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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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2982 results found

  1. Freezing when playing enchantments with a choice

    The game hasn’t worked right since the Hobbit release. But, the biggest issue is when you play an enchantment with a choice like Windcrag Siege and get to select like Mardu or Jeskai… it freezes. Everytime. I’ve tried several things and it keeps happening. Your timer runs down and the game automatically selects one of the choices but not the one you want, causing losses and delayed games.

    7 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  2. Can't sideboard

    In some Bo3 Historic games, in sideboarding, I cannot add cards to my deck, but could still remove them. This makes it impossible to sideboard, and if I do click a card to remove from deck, I also can't submit since my deck is under 60 cards.

    When this happened in my last match, I tried exiting and rejoining hoping that restarting the client would fix the issue, but when that happens it auto submits your sideboard, so I had to play the next game without having sideboarded. Restarting between matches has fixed the issue in the past (Temporarily).

    However,…

    6 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  3. day 2 of update not updating.

    day 2 tuesday the 11th and yesterday monday the 10th... Mtg arena hasnt allowed me to fully download the update as it froze at 500 megabytes and continues the error updating data please check connection. i have checked the connections. i checked to see if anything could cause issues... none. i even started fresh with a clean reinstall. still gets stuck at 500 megabyte download and the same error updating data statement every 30-40 megabytes that doesnt even move the download a single bit. this is frustrating as i waant to enjoy mtg arena. its one of my only ways…

    7 votes

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  4. Pick two draft the Hobbit Missed Draft Pick

    In my Hobbit Pick 2 draft event on pack one pick four my draft pick was cancelled, I selected two cards and before the timer ran out the pack vanished and the cards were not put into my pool. At the end of the draft I have fewer cards than i should have

    7 votes

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    0 comments  ·  Events  ·  Admin →
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  5. Broken card

    Hollowmurk Siege

    When the card goes into play it does not let you pick Sultai or Abzan it just gets stuck at the choosing screen. You can click on either or but nothing happens. This has happend twice to me since the last update. You end up losing the match because you can not do anything or end up having to concede.

    Playing on PC

    7 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  6. Modal spell not working iOS

    I cast Windcrag Siege, no matter how much i clicked the mode i wanted the game wouldn't react, it timed me out and decided for me. i couldn't even cancel the spell.

    7 votes

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  7. matchmaking

    Please fix Matchmaking. I'd like to not face the same black discard deck 6 times in a row, then one off, and then another 6 times in a row. There are other decks out there to play against. I'm tired of trying to play test and run different level decks only to run into the same meta deck every single match. This isn't that hard if you put a single iota of effort into it. Obviously there isn't a single person on the team that actually plays the game you manage.

    6 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  8. Network error in premier draft

    A network error occurred during a Premier Draft during card selection. After the error cleared, all subsequent cards were automatically selected, and the game froze at the end of the deck selection without sending me to the deck editing screen.

    6 votes

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    1 comment  ·  Events  ·  Admin →
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  9. Reasons I uninstalled and quit playing (again)

    Actual suggestions at the bottom for the TL;DR crowd but this needs more context.

    This game is only engaging through fear of missing out... checking in daily to see what deals are on the store and to complete daily objectives that payout pennies worth of game currency and rewards. Everything is with the hope of a change of a better reward. The daily objectives only reward you for completing generic game actions (playing lands or casting spells of particular colors) or killing your opponent's creatures. The latter really doesn't belong on the list. There aren't any blue-specific action like counter…

    4 votes

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  10. Exile cards don't count towards Journey to Nowhere

    It is unclear which cards count towards journey to nowhere.

