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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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9363 results found

  1. Bitter Triumph

    The card Bitter Triumph seems to work in ARENA different as in the past. It says pay 3 life or discard 1 card. The first works but it is not possible to discard.

    2 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  2. Pain for All bugged

    Pain for All bugged

    Steps to reproduce: After "Pain for All" enters the battlefield attached to a creature and the ETB trigger goes on the stack, remove the creature from the battlefield in any way (exile, destroy, bounce).

    Platform: Steam, MTG Arena

    Actual result experienced: If the creature is removed after the trigger goes on the stack, the trigger will deal no damage.

    Expected result: The trigger should still deal damage based on last known information of the creature's power.

    Additional context: Tested in "Pioneer Storm Herald combo", where the old combo was Storm Herald + Colossification + Burning Anger.…

    3 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  3. Fleeting Effigy fails to return to hand

    Arena on IOS mobile app. Fleeting effigy comes in untapped, but does not return to hand at end of turn. It stops being a game object and cannot be targeted (e.g. by a bounce effect). My opponent experienced the same bug.

    3 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  4. 93 votes

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  5. terrible games, any hope for future?

    Having just come back from a break, I find the game has gotten much worse. You guys are pushing the game into mono color speed decks , games are usually over in 3-4 turns. This is a mistake, during the mirage block wizards did the same thing and realized that it almost killed the game because players started losing intrest and were leaving the game. I love the game and would hate to see it go down the same way. Get some people that actually know the game on your staff and focus on the product not just the bottom…

    3 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  6. Proft's Eidetic Memory not proccing

    I playe eidetic memory and the turn i played it i got my procc.

    After that I used stock up and other draws before the combat phase and never again got any procs of +1/1 tokens to be placed on my creatures. cost me the game. Am i missunderstanding the card? I attached the log. It neither generated tokens for token creatures nor real creatures?!

    1 vote

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    3 comments  ·  Gameplay  ·  Admin →
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  7. Game concedes on Pact of Negation with no trigger response

    The game immediately concedes without the ability to respond to the Pact of Negation trigger. I had Dark Ritual and Goblin Charbelcher on the field to activate on my upkeep and win in response to the Pact of Negation trigger. However, the game immediately concedes without allowing me a chance to respond. This was also during ranked play. Please address triggers for Pact.

    2 votes

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    2 comments  ·  Gameplay  ·  Admin →
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  8. wrong description

    Actually I hoped I can Play a normal 8 Player Draft with your new Format Spiderman (Through the Omenpaths). And I found it. If you go to "Traditional Draft" it says you play with other 7 players and you pick just one Card.
    SO I bought the draft and started the game. ANd I was so shocked to see that this is also a 4 Player Pick two draft I dont like to play. So I am a bit ****** about this. I would like to play that format. Or not to play Spiderman. And wait for Avatar.

    Best regards,…

    2 votes

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  9. サイドボード デッキトップ

    サイドボードにカードを入れた状態で旅するチョコボなどのデッキトップからカードを唱えられるものを使おうとしても、トップが光るだけで、押しても唱えられない。Androidです

    2 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  10. Gyruda mills 4 face-downed cards include Progenitus and crash Game Client

    When Gyruda ability mills cards include Progenitus, milled cards move to graveyard face-down and Progenitus becomes revealed. then, I become can't do anything except concede until time-up, and tens of seconds later, Game Client becomes crashed. then, I reboot Game Client and return to game, curiously enough Progenitus is in battlefield. I think, Gyruda can't find Progenitus because Progenitus return to library (Hidden Zone) instead of moving to graveyard.

    2 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  11. Stuck in Tutorial - can't leave without playing it

    The UI keeps telling me that that all Tutorials are new.
    So I clicked the first one, if I ever played them, it has been years, so I thought I might check as I saw that here supposedly are unlocks I wasn't sure I got.

