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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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2994 results found

  1. Please align Mythic Limited qualification rewards with Limited events

    Please align Mythic Limited qualification rewards with Limited events

    The current Arena qualification system allows players finishing Top 250 on either the Constructed or Limited Mythic ladder to earn entry into the same following Qualifier Weekend, regardless of its format.

    This creates a strange disconnect between the competition used to earn qualification and the competition players qualify for.

    For example, a player can spend an entire ranked season competing in Limited, finish among the Top 250 Limited players on Arena, and then receive qualification for a Standard event. Conversely, a Constructed player can qualify through Constructed and be sent into…

    2 votes

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  2. day 4 even after getting the new patch/update still unable to update

    still unable to update the freaking game arena... getting to maybe 46 megabytes and fails and asks to retry before failing again. i shouldnt have to deal with this or find work arounds for this.

    4 votes

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  3. Bug in option select for Outpost Siege

    Steps to reproduce the bug: Play "Outpost Siege".
    Platform: Mac
    Results: Clicking an option does not select the option; no way to back out; essentially frozen on the 'choice' screen between khans and dragons. Can click "see battlefield" and the toggle works, but it doesn't change the effect of a choice not being make-able.
    Eventually timer runs out and an option is autoselected.
    This has happened the last two times that Outpost Siege came up for me.

    4 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  4. windcrag

    Regards!

    I started playing the Mardu deck again but there was a problem with the "Windcrag Siege" card Enchantment. When the card comes into play, the game won't let me choose an option from the choices offered (Mardu or Jeskai). The choice lasts until the time runs out, after which the game chooses the option itself, in this case it always chooses the first option (Mardu).

    Thank you for your attention, I hope this problem will be solved soon.

    4 votes

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  5. Bug or cheating?! Also the Emrakul problem.

    Username of the cheater is nicotine,

    I was on my 2nd turn had a masked kitten sacrificed fetch land played Anjani pride of nactals as reaction he sacrificed his fetch land and the as reaction I used masked kittens ability and sacrificed it transformed Anjani and the and I really don't know why couldn't use the planeswalkers abilities.. If it had worked I could have used his ultimate next turn and the match would probably been my win.. pls fix this wizards! Also the spaghetti monster Emrakul, the Aeons Thorn is really pi*ing me of, ban it already, 1st…

    2 votes

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    2 comments  ·  Gameplay  ·  Admin →
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  6. Frostcliff Siege does not work

    Cannot chose the mode once it entered

    4 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  7. Quick draft Duskmourn stucked while using the ability of Marina Vendrell

    In recent games of Quick draft Duskmourn, I stucked while using the ability of Marina Vendrell I cannot open or lock rooms when playing with Marina Vendrell also can not cancel it. And I got pusnished due to time out ,and i lost the game. This bug is so frustrating

    3 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  8. Attacking with a creature 21 or more power

    Achievement in green for attacking with a creature with 21 or more power not able to be claimed. Attacked with a 36/36 Hydra

    1 vote

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  9. Dáin, Lord of the Iron Hills tax not applying on attack

    On multiple occasions, while having "Dáin, Lord of the Iron Hills" on the battlefield and with the Storied mechanic active, my opponents are still able to attack me without paying the tax. This happens regardless of the amount of mana open, even when tapped out before combat. The Storied mechanic itself seems to be working, as the symbol appears indicating that Storied is active once the conditions are initially met, and other Storied creatures work without issue such as "Bifur, Melodic Rider" who was on the battlefield at the same time and doubling triggers. The game seems to be failing…

    3 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  10. Davriel Planewalker not working properly

    After playing Davriel, Soul Stalker; the 2nd and 3rd abilities don't seem to work properly.

    • The 3rd ability worked initially, but the negative debuff stayed on the commander instead of reverting to normal.

    • The 2nd ability caused the screen to freeze somewhat, and the choices could not be picked. (mouse clicks did nothing).

    4 votes

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  11. 4 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  12. new hobbit decks bug

    the challenge keeps resetting without giving me rewards as soon as I get all my wins it will reset.
    Also, all the decks get mana flooded every time this hurts green the most. but the only one really playable is red.

    4 votes

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    0 comments  ·  Events  ·  Admin →
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  13. No ability to mulligan

    I was logged in to a Cube match and I tried to mulligan and I couldn't drag cards. It skipped my ability to mulligan with a timeout. I repaired files and it worked.

    2 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  14. "Choose which spell to target" with counter spell ALWAYS == BUGGED AND FAILED COUNTER

    "Choose which spell to target" with counter spell ALWAYS == BUGGED AND FAILED COUNTER.

    I've reported this so many times.

    2 votes

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    1 comment  ·  Events  ·  Admin →
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  15. Timeout causing game loss

    Before, 1st timeout resulted in auto-play. Only 2nd timeout resulted in game loss. Now it appears that first timeout results in game loss. This has a compounding effect with bugs that do not allow the player to do anything, like the siege bug. First timeout should NOT result in game loss due to circumstances outside of player control.

    4 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  16. Tarkir: Dragon storm; Siege cycle

    The entire cycle of seige cards present their options, do not highlight or allow for selection. highlight their selection when hidding the prompt, stop presenting their selection when unhiding the prompt, and only display their options while hiding the prompt after. All affected cards are rendered non-functional, and placing them on the board forces you to time out your turn. To reproduce this bug, put a seige on the battlefeild. I use the mobile version, I have repaired game files, and reinstalled, bug persists.

    4 votes

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  17. d

    I have encountered a bug while playing standard ranked best of 3. Whenever I attempt to cast glacierwood siege, and the screen to choose a mode pops up, the game doesn't let me choose a mode, and instead I am stuck on that screen as my timer runs down. This has cost me six games of ranked standard. Please fix this. I am playing on an iphone

    4 votes

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  18. Turbo mode

    Can we PLEASE have a turbo mode in historic gameplay. SO sick of the slow play from players when they have 1 or 2 cards in hand (no decision to make) or the blue deck players that take THREE FING WEEKS to decide which of their 15 counter spells to play.
    PLEASE for the love of God put in a turbo mode where you have 10 seconds to play your turn. If that doesn't suit your deck then no need to play turbo. Blue deck players are a MISERY to play against, ALWAYS slow and ponderous.
    Also, it would
    …

    4 votes

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  19. Windseige craig

    When i play windcraig siege i cant pick between mardu or jeskai and it makes me wait till my timer goes out and then it automatically picks mardu for me

    4 votes

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  20. time out due to loop

    During a ranked game, I lost due to a timeout while my opponent was executing a Scoot Mob Landfall combo. The stack had over 400 triggers, and as I waited for it to resolve, I timed out! I controlled flyers and my opponent’s life was low with no attackers, yet they continued generating Scoot Mobs. This appears to be a recurring issue. The game timer should not run while the stack is resolving. Despite clicking on everything and using emotes, the timeout fuse continued. This issue needs to be addressed.

    4 votes

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MTG Arena Bugs & Product Suggestions

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