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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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2984 results found

  1. Bloodthirsty Conqueror

    Bloodthirsty Conqueror is broken and should be banned. The math doesn’t add up.

    4 votes

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    2 comments  ·  Gameplay  ·  Admin →
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  2. Hello, My last play i had in my deck a card which i take outside from my deck bevor

    Hello, My last play i had in my deck a card which i take outside from my deck bevor

    2 votes

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    2 comments  ·  Gameplay  ·  Admin →
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  3. sound emote not making sound

    The new emote "are you gonna go?" from the group of sounded emotes that was just released, isn't making a sound even though it has a speaker symbol under it. It didn't make a sound when you click on it in the store. Nor does it make a sound when you click on it in the settings->emotes page. And ofcourse it doesn't make a sound during gameplay

    4 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  4. Dr Doom sticker emote

    Dr Doom sticker emote not working. It's equiped, other emotes working.

    4 votes

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  5. sanctum lurker bug

    when i play the sanctum lurker with elspeth, it doubles the empower jace token but it doesn't die due to the legend rule. i understand it not dying due to having 0 loyalty, but i would expect it should die to the legend rule, right?

    3 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  6. Doubling Season doesnt double

    Doubling Season doesn't double loyalty counters gained from activated abilities of planeswalkers

    In order to recreate just play the doubling season and any planeswalker, activate it's activated ability.

    Actual result: activated ability causes the gain to stay the same as if there was no effect that changes it

    Expected result: Doubling Season should cause the activated ability of a Planeswalker to add twice as much loyalty counters as it is printed on the card

    3 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  7. Alt+Enter keyboard shortcut bug

    I kept accidentally passing turn 1 due to a keyboard shortcut bug in my latest draft so I'm looking for a refund.

    I'm on a non-standard resolution so the game constantly makes the window smaller when joining a match. With whatever change or bug you have now, using the Alt+Enter keyboard shortcut (which should simply maximize the screen) is causing me to pass the turn, which got me a few times when joining a match before I noticed exactly what was going on. It still works for resizing the screen in general but if I try to use it right…

    5 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  8. continue error open packs

    Every time I launch Arena, the screens for receiving packs appear; I go through the process, but the packs don't show up in my inventory to be opened.
    I’ve also tried closing and reopening Arena, but the problem persists.
    i have a mac

    3 votes

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    1 comment  ·  Store  ·  Admin →
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  9. 3 Rebalanced Alchemy Cards Not Banned in Latest Update

    With the recent update which reverted all paper rebalanced cards, 4 cards were banned in Alchemy: Cori-Steel Cutter, Leyline of Resonance, Monstrous Rage & Sewer-veillance Cam, but 3 other cards which were also rebalanced for being too good: Vivi Ornitier, Heartfire Hero, and Kona, Rescue Beastie weren't banned, and are now legal in Alchemy in their original form.
    We have no indication from Wizards that these cards should be legal when the others were banned, and it makes no sense to make Vivi Ornitier legal with Sewer-veillance Cam banned as Sewer-veillance Cam was only hit initially due to its interaction…

    4 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  10. Competitive Brawl Ban List

    Suggestions for better gameplay in Competitive Brawl. This is based on game experience and years of playing Duel Commander. I believe that at some point, Competitive Brawl can translate to paper, and I want to be part of that drive.

    Suggested Format Changes –
    Aside from game data, player feedback and gameplay should provide insights on what cards are unhealthy, and more importantly, what’s not fun for gameplay. Aside from my experience with years of Duel Commander tournaments, the below changes and banlist suggestions is based on my current gameplay in competitive brawl. I believe there’s tons of potential here,…

    4 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  11. 2+ YEAR OLD BUG- Fullscreen on Ultrawide Monitors

    When playing on an ultrawide monitor, fullscreen continues to revert back to a smaller, windowed view after many events such as starting a game or opening a pack. Refer to previous reports for more details

    4 votes

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  12. Shuffling back into library

    The shuffle back into library mechanics seem to be a little broken probabilities wise. When ever I shuffle even a small amount of cards back into my library 1 or more of them always seems to be in the top 5. Another example is I just played a game where I choas warped a Chronicles of Victory only for the same card to be revealed after resolution. While this is technically possible, I the probability of this happening is astronimical unless there is cheating involved. I would assume your shuffling is "random" but something needs to be tweaked.

