobile client, the game has become very unstable. It freezes mid game, typically every 2-4 games, leading to me being unable to take any game actions, and eventually timing out. The only fix is a full client restart. If I manage to get back in to the game in time to keep playing, the loading screen text will be nonsensical, and the background board in game will be a messed up checkered pattern. In this current state, the game on mobile is essentially unplayable. I have attached some screenshots showing the various stages…
7 votes -
Game freezes on iPad after latest update
After latest game update on newest iPad and iOS - game randomly freezes making you think the opponent is stalling but it’s actually me that has stalled and only able to regain gameplay after restarting several times during a game. Unplayable on iPad after this last update 2026.57.0.4042.1241037. Works fine on windows pc… but I play on my iPad
7 votes -
Game Freezes
Whenever a Token Creature dies; the game freezes. Every single time this happens. MAJOR BUG FLAW!
7 votes -
Invalid sideboard
Almost all of my decks are now invalid and unplayable because of an invalid sideboard error. No banned cards, or more than 15 cards in the sideboard. I can't even edit and save them because of the continuous sideboard error message.
26 votes -
Timeouts occur when they shouldn't (Android)
Ever since the TMNT update released I keep experiencing a bug where my timer ticks down while I'm unable to respond to a trigger that is on the stack that I can't interact with. I have to close the app and rejoin which results in losing matches either because I run out of timeouts or actions are chosen for me/skips to my turn have occurred.
5 votes -
game freezes randomly, was on token sacrafice but now its a plethora of game actions that freeze
use to freeze on token sac, now its just any random sac. I've literally made a mono green deck with no token generation to try and play a game and its still persisting.
6 votes -
Game Freezing when Tokens Removed
On the android system any effect that removes tokens from play, including sacrifice, death, and exile, cause the game display to freeze up.
7 votes -
Mastery Pass gaave wrong Packs
Level 4 of the Mastery Pass gave EoE packs instead of Lorwyn packs
9 votes -
EOE packs instead of ECL packs from pass reward
Level 4 in the premium mastery pass says it comes with three ECL packs, but instead I received three EOE packs.
8 votes -
Incorrect mastery pass rewards
Received wrong packs from mastery pass level 4, got 3 EoE pack instead of lorwyn ones.
8 votes
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