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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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4216 results found

  1. MTGA Report Bug/Conduct page broken. Sign-in loop.

    The MTGA Report Bug/Conduct form does not recognize signed in user. Results in sign-in loop. Tested on Chrome and Firefox.

    URL of the form: https://mtgarena-support.wizards.com/hc/en-us/requests/new

    Outrageous that there is no functional channel to report player conduct.

    6 votes

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  2. Waiting for Server pops up mid-game, then I'm booted from the match

    This issue started 10/29/24. I am either building decks or mid-match and the Waiting for Server image pops up, and I get kicked out of what I was doing. I stay in Arena, but I lose every game because I am immediately booted out. I assure you this is not an issue on my end, everything else works. It's an issue with Arena.

    13 votes

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    3 comments  ·  Gameplay  ·  Admin →
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  3. Full art animated lands are no longer displaying as animated.

    I have full art, animated lands by Sam Burley from the Theros Beyond Death set but they are no longer animated in this update.

    18 votes

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    2 comments  ·  Gameplay  ·  Admin →
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  4. Waiting for Server

    After the end of a match, the game stucks on "Waiting for Server" loading screen. I have to restart the app to play another match. I'm playing with an Android device.

    18 votes

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    2 comments  ·  Gameplay  ·  Admin →
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  5. bad variable ref in the 7 win preview for "Arena Direct - Sealed Japanese Modern Horizons 3" event

    bad variable ref in the 7 win preview for "Arena Direct - Sealed Japanese Modern Horizons 3" event. shows Reward: {quantity} when you hover over reward preview

    1 vote

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    0 comments  ·  Events  ·  Admin →
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  6. イベントキューに入れないと表示され続ける

    ネットワークエラー、イベントキューに入れないと表示され続ける。
    インストールし直しても直らない。

    2 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  7. Make conceding in ranked at sorcery speed* only on your turn*

    Please make it to where on ranked matches you can ONLY concede on your turn, and have less time to be away from your screen. Im trying to get achievements and its impossible bc everone just quits before my damage can go through and it's extremely funny yet irritating

    2 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  8. PLayers able to lock out game in attack phase without triggering time limits. Opponent attacked and held up mana, and was able to lock the g

    Players able to lock out game in attack phase without triggering time limits. Opponent attacked and held up mana, and was able to lock the game up, making it last for an infinite amount of time

    2 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  9. Opponent conceding freezes game state

    System: Playing on iOS, unranked play queue, best of 1

    Gameplay: Deck is the Temur Floodcaller and Enduring Vitality combo meta concept

    Bug: If the opponent concedes, during my turn, while I am manually tapping creatures to add mana to the floating mana pool, the game will recognize that the opponent conceded (explosion graphic, and no cog wheel in upper right corner), but will freeze in the state at time of concede, ie no displaying victory screen or other way to exit the match.

    Thanks!

    10 votes

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    2 comments  ·  Gameplay  ·  Admin →
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  10. 4096x2160 fullscreen issue

    When in 4k fullscreen on pc, the game drops to windowed.

    The cause is that the loading screens and main menu do not have a 4096x2160 graphics option, so the game defaults to the next resolution down when transitioning.

    The solution is to ensure all screens have consistent graphics options available.

    19 votes

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  11. client crashed computer

    Was playing a sealed event on Windows.
    Opponent played a spell, and the resulting effect caused my PC to crash.
    I obviously lost the match due to the resulting timeouts.
    I expected the client not to crash

    2 votes

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  12. Lightning Strike (Ixalan)

    Why does Lightning Strike (Ixalan) have the wrong card text?

    I understand there are many versions of Lightning Strike in MTG, but this kind of detail matters — the original card only says "Lightning Strike deals 3 damage to target creature or player." not "any target."

    In official tabletop Standard play, this card would be illegal because of its printed text.

    People should craft newer versions of this card rather than use older versions of it wrong text.

    1 vote

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  13. Not on my watch

    Bug related to casting ‘not on my watch’. 4 attacking creatures, I have 6 available white mana. 3 attacking creatures created by Random encounter, I target the permanent not created by random encounter and receive not enough available mana. No wards or hexproof in play.

    Please fix

    2 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  14. Eaten Alive card not working.

    I have seen a few times the card Eaten alive not working at all, the card doesn't exile creature objetive after sacrificing a creature.

    10 votes

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    4 comments  ·  Gameplay  ·  Admin →
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  15. leyline of the void

    Leyline of the void isn't preventing the die triggers for cards like bishop of wings or heartfire hero. Needs to be fixed ASAP

    2 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  16. Cant change my deck with sideboard cards

    Wont let me add cards when sideboarding. Lets me take cards out of my main deck but cant add sideboard cards to my deck

    24 votes

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    2 comments  ·  Gameplay  ·  Admin →
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  17. Uthros Titanic Godcore

    During a limited EOE game I activated Uthros for mana and as I went to use the mana the client ended my 1st main phase and took me direct to combat phase. This happened two turns in a row and had to use full control on the subsequent turn to ensure I could spend my mana.

    In a previous game I am sure that I had used Uthros without issues, so the issue may have been caused by the board state, unfortunately my attempt to take a snap shot failed, sorry.

    2 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  18. Consign to memory/lotus field

    Intermittently when playing a lotus field intending to counter the trigger with consign to memory priority is not retained to counter the trigger. This seems to only happen with consign to memory, not stifle, and I have only experienced it with mana floating - I think it might be something to do with all lands being tapped even though there is mana floating.

    This issue has happened a small number of times. It occured into the match immediately prior to posting this log - luckily I still won despite having to sacrifice down a single lotus field!

    2 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  19. Counter spell plus Card Milling is Stupid... It's a toxic form of play and Your stupid for Facilitating it....

    Counter spell plus Card Milling is Stupid... It's a toxic form of play and Your stupid for Facilitating it.... Same with Pure removal Decks... It's a style of play that exploits those who build combos with your cards and rewards those you gain pleasure from denying the opponent the ability to play the game.... You have FAR too many ways to remove cards than you do to protect them.... It's Garbage.... I only play the game cus its online... and I can quit whenever I want... I could NEVER sit across the table from an *** that plays this way…

    1 vote

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    1 comment  ·  Gameplay  ·  Admin →
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  20. Match disconnect without reconnect

    I was playing a draft when I just got disconnected from a match that I was winning. After that disconnect, the game doesn't count neither a victory or a defeat, and I had no options to reconnect to the match. After a while, I just ignored that and start another match. I was defeated at this match and after that the game counted 2 defeat instead of 1, as if I also lose the previous match that I was disconnected.

    Its pretty bad because I always put money into gems to play draft and now I'm very concern about continuing…

    9 votes

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    3 comments  ·  Gameplay  ·  Admin →
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MTG Arena Bugs & Product Suggestions

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