    So I finished the tutorial, but didn't get an unlock screen. I assumed I already had them, but wanted to check the tutorial section again to see if the unlock path now looks different. But this started the tutorial again at Chapter 1.

    All fine and well, but there is no way to leave the…

    2 votes

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  12. autotaper for waterbend lose me the game in the last turn after 1 hour playin

    My life total was six, oponnent has seven in the air, but activating waterbend for drawing a card with Katara, and using my two healers to gain 2 lifes, I had survided and win in the backswing. Thats unfair. I was doind that several turns and autotaper did it right, but in the decisive turn, and the decisive live it decided to not doing it this time and make lose the game. Very frustrating.

    1 vote

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    0 comments  ·  Gameplay  ·  Admin →
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  13. Invisible creatures

    I was playing against an online opponent when they played an pinnacle storage. However the card that was displayed was wan shi tong. I was not able to interact with it and it didn’t show up on the board. The opponent was able to attack with the artifact token as if it was that minion and eventually killed me without me being able to do anything.

    1 vote

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    0 comments  ·  Gameplay  ·  Admin →
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  14. Griselbrand

    Griselbrand is banned in commander and broke all other formats including legacy, yet Griselbrand is legal in Brawl. Griselbrand is pay 7 life to draw 7 cards and Griselbrand is 7/7 with lifelink , so he's net positive to play... he's insanely strong, hence the ban in commander. Why is he allowed in Brawl??

    If you can get Griselbrand into your graveyard, it's possible to reanimate him in turn two.

    1 vote

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    0 comments  ·  Gameplay  ·  Admin →
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  15. Universes Beyond

    When will a constructed format excluding universes beyond become available? Surely you guys don't expect us to play this *********??

    1 vote

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  16. Phoenix Fleet Airship

    I had 8 Pheonix Fleet Airships out and I could not crew Phoenix Fleet Airship with another Phoenix Fleet Airship to prevent them from turning into non-creatures when 1 was destroyed.

    1 vote

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    0 comments  ·  Gameplay  ·  Admin →
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  17. rofellos, Llanowar Emissary

    Historic Brawl: If the intent behind banning cards like Ancient Tomb was to remove higher power mana ramp than why is a very powerful mana ramp creature allowed to be in the command zone. Without any removal in your opening hand Rafellos will tap for 3 mana on turn three, giving the Rafellos player access to 6 mana on turn three, Every Game! he should be allowed in the 99 but should not be allowed in the command zone.

    1 vote

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    0 comments  ·  Gameplay  ·  Admin →
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  18. Game keeps kicking me out back to the lobby

    This game is UNPLAYABLE. It keeps kicking me back to the lobby mid game. This happens SEVERAL times in one game.

    The last one I played it kicked me out 7 times. Then when I come back in, the controls are broken in some way. For example, I couldn't click individual cards to attack, I had to go all or nothing. Then, it started kicking me as soon as I re-entered to the point that when I re-enter I was stuck in the waiting room forever. After TWO MINUTES passed, I closed and restarted the game, but my opponent had…

    1 vote

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    0 comments  ·  Gameplay  ·  Admin →
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  19. gems

    On Macbook Air and would like to purchase gems to participate in the collector booster Avatar sealed event. I've looked at a number of fixes including uninstalling and reinstalling. Nothing is working. Help!

    1 vote

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    0 comments  ·  Store  ·  Admin →
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  20. Ever since Avatar install game crashes all the time

    The game crashes on my Android phone ALL THE TIME ever since the Avatar installation.

    Sometimes I can get 1-2 hands in without a crash, but I think it may be related to card mechanics in my/opponent's deck.

    It crashes during gameplay and if I try to reload to rejoin the match, the app crashes immediately again.

    It crashes when opening packs of cards or lookong at My Collection

    This has made the game totally unplayable and makes me look like a bad sport /roping my opponents

    1 vote

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    0 comments  ·  User Interface  ·  Admin →
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