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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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9080 results found

  1. all cards are black

    When drafting all cards were black, and I was unable to choose what I wanted. I would like a refund.

    23 votes

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    1 comment  ·  Events  ·  Admin →
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  2. Karakyk Guardian Not Losing Hexproof

    Opponent had a Karakyk Guardian in play and cast Piercing Exhale, causing the Guardian to deal damage to one of my creatures. The issue is that the Guardian did not lose hexproof so I was not able to kill it after the spell resolved.

    39 votes

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    83 comments  ·  Gameplay  ·  Admin →
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  3. Death by Vanilla achievement not being completed after requirements fulfilled

    The Death by Vanilla achievement (new in the Yargle Day update) is not being completed even though I have won two games casting only creatures with no abilities. The only creature in my deck is Yargle (a vanilla 9/3) so I should have completed this twice.

    40 votes

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    9 comments  ·  Gameplay  ·  Admin →
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  4. Sound Not working in n iOS

    The 9/10/25 update yesterday broke the sound on iOS. I can hear music but no effects from the gameplay. Please fix this bug. It has made sound a distraction.

    36 votes

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    10 comments  ·  Gameplay  ·  Admin →
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  5. Wrong mastery packs

    On level 4 of Lorwyn mastery pass i got 3 Edge of Eternities packs instead of Lorwyn packs

    19 votes

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  6. Tutorial popping back up after latest update

    Every time I get to the main menu the tutorial spark is telling me I'm going to be a good planeswalker. I already completed that portion months ago, and it is annoying after the latest update.

    22 votes

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  7. Death by vanilla achievement not counting

    The new "Death by Vanilla" achievement through the yargle event did not count after winning 2 games.

    The first i had played 5 vanilla creatures total but i had given one of them hexproof until end of turn, so im not sure if that disqualifies it.

    The second game i played 7 vanilla creatures total and went out of my way to make sure not to give them any abilites whatsoever and it still did not count.

    Being that this is a timed event, it needs to either be fixed asap or the time needs to be extended

    46 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  8. Etali, primal conqueror bug

    Etali, Primal Conqueror is bugged.

    His ability resolves, each player exiles cards from their library. Then text appears saying “Cast any number of cards…”, but the only option is the orange button saying Resolve. When you click it, nothing happens - the castable cards stay in exile.

    37 votes

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    6 comments  ·  Gameplay  ·  Admin →
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  9. Benevolent River Spirit manifested

    when Benevolent River Spirit gets manifested it asks for 5+UU mana to turn it face up, its not how its supposed to work.

    25 votes

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    4 comments  ·  Gameplay  ·  Admin →
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  10. Can't cast Lightwheel Enhancements from graveyard

    I'm playing Aetherdrift Quick Draft, discarded Lightwheel Enhancements to graveyard, got max speed but can't cast it. Other max speed cards work. Pretty detrimental to how match is going

    43 votes

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    37 comments  ·  Gameplay  ·  Admin →
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  11. Hare Apparent

    You cannot play with more than 1 Hare Apparent in Brawl now.

    42 votes

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  12. bug: client refusing to begin games

    5 games in a row the MTGA client refuses to allow me or my opponent to begin the game. Player.log attached.

    20 votes

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    2 comments  ·  Gameplay  ·  Admin →
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  13. Some sounds are missing after latest download

    After downloading the latest data this morning, in the menu or whenever I play a match, most of the SFX sounds are missing. This includes; navigating the main menu, placing cards, destroying cards, applying enchantments and damage when attacking either a card on the battlefield or a player.

    32 votes

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    11 comments  ·  Gameplay  ·  Admin →
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  14. All my companions are missing

    All my companions are missing when I try to access them through the appearance customization screen in deckbuilding. I have ran in-game fixes and reinstalled twice. Please help!

    18 votes

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  15. "What an adventure!" Bug

    that weird light thing keeps popping up every time I hit home, it tells me “What an adventure!” You're well on your way to being a great plainswalker" “You've got a quest! If you complete it, you'll get a reward.” “click here to play a game.”

    if you click on it then it opens up the web client and direct you to https://www.boxlunch.com/pop-culture/shop-by-license/avatar-the-last-airbender/?cm_mmc=WEB-_-EXT-_-PRS-_-MAGIC

    Is this a scam and why is it showing up after every single time I arrive at the menu? ie: every time after a game

    19 votes

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    5 comments  ·  Gameplay  ·  Admin →
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  16. Winter Sale 5 Full Art Lands not appearing

    I was looking at the winter sale bundles available and when I realized it was a twelve days of christmas thing, i wanted to look at what each day's sale was. I purchased the ones for days 2 and 3, then I could see what was for days 1, 4, 6, and 7 (current day). However I can't see 5, which I looked up was 5 full art lands. I thought maybe I purchased it and somehow forgot, but cannot find them when I look at the card appearances I have. I saw on Reddit that many other players have…

    14 votes

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    8 comments  ·  Store  ·  Admin →
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  17. Can't return to my deck from deck detail page in Sealed deck building

    I'm currently playing an Avatar BO1 Sealed on my Samsung Galaxy S20 5G FE and the following issue came up:

    During deck building I switched to the deck detail page to see how many creature and spells I had in the deck and how the colors were distributed. From there I couldn't return to the deck building page. Whenever I tap the return button it opens the deck name changing window.

    24 votes

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  18. etali

    i can't cast the spells i get from Etali, Primal Conqueror etb trigger in brawl. Rendering Etali useless. It just says to resolve casting the spells without paying their mana costs, but i hit the resolve button and nothing happens and i get no effect.

    39 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  19. Jump In: Avatar deck only half loaded

    When trying to play Jump In for the new ATLA set, I selected "Zuko" and "Powerful" as packs. As you can see, only a few of the actual cards loaded in to my deck (only the red ones). I think the "Powerful" pack only loaded in lands. No cards at all.

    Whenever I try to play a game with this deck, my hands are 90%+ lands and one nonland card, usually. Not functional at all.

    18 votes

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    9 comments  ·  Gameplay  ·  Admin →
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  20. Mastery pass wrong packs

    I was supposed to get 3 Lorowyn packs when I reach mastery Level 4 but it gave me 3 Edge of Eternity packs instead. Please Help.

    16 votes

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