MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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4218 results found
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Omenpath journy is bugged with zealous-conscripts
I took control of my opponents Omenpath journy, at the end of turn it triggered, but instead of letting me put one of the lands into play it let my opponent put a land into play (on my end step!)
3 votes -
Roping cooldown/timeout
After a player times out (due to roping), the client automatically puts the player in "timeout." Meaning they are unable to access any portion of the client for 10 minutes. If it's done again, the timeout is 30 minutes, 3rd time for 60 minutes. 4th time is 24 hours. On the 5th infraction it should flag the players account for review, where it can be determined what the next steps should be.
9 votes -
Couldn’t target a triggered ability when there was multiple triggers on the stack
My opponent was about to kill my creature with a damage removal spell. My opponent had two ledge shredder and a cori steel cutter and this was his second spell. I wanted to target one of the ledger shredders so I could block one to not have my Kaito planeswalker die to combat. There was an animation of ledger shredders and 6 on the stack and I couldn’t target the trigger to counter.
It actually cost me the match and I have gone down 2 bars of a tier. I couldn’t screenshot because of frustration and this is my first…
1 vote -
Reward Track Bug
I received the bonus EXP from the winter event, but did not receive the Lv 46 pack I should have with it.
1 vote -
Bug
On mobile and, once in while if I have disruptive connection, I reconnect only to be logged out and when I log back in.
Then
I must install the additional 800MB package again.1 vote -
Date format not respecting device settings
The iOS app displays dates (for example in the Inbox) is US format (mm/dd/yyyy). My device is not setup as US and uses dd/mm/yyyy. This app doesn’t respect that setting. Please fix it such that things like this use the device settings rather than just assume everyone wants US formats 🙂
1 vote -
Endless loop cards breaking game.
When the cards in the picture are used together it creates and endless loop that just keeps going until you lose the game. There is no way to fight with this if you can't get rid of the card(s).
3 votes -
Tiered Spell Restoration Magic Freezes Client
Restoration Magic (tiered spell) freezes the game and doesn't allow selection and forces timeout on Android OS.
4 votes -
Asset Manifest Error
I am posting separately because this was not an issue earlier today, or ever since I have played the game. I try to load the game from steam, and get Retrieving Asset error with a retry - and when I click retry same thing. It just never works anymore.
Give us the steps to reproduce the bug - I load the game from Steam on my computer. Then I get the error on the loading screen.Note which platform you’re using (PC, Steam, Mac, Android, or iOS) PC, Steam.
…Enter the actual results you’re experiencing - Asset Manifest Error, retry?
2 votes -
Arena down, not connecting "Error Updating Data"
I'm connected to the internet but getting "Error Updating Data: Please check your connection and try again"
My connect was lost in the middle of an event game.
2 votes -
mocking jay
the first time you cast mockingjay when you chose to pay any amount of mana for the spell, you get one less mana to help copy a creature. the first mockingjay you cast if you pay (1) mana to play the spell, you should get to copya creature that costs up to (2) total. It doesn't. It only behaves appropriately after you've played the spell or attempted to play the spell and then canceled the spell and tried again. After that, the spell works correctly for any other copies you play.
1 vote -
this is why your employees should die
This is why people hate your ******* game you cheap greedy cocksuckers. You ban ******* strip mine in historic but allow it in the ranked format? You guys are cheap greedy cocksuckers and I hope every single one of your employees dies of cancer. You can't even curate the format because you need to sell cards like mana drain. Your employees should all be sentenced to death. You guys cheat and this game cheats. I look forward to you all hanging yourselves.
YOu guys can't even curate your own format. I hope every single one of you **** suckers dies…1 vote -
opponent's Beseech the Mirror did not give me priority
Opponent cast Beseech the Mirror using Bargain. They searched for and cast Day of Judgement. The game did not give me priority to respond to Day of Judgement though I had Earth Kingdom Protectors with numerous other allies in play, and untapped lands that could cast an instant in my hand.
I assume the problem here is the nature of casting as a part of resolving Beseech. The second spell still goes on the stack so there should be time for responses.1 vote -
Product Suggestion
More options in deck building. Like being able to create your own subcategories, such as putting all of your cards together that destroyed Target artifact no matter the color. Obviously more options than just one or two. And then the option to test your deck against the bot and be able to pick the parameters such as the deck style that the bots going to play with. So if I'm trying to build a standard deck the bots can play with standard rule deck.
1 vote -
The arrow back to the deck doesn't work with draft decks on mobile
They made it impossible to go back when you checked the details of your deck on mobile. The game only wants me to rename the deck. It's mega frustrating!
1 vote -
search
When I am on the "Decks" screen I can search for my deck, but when I click "Play" I just have a massive lists of decks and they are in no particular order.
Can we get a search box / filter on the "Play" screen?
1 vote -
BUG: Deathmark leaves creature on battlefield
As mentioned I played a game where my creatures were destroyed with Deathmark (1B). The problem is once destroyed they remained on the battlefield but couldn't be interacted with. However, they were not in the graveyard so they could not be interacted with via Valgavoth's Faithful or Zombify. Attaching log files incase it helps
1 vote -
App crash in quick draft match
Mobile app crashes during quick draft games. When I reboot the app, it reconnects me to the ongoing match and, if my opponent is attacking, I am unable to allocate blockers. Happened 3 times in a single match and cost me the game due to being unable to block damage each time the app crashed.
Attached is a screenshot of the app prompting me to allocate blockers and highlighting the available ones, but I am unable to select them. I am however and to press every other button on the screen including: going into the settings, emoting, selecting "no blockers"…1 vote -
When Emet-Selch Unsundered become transformed while i am playing on iPad,i just cannot scroll to select my hand and graveyard
When Emet-Selch Unsundered become transformed while i am playing on iPad,i just cannot scroll to select my hand and cards in graveyard.
3 votes -
Playing on widescreen constantly resets full-screen
Playing on PC with a widescreen monitor, the full screen setting is constantly resetting and you have to go enable it every time at the end of a game, super annoying. Tested on two different monitors/PCs config.
22 votes
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