MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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4065 results found
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My companions page is empty
When I go to the "Select Companion" section while building a deck the page is empty. I can see me companions on my profile tab and can change the one used by default.
9 votes -
Golden Pack issue
I know you have some kind of issues going on with Golden Packs since the "Avatar: The Last Airbender" set came out. However, I just opened a Golden Pack and received gems for some rare card I already had 4 copies of. I thought the entire idea of Golden Packs was that I would be receiving rares / mythic rares that I did NOT have 4 copies of. What happened?
8 votes -
auto passed my turn with lions eye diamond
playing in the new power cube i was playing storm. i cast a lions eye diamond with an echo of eons in hand. before i could sacrifice my l.e.d the game auto passed my turn before i could do anything. next turn my echo of eons gets exiled from my hand...
11 votes -
Midweek Magic: Jump In!
My deck in this event, Rebelling Bounty Hunter, has 13 non-land cards. Yes, I have 27 lands in a 40-card deck. After 10+ attempts, it has proven futile to try to win a game with this deck. In most games, I only draw 2-4 playables and always have land in my hand. I truly don't understand why a deck with the highest cost card being 5 mana has so many lands. This will be the first midweek magic I am unable to complete since they started.
12 votes -
cannot start a match
match making stalls in various stages sometimes abandoning the match after some time other times stays stuck without the opportunity to keep or mulligan
9 votes -
game won't continue or end
The game get's stuck in the loading screen and when it does load into a match, it gets stuck in the mulligan phase as if the opponent isn't there and will run the timer, but not end the game. when I try to concede to go back to the home screen it does not end the game.
10 votes -
Service down
no gameplay possible
10 votes -
Games Start Without Options, End Up Timing Out
When trying to play a game of standard on iPad, I get matched with an opponent and sometimes get to select my hand, but then don’t receive any further prompts. After some time, the timeout clock shows up and eventually runs out, but I still never get to act. Once the timer runs out, there isn’t any further visual indicator, and the game does not end.
I’ve tried starting a few games today and haven’t been able to get to the point of being able to play cards yet.10 votes -
Match not loading
4th game in a row where the game has failed to move ahead past either the loading screen, first turn player, or opening hand.
9 votes -
Can’t Play the Game at all
Whenever I try to play any type of mtg game like historic I find an opponent but when I enter the match I’m stuck with no cards and I can’t do anything they don’t have cards either but my time runs out but the line disappears also I can’t even concede it won’t let me I’m on IOS I don’t know how to fix this and also some times if I get cards I can’t play them and my time runs out but never actually kills me
10 votes -
Server unresponsive, game is hanging on most actions.
Steps to reproduce:
Launch MTG Arena and log in
Enter any match (tested with multiple new matches)
Attempt any game actionPlatform: PC
Actual results: Game actions hang or respond with significant delay. Client UI remains responsive but server acknowledgment of actions is slow or times out. Issue persists across multiple matches and client restarts.
Expected results: Game actions should process immediately with normal server response times.
Additional context: Status page (magicthegatheringarena.statuspage.io) shows all systems operational during the issue, suggesting either a localized routing problem or an issue not (yet) captured by their monitoring.10 votes -
i try to search for Energy card like Aether Herder or Aethersquall Ancient i try typing in the following E or EE and Energy or Energy counte
i try to search for Energy cards like Aether Herder or Aethersquall Ancient i try typing in the following E or EE and Energy or Energy counter it don't work can you fix it
2 votes -
Paypal Loop
I've been trying to buy the Final Fantasy bundle, but your checkout isn't working. When I try to login into Paypal, it keeps starting me over. I've input the phone code correctly numerous times, I've tried logging in with password. It always ends with the prompt to put in my email or phone number again. Please fix this, or do you not like money?
24 votes -
Back button in Deck Info screen (premier draft) is non-functional
When in the Deck Info screen within premier draft deck building , there’s a glitch where the back button does not go back to the Deck Builder screen. I’m on iPhone iOS 18.6.2. This happens consistently to me since the Avatar release. The only way to get out of the Deck Info screens is to exit the draft and restart the “Build Deck”.
11 votes -
Bloom Tender
I noticed that according to the Set Color for rarity that Bloom Tender is a Mythic Rarity when attempting to craft it with wildcards it comes up requiring only Rare Wildcards.
6 votes -
astelli reclaimer
MTG Arena Astelli Reclaimer's abilities are not working. it says when the card "ENTERS" the ability should trigger. I've warped , summoned and summoned from exile. Nothing happened.
18 votes -
Pleas make Sparky go away!
Please make Sparky go away!
8 votes -
Donnie's Bo Disappeared
Donnie's Bo showed up in a pack I opened on the Arena but is no where to be found in my collection. Nor does it show up if I search for it in "Not Collected"
1 vote -
Companions not showing
My companions are not showing, it will only let me use my default companion
8 votes -
Lorwyn Eclipsed Mastery Pass level 4 giving wrong reward
Lorwyn Eclipsed Mastery Pass level 4 gave 3 packs of EOE instead of Lorwyn Eclipsed. The EOE packs are still in my inventory, please remove these and issue the correct 3 Lorain Eclipsed packs
8 votes
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