MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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3341 results found
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250 card deck and a turn 6 win - what a joke this game has become
What a joke - They really dont care if they know that everyone knows this game is fixed. How can a >.005% chance game ever come to fruition?
a 250 card deck pulls a perfect 6 turn win - each and every card had to be perfectly cast on the exact turn needed with a 4 color blend to win on turn 6
What a complete joke - But no one cares because it seems that there are enough people with money that just keep spending - America has really turned a corner on stupidity, and ran full tilt into…
4 votes -
4 votes
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Game freezes when opponent plays a map token
Every time an opponent casts a map token the game state freezes. I have to start the app over. This has been an issue since the last update.
4 votes -
Unable to connect to server
Opening MTG Arena on mobile, it shows the error "unable to connect to Server"
3 votes -
When targeting enemy with an effect after a sacrifice is chosen game freezes and times me out
Buggggy game fr. After targeting opponent with a sacrifice to destroy card game lags out and starts my timeout as if I hadn't selected a target.
3 votes -
Game Crashes
Playing on my iPad Air, running the latest IOS, the app keeps crashing and I need to close it and open again to resume play. Often times I miss whole turns or the opportunity to play cards at a critical moment. This only started to happen with the most recent update to Arena for TMNT.
4 votes -
Reboot glitch after TMNT update for android tablet
TMNT startup image and loading initial screen words appear, but before the game launches, it simply closes. I haven't played for 6 days now, unable to load up at all. No images, nothing to show...
4 votes -
Lions eye dimond - auto passed when I had the opportunity to activate an activated ability
I had LED in play and an activated ability on my creature, opponent cast a removal spell on the creature and it resolved straight away not giving me the opportunity to activate lions eye diamond. This lost me the game.
LED is not counting as an instant speed ability nor is it being counted as a mana ability to activate abilities.
4 votes -
Too many ability triggers cause ranked match lost due to opponent already having his resolved
My turned skipped because opponent created too many tokens of/and using ocelot pride combined with guide of souls to gain too much life, On my screen of magic, I was still resolving the life gain triggers from when the tokens entered into the match but on opponents end of the game they already had their triggers resolved which cause me to lose by default. I ran out of timeouts, due to me unable to resolve the triggers faster like they did, and forced to concede because of said issue
3 votes -
Client froze
Hi! Hope you are having a good day :) My client froze during an exciting draft game, which was a disappointing end to the match :( I am not sure what caused the freeze, since multiple things were going on. I am playing the powered cube event on Android. My skullclamp's trigger was on the stack during my combat phase while I was long-pressing one of the cards in my hand to read it. At that point, all buttons could be pressed but nothing would change and the game state would not progress. No cards in my hand would enlarge,…
3 votes -
There is a "Conexion to the server problem"
There is a "Conexion to the server problem" that keep happening. Stops games and doesn't let me continue until I close it and re open just to happen again. I already reinstalled the game and "repare" th files. Don'r know what's going on
4 votes -
Add ability to auto spend all orbs, or have orbs auto-spend when a pass ends
I always finish my mastery pass and I hate having to spend the orbs one by one every time. I wish there was a button to randomly spend all current orbs, or better yet when a season ends have it automatically auto spend all orbs so those of us who always fully complete do not have to manually redeem them.
3 votes -
Modern Format
It seems clear that WotC won’t remove Alchemy cards from the Historic format, despite it ruining the experience for players that want to play decks that can exist outside the electronic format. Honestly, I don’t understand the resistance, since the change might encourage players to buy cards in the real world.
This said, why doesn’t WotC include the Modern format (which would explicitly exclude Alchemy)? I won’t hold my breath…
3 votes -
Ranked victory caused my status to decrease
I just won a match of standard rank and the victory screen appeared and I went from two pips on diamond 3 to 1 pip of diamond 3. So I lost progress when I should have increased!
3 votes -
Unable to purchase in the store using credit card
When I try to purchase gems from the store I get the following message. I have tried restarting the game and my PC, but it makes no difference. As you can see the error message gives no useful feedback or advice for how to resolve this issue. I have used the card previously on Arena, and I have made purchasing using it on other sites.
2 votes -
Frozen Games
Playing on IOS iPhone
Have started 15 games today, 11 froze up midway. Most froze as soon as I stabilized. Some games only made it to turn 3 and froze by simply playing an instant.
Potential cause:
poor leadership that is in a rush to keep pumping out product, you are dropping the ball with coders/developers. I first noticed the freezing game when Llorwyn was released and the number and frequency has increased with every update since.
Solution? Slow down the number of sets and put focus back on the quality of the game rather than quantity. 11 frozen games…4 votes -
Crash
Android- game keep crashing- freezes up
4 votes -
Petrify not working in Brawl find a match
Petrify currently seems to stop attacking and blocking, but it does not negate the cards abilities as it is supposed to. iOS Mac and iPad.
2 votes -
First strike and double strike isnt functioning
My opponent had a Wurmcoil Engine and blocked my creature equipped with the sword of vengeance. My creature died even though the wurmcoil engine didn't have first strike and took enough damage to kill it. Fix this.
3 votes -
Game lagging/freezing both on Android and Mac
Since today (28th Jan 2026, 12:00 GMT), when I login, my first interface works well and smoothly, but as soon as I try to access either my decks, store, play menu, everything starts lagging incredibly and freezing.
I tried on both my Macbook M4 pro (fully updated) as well as on my Android, and the issue persists. I also tried to change my connection from wifi to phone, and still no solution.
Please help, thanks!4 votes
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