    The following do not seem to count, my progress is incrementing by 1 or 2 exiles now and then, but I am not sure which cards trigger it, I can only be sure that these don't when the counter does not move.
    - Any card with "if it dies, exile instead" (pinecone strike, gnashing of teeth, scorching dragonfire, etc)
    - graveyard exiles? (Not sure if location is the issue, but soul shackled zombie also does not count)

    I think the achievement may want only direct exiles from the battlefield, but…

    1 vote

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    4 comments  ·  Gameplay  ·  Admin →
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  11. Structural Imbalance of the Poison Mechanic and the Need for Standard-Legal Countermeasures

    1. THE CORE PROBLEM: THE 50% WIN-CONDITION DISCOUNT The current state of the Standard format highlights a critical architectural flaw regarding poison mechanics. By design, Magic: The Gathering balances aggressive and midrange strategies around a universal 20-point life total. Poison fundamentally shifts this threshold by introducing an alternate 10-counter win condition. This gives low-to-the-ground, hyper-efficient toxic decks a permanent 50% discount on victory. Traditional interactive decks are forced to manage complex combat phases, resources, and life totals. Meanwhile, poison players completely ignore these traditional mechanics. They treat the opponent’s life total as if it does not exist.
    2. OPPRESSIVE FRONT-LINE PROTECTION MECHANICS…
    2 votes

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  12. MTG arena exists full screen between every mode.

    This can not be a new issue.
    But I have to open another thread, because it seems like you are doing nothing about it.

    Every time I enter a game, exits a game, starts the program.
    The application exit fullscreen mode.
    This is ONLY an issue when running on UW for me.

    This must be an easy fix? So please, let's push a fix for the next update.

    5 votes

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  13. Survey link to dead end.

    In game mail with link to survey to provide feedback on Arena. Attached are snips of the in game mail, and the dead end of the link provided. Do you really want my feedback?

    4 votes

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  14. juego trucado

    no puede ser que los oponentes no pierdan un drop de tierra cada turno mientras yo soy incapaz a no ser que sea manaflood, me parece una falta de respeto al jugador

    2 votes

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    3 comments  ·  Gameplay  ·  Admin →
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  15. Fix your **** shuffler.

    Just fix it. Nobody likes it. I spend several hundred dollars a month with Wizards and I'm getting sick of it.

    6 votes

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  16. Your Rewards Are Vom Inducing

    First, lets earn higher rewards for duplicates. Second lets have duplicate protection in more places. I dont play your events cause they feel gross and predatory. Just imagine telling the public your game is suitable or 13+ but you have gambling written all over it.

    I'm not alone here.

    Japan outlaws 'unjustifiable premiums and misleading representation'; specifically to target loot boxes.

    China requires bad luck prevention mechanics (cap the max number of lootboxes till you get the reward you want). Also requiring the drop rate for each item (it is not enough to say mythics have a certain drop rate…

    4 votes

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    1 comment  ·  Events  ·  Admin →
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  17. Are you fucccking kidding me?!

    I searched for one land, and then I proceeded to draw lands after that. Fix your ******** awful game

    4 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  18. Error on startup after 26/8 update

    When starting the game after the newest update I get an error with some content like this:

    "MTG arena setthreaddescription UnityPlayer.dll" Windows 8.1

    What can I do to fix it?

    3 votes

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  19. timer going down during opponent’s long combos (mainly chitterfang)

    In the past 2 months on a handful of occasions, I have run into an issue where my timer is running down aggressively during an opponent’s turn when they are running a long combo, including running down when I don’t even have a “resolve” prompt available yet. this is absolutely not an issue of me waiting too long to click resolve. It happened to me today playing against a Chitterfang, Squirrel General deck , which is the most common commander I’ve run into this issue with. The opposing player should not be punished with an aggressive timer during this situation

    5 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  20. Bug

    I have a Companion Brawl deck in which I use Nashi, Illusion Gadgeteer with Gyruda, Doom of Depths as the companion. Despite meeting all of Gyruda’s even converted mana cost requirements, to include my dual modality cards such as Emeritus of Woe and Marang River Regent; the game refuses to acknowledge Gyruda is there and will not allow me to utilize him or even populate him in game. I have run the repair and rebuilt the deck over 5 times and it continues to do this. Please fix. Also, using Arena on IOS.

    8 votes

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    0 comments  ·  Gameplay  ·  Admin →
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MTG Arena Bugs & Product Suggestions

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