    5 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  13. Wrong cards in Arena packs

    I'm spending 10000 gold on March of the Machine: Aftermath and I've completed the rares, now it's generating REGULAR March of machine rares instead of Gems. Why is this happening, where was it ever advertised that this could happen, does this happen in physical booster packs? and I want all my gold back over time (100000g total) for selling me other products than what I bought and selling me on the benefits of completing a card set. I was never told regular March rare cards were auto generated and I feel decieved and scammed

    2 votes

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  14. 【重大】アプリケーションが起動しない

    8月26日のアップデート後、MTGA.exeのアイコンを起動しても、

    『アプリケーションを正しく起動できませんでした(0xc0000005)。
     [OK]をクリックしてアプリケーションを閉じてください。』

    というダイアログが表示され、ゲームが起動しません。
    前日までは問題なく起動・プレイできていました。
    念のため、Windowsの再起動、MTGAアプリの再インストールなどを行いましたが、同様でした。
    アプリは、改めて日本語公式サイトからダウンロードし直したものです。

    現状、何の手も打てず、ゲームをプレイすることができません。
    先日のアップロードは何だったのでしょうか。非常に困っています。

    3 votes

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    2 comments  ·  Gameplay  ·  Admin →
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  15. Error Updating Data, still occuring, Hobbit Update

    Hello,

    im still experiencing problems with Arena updating its files. It downloads a certain amount of MB, then says "Error Updating Data", i retry and the donwloaded amount does NOT contribute to any progress. (eg. its says 50 MB of 150 MB, gives the error and after retry it still says 150MB instead of 100MB). Here a link to my post from last week:

    https://feedback.wizards.com/forums/918667-mtg-arena-bugs-product-suggestions/suggestions/51615983-mtg-arena-error-updating-data-continues

    I reinstalled Arena in July, since then i have this issue (probably with the MSH-Update, i was able to download after a week).
    Now, after the Hobbit Update (10.08.26) i was not able to update…

    4 votes

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  16. Error on closing the app

    I have an error whenever I try to close the app after logging out.

    The steps I follow are:

    1. Click on the Gear icon to Adjust Options
    2. Click on Log Out and confirm
    3. Click on the Gear icon.

    Each time this occurs, a large grey box appears with the option to [Exit Game] or [Log Out] (see attached picture)

    Clicking on {Exit Game] does nothing, and it appears the other options have no effect.

    In the end the only way I can close the app is with the Task Manager

    3 votes

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  17. Concede only on your turn? we all like that joy of winning out of nowhere

    I think it should only be possible to concede on your turn, after all, we all like that joy of winning out of nowhere.

    1 vote

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    4 comments  ·  Gameplay  ·  Admin →
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  18. MWM reward - not rare

    Didnt get Rare card on Midweek Magic :/
    As a reward for the first win in the Historic Pauper Event MWM I got the Piggy Bank card - an uncommon.

    5 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  19. randomly choose lands when playing

    Would love a switch where basic lands could use random art available rather than being locked into to the lands picked at deck construction time.

    Multiple options:
    * Use the lands specifically chosen for this deck
    * Pick a random art for each basic type and use that consisently
    * Pick a random art for every basic land.

    Playing in paper, you always have variety. Would be nice to be able to set the preference in the deck builder itself.

    2 votes

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  20. autotap issues

    I'd like to complain about the auto tapping issue that made me lose two games out of three in an expensive planar cube draft. The first instance was I tried to cast radiant flames by first adding three red mana to my mana pool, intending to do radiant flames for 1, which would have killed nearly all of my opponent's creatures except my own. But instead, the game tapped an extra two lands of different color to cast the radiant flames for 3, killing my creatures too. Why couldn't it have used the mana already in the pool? The second…

    5 votes

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    1 comment  ·  Gameplay  ·  Admin →
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MTG Arena Bugs & Product Suggestions

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