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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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10153 results found

  1. Sealed event disappeared

    I was mid way through an EOE Sealed when the app kicked me back to the main screen, and the event is no longer listed and my deck is gone

    7 votes

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    1 comment  ·  Events  ·  Admin →
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  2. Authentication failure

    Received Authentication failure while trying to start game on Android mobile

    8 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  3. Cavern of souls not working with Fenrir

    While selecting Saga as creature type, the game don't let you cast sagas (Fenrir) with cavern.
    Is this a bug or something?

    1 vote

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    9 comments  ·  Gameplay  ·  Admin →
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  4. Purchased Summon Chocobo foil styles not working

    I just purchased the Summon Chocobo foil full art Final Fantasy bundle 3.800 gems and it isn't showing up in my collection or deck builder or anywhere else. the styles button isn't even visible in collection. It is showing in deck builder but when I click on styles button it doesn't even show the Chocobo foil art styles. It's no longer in the store because I already purchased them. I would like to be able to use the styles I purchased. please fix this issue.

    1 vote

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  5. Question à WoC et à la communauté

    Bonjour,

    je souhaiterai savoir pourquoi la participation au Classement n'est pas payante?

    Car quand on constate comment l'algorithme du jeux est programmé pour éviter toute progression dans le classement en faisant perdre des partie de façon plus que douteuse en manipulant la pioche pour les joueurs qui n'ont jamais donner un seul dollar à cette entreprise mais qui arrive quand même à Drafter les meilleur deck gratuitement.

    Cela est ridicule, si cette entreprise ne veut pas que des "Free To Play" puisse accéder en haut du classement pour recvoir des récompenses gratuitement et identique à celles et ceux qui donnent…

    2 votes

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    4 comments  ·  Gameplay  ·  Admin →
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  6. Brawl Error - Seven Dwarves, Hare Apparent, & Rat Colony

    Since the update this week, three confirmed cards Seven Dwarves, Hare Apparent, & Rat Colony potentially others that have similar mechanics of going beyond the singleton limit in Brawl, but all three mark a Brawl Deck invalid, despite no bans, the error has invalidated three of my decks, and they are unplayable as they all work around the concepts of having THESE cards in them. This is a SEVERE bug and needs to be fixed ASAP

    8 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  7. Disconnect in every battle

    All started games in each mode or event closed after few seconds after begin and show "Wait for the server...". Bots fight dont work too! Bot just speak, but do nothing.

    10 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  8. Vincent's Limit Break:

    Vincent's Limit Break crashes the game, and while it's on the stack, you can't rejoin the match without crashing back to desktop (no error code). Lost my match as it occurred twice on crucial turns.
    (can't take a screenshot as the

    9 votes

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    2 comments  ·  Gameplay  ·  Admin →
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  9. Missing fleem cosmetics

    I did not receive the fleem cosmetics despite meeting multiple of the requirements to obtain them

    Seems to be a pretty common problem

    5 votes

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    0 comments  ·  Events  ·  Admin →
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  10. I have not received the Fleem cosmetics after opening 50 packs and buying the Mastery Pass. Could you please check? Thank you.

    I have not received the Fleem cosmetics after opening 50 packs and buying the Mastery Pass. Could you please check? Thank you.

    5 votes

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    0 comments  ·  Events  ·  Admin →
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  11. Fleem cosmetics not received

    I played traditional draft through the omenpaths before the deadline but have not received the cosmetics

    5 votes

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  12. Missing "Don't Let Your Fleems Be Dreams" Cosmetics

    I had purchased both 10x packs and the mastery pass when they first came out but did not receive the cosmetics yet

    5 votes

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  13. Have not Recieved Fleem Cosmetics Despite Qualifying by Participating in Multiple Drafts

    I have not yet received my Fleem Cosmetics, despite participating in two drafts well before the deadline.

    Would I please be able to receive my Fleem cosmetics?

    5 votes

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    0 comments  ·  Events  ·  Admin →
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  14. Missing Renewal egg

    I could see my renewal egg before when accessing my inbox. But now I don’t see it anymore.

    I tried restarting the game and it dis not help.

    I am playing on an Iphone with the latest Ios.

    8 votes

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  15. Sun-Blessed Healer Bug

    I kicked the Sun-Blessed Healer so i could return my Vampire Nighthawk to the battlefield. The Healer made it to the battlefield but i did not get my Nighthawk. Thank you

    2 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  16. スパーキーがうるさい

    ホーム画面になるたびにスパーキーが登場して煩いので
    早急に黙らせてください

    2 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  17. Iroh, Grand Lotus does not work with Gran-Gran

    When casting spells with Iroh, Grand Lotus, cost reduction is not correctly applied. I had Gran-Gran with exactly three lessons in the graveyard, which means I should be able to cast them (at least the first one) for their flashback cost for 0. MTGA removes the spell from the graveyard before the mana cost is paid, which turns off Gran-Gran's cost reduction, making the spell cost 1, and returning it to the graveyard. Perhaps not coincidentally, the client crashed after the game ended.

    2 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  18. Gran gran

    Gran gran's discount on non-creatire spells still works once triggered for the whole game, even if she is in exile/ no long on the board.

    2 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  19. 再起動時に黒い奈落が表示される

    件名通りです。

    一週間ほど前から相手の遅延やWi-Fiの接続不良などが原因でこちらが再起動した際、添付画像のように画面中央に黒い溝というか、奈落のようなものが表示されます。

    ユーザーである私にはこれが仕様なのか、バグなのか区別ができません。

    もしバグなら早急に修正してください。

    2 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  20. mistrise

    Mistrise village is still broken. I don't know if it was being patched in this recent update, but it still is able to make the spell being cast uncounterable. It's just flat out cheating programmed into the game. Fix it.

    10 votes

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    3 comments  ·  Gameplay  ·  Admin →
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