MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
--------------
If you receive an error message that your attachment did not upload, please check to make sure it is smaller than 50 MB.
2691 results found
-
Rank reset to spark tier 0
I just finished up a quick draft in foundations and suddenly my rank reset to spark tier 0. After the victory it showed my rank just below mythic #500 and then when I got back to the draft screen to claim rewards rank was missing. Then checking my profile it showed this spark tier 0 rank. Hopefully there is a way to fix this and show my actual current rank?
This is on a PC.25 votes -
Deck Filter Card Rarity Not Working
When building a deck, I try to click the filter options for card rarity and when I try to click "OK" to apply the filter, nothing happens. It stays on the filter page. MacOS
18 votes -
NETWORK ERROR unable to join event
Whenever I try to play a game it gives me an error saying network error unable to join event. I can't even play the game. Internet says there's nothing wrong. I've repaired game files like I do every single day now. It's just some other garbage that's wrong with the game
28 votes -
Dude, where's my Companion?
Companions are not loading into Brawl matches. It shows them in the deck builder but cannot see them in game.
14 votes -
Earth's Mightiest Heroes Achievement Bug
I am writing to report an issue with the achievement tracking system on MTG Arena following the release of the Marvel Super Heroes set. The tracker for casting "Hero" spells is currently not processing or registering progression when playing eligible cards. I am playing strictly in the Ranked Standard format. In my recent matches, I have been manually casting multiple Legendary Creatures with the "Hero" subtype directly from my hand, paying their full mana costs. Despite meeting all criteria, the achievement counter remains completely stuck and does not track the progress. Specific cards that failed to progress the achievement in…
16 votes -
thought-string analyst
Thought-string Analyst doesn't cause loss of life anymore.
16 votes -
marvel jump in event
marvel jump in event not working- i chose one packet and now the screen is empty.
-i clicked my first packet
-i clicked my second packet
-i was sent back to main menu
-now i cannot play the event because this is what i see
very disappointed because i love jump in events! i save all my coins to play them and now i cant play and i wasted 1k :(16 votes -
Season Ranked Error Packs Did Not Open
When I clicked on the packs I received for the June season ending error, the game froze and I did not receive any cards.
16 votes -
Unable to Use Filters in Deck Creation
Using Android, I've noticed that - when editing a deck - I cannot use filters at all.
Attempting to sort available cards by rarity or type has no effect when the "OK" button is pressed; the screen remains the same, and no filters are applied. Normally, I expect to be able to apply a filter (like showing only Mythic Rare cards), and that is non-functional due to this bug.
Of note, resetting the attempted filters and then pressing "OK" returns you to the card selection screen. I have attempted to Repair Game Files, and nothing has changed.
11 votes -
Can’t sideboard
Sideboard is not working on apple phones. Have lost many games and ranking by trying to sideboard and it will allow me to add cards but can’t remove any whether they were In main deck or sideboard.
21 votes -
not getting reward cards for marvel achievements
got zero of the rewards for achievements and have done about 8 of them!! this is ridiculous at first was counting cards played towards achievement now getting no card rewards!! fix this and reward everyone ... these kind of things ruin the game and you wont be selling GEMS from many who will quit if it continues.... costing you money
14 votes -
companion
companions not working in competitive brawl after the update
14 votes -
Outdated client version
I get the outdated client version, but there are no updates available.
16 votes -
Rank Season Error Rewards
Today was rewarded with rank season error rewards, however when I went to open my packs, the first interface blanked out and sent me back to the Home Screen. Went to create new deck and no new cards were flagged.
Occurred on iOS.
13 votes -
Missing packs
I got a message on the app saying i was being given 10 boosters for my rank winnings but when i went to open them they all just disapeared
12 votes -
Monthly Rewards June 2026
Today is June 1st 2026. Yesterday (May 31st, 2026) I got the notice that the season had ended and received appropriate rewards. My rank was lowered the expected two tiers.
Today I got another notice that the season had ended. My rank was lowered an additional two tiers. I was given rewards for this new "season" but the packs are blank and when I went to open them they didn't contain anything.
Please fix this immediately. It is extremely disappointing to have my rank, especially my limited rank that I had to spend significant amounts of gems, doubly lowered.
15 votes -
Rank Bug
It's June 1st so the start of a new ranked season. My limited rank was reset from diamond 4 to gold 3 as normal, I got my rewards, started playing. After a few games I got a win that should have taken me from gold 2 4/5 pips to gold 1 1/5 pips. Instead, I lost a pip and went to gold 2 3/5 pips while looking at a victory screen. I reset the app thinking this was a visual bug, and was presented with another ranked reset screen telling me I finished May in gold 2, reset me to…
19 votes -
Unable to Open Deck Editor for Alchemy Decks - (Connecting to Server Freeze)
Attempting to Open the deck editor for any Alchemy deck results in Connecting to Server Freeze. All decks playable and other formats can be opened in the deck editor.
Have yet to find a workaround.
12 votes -
Unable to sideboard out
After every bo3 match, when it comes to sideboard, i can add as many cards as i want, but I can't take out any card.
20 votes -
BUG - Historic Brawl - Standard and Competitive - Companions not available in game.
When launching a brawl game after today's update, Any deck I use with a companion, the companion is not available for play. The card shows up at the starting splash screen for the game, and in the deckbuilder, but is not shown on the playfield. I have repeated it with multiple decks/companions.
13 votes
- Don't see your idea?