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MTG Arena Bugs & Product Suggestions

← Customer Feedback for Wizards of the Coast



This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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Bug/Product Suggestion Details

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16737 results found

  1. Calamity, Galloping Inferno creates two tokens instead of one.

    Calamity, Galloping Inferno (OTJ 0116) created two tapped and attacking creature tokens when I think it should only be making it once. on my main phase, I saddled it with one other creature. When I declared attackers, two tokens were created. This happened 4 times over three matches.

    130 votes
    36 comments  ·  Gameplay  ·  Admin →
    How important is this to you?

  2. Cursecloth Wrappings Embalm Bug

    Unable to embalm a creature after targeting it with Cursecloth Wrappings, despite having the mana available. Got the error message "Cannot be completed due to unpayable cost".

    20 votes
    4 comments  ·  Gameplay  ·  Admin →
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  3. Error Updating Data PC and Mobile

    After the new update for MKM Alchemy on both my PC and mobile app I get the "Error Updating Data" message when trying to launch Arena. I have uninstalled and reinstalled multiple times (PC and mobile) including manually deleting the files on PC, switched between wifi and cell data and tried multiple different connections (mobile), run corrupt file search/cleanup (PC), and tried installing through Epic Games Launcher (PC) and I have had no luck. MTGA Status page says everything is fine, but I don't know that there is anything else I can do on my end to fix the issue.

    …

    143 votes
    63 comments  ·  User Interface  ·  Admin →
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  4. Quick Draft Quest not completing

    I started another draft and am still not receiving progress for the three quick draft matches however, and clicking thee quest doesn't appear to navigate to anything. Is this a known issue, or is there any other way to receive progress?

    15 votes
    3 comments  ·  Events  ·  Admin →
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  5. ログイン不能/I can't log in

    From October 23, 2024 (Japan time), I cannot log in from a line using a specific internet provider.
    It seems that access from "nuro hikari", a famous internet provider in Japan, is restricted and I cannot log in to the IOS version and the mac version.
    I can log in to the iOS version by using the phone company's line.
    I am having trouble because only certain internet providers are restricted. Please fix it.

    2024年10月23日（日本時間）から特定のインターネットプロバイダを利用した回線からログインできません。
    日本の有名なインターネットプロバイダの 「nuro光」という回線からのアクセスが制限されているようでios版、mac版とログインできません。
    iOS版は電話会社の回線にするとログイン出来ます。
    特定のインターネットプロバイダのみ規制されていて困っています。修正をお願いします。

    44 votes
    3 comments  ·  Product Suggestion  ·  Admin →
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  6. Sideboard

    When playing standard ranked best-of-three, I am unable to sideboard after game 2. I select the cards from my sideboard but they do not move to my main deck. I am playing 60 cards main, 15 side. I can sideboard after game 1 with no issues. If I select a card to remove from my deck after game 2, it does move it to my sideboard, but I still cannot add cards to my maindeck.

    76 votes
    2 comments  ·  Gameplay  ·  Admin →
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  7. Break Out not functioning correctly

    The card “Break Out” from Murders at Karlov Manor is putting cards on top of my library instead of into my hand, which is not what the card says to do. It is now a net card-disadvantage and is unplayable.

    46 votes
    9 comments  ·  Product Suggestion  ·  Admin →
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  8. Foundations Decks have missing cards

    I just updated the game today and got the New Player Decks on my Inbox, but I didn't get all the copies of the cards on the decks and as such some have missing cards. For example the Path of Power deck is missing Temple of Abandon

    28 votes
    12 comments  ·  Deck Building / Collection  ·  Admin →
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  9. Game lagging since latest update

    Since the last update (Aetherdrift Alchemy 2025/03/05) the animations are lagging during game. This also makes some card selections during the game harder. Before the update everything was working perfectly smoothly for me.

    11 votes
    8 comments  ·  Gameplay  ·  Admin →
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  10. March 31 BLB pack deal did not progress golden pack

    I bought a BLB pack in the Daily Deals store for 10% off (900 gold) and it did not advance my golden pack progress. I was at 6/10 packs prior, and am still at 6/10 packs, even after reloading Arena.

    15 votes
    1 comment  ·  Store  ·  Admin →
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  11. Golden pack progress not awarded for Daily Deal pack on 3/31/25

    The Daily Deals on 3/31/25 included a Bloomburrow pack, but no golden pack progress was awarded for purchasing it. I've seen a few other people on Reddit mention they experienced the same issue.

    13 votes
    3 comments  ·  Store  ·  Admin →
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  12. No Daily Deals displayed

    For me there are no daily deals displayed in the store. I was already wondering about there being none. However, as this is the second day I have now checked reddit to see if there is any discussion on the topic. Turns out: there are daily deals, they are just not displayed for me in my store.

    37 votes
    5 comments  ·  Store  ·  Admin →
    How important is this to you?

  13. Qualifier Weekend Day1 Token not showing

    I just claimed the token for the qualifier weekend but it doesn’t appear in the windows of the tokens

    29 votes
    4 comments  ·  User Interface  ·  Admin →
    How important is this to you?

  14. bloodthirsty conqueror/starscape cleric combo should be banned from standard.

    Bloodthirsty conqueror and starscape cleric combo is BS and one should be a banned card.

    27 votes
    10 comments  ·  Gameplay  ·  Admin →
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  15. xp points

    XP points are not added to my mastery

    63 votes
    1 comment  ·  Deck Building / Collection  ·  Admin →
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  16. Achievement not registering

    Achievement “your go - win a game where you only cast spells on an opponent’s turn” completed several times and not registering.

    18 votes
    3 comments  ·  Gameplay  ·  Admin →
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  17. Mazemind Tome Card Style Bug

    Recently purchased the Mazemind Tome Parallax Card Style at the store, however, it is not possible to apply or view the card style when creating a new deck or editing an existing one, despite owning all versions of this card. A full refund should be issued if this bug is not fixed soon.

    13 votes
    2 comments  ·  Store  ·  Admin →
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  18. Card Effect or Translation incorrect

    The card "The Safe Looter" had a different effect than what is written!

    The card says that when entering battlefield the target player discards a card and loses one life and the effect is not that. This problem affected performance in the draft.

    111 votes
    1 comment  ·  Text Translation  ·  Admin →
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  19. quick draft

    Quest to complete 3 Quick Draft matches did not count any matches and rewarded me nothing. It still shows 0/3. Clicking the icon also doesn't bring me anywhere either.

    11 votes
    3 comments  ·  Events  ·  Admin →
    How important is this to you?

  20. "Stylish Spellslinger" Achievement Not Triggering

    I played a game with four Cosmetics equipped and did not receive the Achievement.

    12 votes
    8 comments  ·  Gameplay  ·  Admin →
    How important is this to you?
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MTG Arena Bugs & Product Suggestions

Categories

Feedback and Knowledge Base

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MTG: Arena Customer Support
  1. Install and Update Issues
  2. Stuck at Checking for Updates?
  3. Performance Issues, Lag, and Freezes
  4. Recurring Game Crashes
  5. Display Issues