MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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2297 results found
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Gathering Local Files
This absolutely sucks major shite. I have uninstalled and deleted every single file related to Arena because of this issue. I have reinstalled a completely fresh install. I open it up, do literally anything, and Arena crashes, and when I try go back in it then proceeds to "gather local files" for 40 minutes, lets me in, crashes, then gathers local files again for 40 minutes.
I meet system min reqs, plenty of space on drives, and I do not ***** 50%< on any of the hardware when running it.
It is, as far as I am aware, not a…2 votes -
Game froze after beginning update whilst in match. All buttons gone but could see hand.
I was in a traditional draft and had just started a match. The mulligan and keep buttons were gone from the HUD whilst I was trying to select them. I closed the client and reopened it and it began downloading 1.4gb of game files. By the time it was finished I had conceded the game and i had a defeat banner.
The game didn't begin downloading until the second time I opened it, it hadn't checked for the missing files before allowing me to start a game.
I would like a refund for my draft entry in gold or gems…2 votes -
discard button grayed
Discard confirmation button stays grayed out when discarding 20 cards at cleanup (Glint-Horn Buccaneer deck) — timer expires, game lost
Category: Bug — Gameplay
Steps to reproduce:
1. Control Glint-Horn Buccaneer and reach the end-of-turn cleanup step with a very large hand (27 cards, requiring a discard of 20 cards down to maximum hand size).
2. Select the 20 required cards to discard.
3. Observe that the confirmation button remains grayed out even though the correct number of cards is selected.
4. The timer runs out completely and the game is awarded to the opponent.Platform: Android AND PC (reproduced…
1 vote -
Tainted Pact is miserable to resolve
Currently, resolving Tainted Pact requires you to sit through a 1-2 second animation for each card exiled, and the last card exiled (the one you're deciding to put into your hand or not) is only displayed tiny in the bottom left corner of the screen, next to the exile zone. If you want to exile your entire deck (e.g. while attempting to win with Thassa's Oracle), you need to click 90+ times and the entire process takes well over a minute. If you're looking for a specific card to put in hand, the experience is stressful and prone to user…
2 votes -
Deathtouch
Deathtouch damaging creature instead of removing indestructible counters.
2 votes -
Jump in marvel error
I have paid the entrance fee of 1000 gold for the jump in marvel event, but the interface bounced me back to home screen. When I clicked again jump in marvel event I got this screen. I had chosen web slinging and another mono white deck. So the second deck is gone and I am unable to continue to play the event.
3 votes -
Captain America Super-Soldier bug
I had a Captain America Super-Soldier on the board as my lone soldier in a hard battle. The had a Quake, Agent of S.H.I.E.L.D. on the board and cast a non creature spell. They then targeted my hexproof Captain tapping him and keeping me from blocking lethal damage.
Work called and I had to log out immediately or I'd have files to upload.
I'm rather upset this cost me a Loss in a draft where I paid money to get gems to play though. Admittedly just 900 gems but it still cost.
1 vote -
exile earth
I just played a game, I'm not sure what to call it but triggers were not working for Earth bending.
I used Badger Cub 2x to earthbend 2x my lands and they play some instant and exile it while it is in my graveyard... Now the thing that didn't make sense is that is that earthbending clearly reads "... When it dies or put into exile RETURN IT TO THE BATTLEFIELD TAPPED" yet not a single one of my lands returned. I earthbent 2 lands and they all were exiled, which is clearly not meant to prevent my cards from…2 votes -
“Thanks!” and “Sorry” Emote Bug
On the profile page it shows that I have the words “Thanks!” and “Sorry”. It seems that they are the 2nd option of “Nice!” and “Ooops”. During game play I haven't found a way to access them. I can say “Nice!” but “Thanks!” is not available, same with “Sorry” not available. How can I access these sayings during the game?
From the profile/emotes screen it shows Classic on 1 side & the other 15 options that can be changed on the other side. On the Classic side Nice! and Thanks! show up together and Oops & Sorry! together. But in…
2 votes -
Marvel achievement cards not appearing in my collection
I have completed all of the achievements for the Marvel rewards cards, but none of them show up in my collection. At first, I thought that I had to complete all of them in order to access the cards so I did, but even after completing all of them, I still have no access to any of the cards that were given as rewards, which is really frustrating.
2 votes -
Game turned to **** basically
Standard alone, is absurd. I can just imagine other formats being completely ridiculous. You brought reduced costs with granny, stupid saga enchantments that do 3 things on 1 card. Then let's add storm into Standard. Then there's 2 mana draw 2 of the top 3 cards. Also draw 3 cards with accumulated wisdom. May as well play all artifacts /enchantments/noncreature spells because only one card can deal with all the enchantments at once, especially when they're drawing 2-3 cards per spell. Then they buy it back. Maybe run a deck full of counters and discard, but that won't keep up…
2 votes -
Obviously you support any player who decides to play a drawn out game of solitaire, however...
...if this is the case, and clearly it looks like it, than please reprogram the fuse timer to quit penalizing the opponent for the inordinate amount of stalling the player in question is doing to accomplish this. My opponent gets done taking almost two of MY fuse timers to accomplish this "task" of an infinite loop solitaire game, either with <blank> Staff and Vivi Ornitier to produce an infinite untap loop to cast up to twenty spells in one turn or with Squirrel General and a pair of permanents that produce an infinite loop of token production, then with Sephiroth…
3 votes -
Connection lost
Since the latest update, the "Connection Lost" message keeps appearing, making it impossible to use the PC client
4 votes -
UI Broken - Select All over Done Button
Select All text is showing over the "Done" button, preventing me from proceding. I have to concede any match where I use a card that uses this mechanic (Choco, Seeker of Paradise in this case).
3 votes -
Hexproof creature targeted by kaito
How can a hexproof shield counter be targeted by a stunt counter from kaito?
1 vote -
Riddles in the Dark
I received the notification for the third riddle, answered it correctly, but there was no reward. I went ahead and answered what I could anticipate as the rest of the riddle answers. These were all accepted, but I received neither the notification after the 3rd notification, not any of the corresponding rewards. Hours later, I received the 3rd riddle reward, but no new notification for the 4th riddle. The riddle answers are no longer accepted when I enter them, presumably because I did previously.
1 vote -
Your game is a scam
Your entire game is a scam to ****** people out of more money. you have made the game pay to win and on top of that you have OBVIOUSLY rigged the game. you are clearly using some algorithm to stack decks and provide just the right card at just the right time to the opponent to ensure a loss. anyone with $1000 can build a deck that is impossible to beat without putting in just as much real money. any time you would pay to enter an event it is guaranteed you will lose most of the time. even using…
2 votes -
I bought some cards, including Elspeth Resplendent, and I haven't received them.
I bought some cards, including Elspeth Resplendent, and I haven't received them.
1 vote -
Silver Sable
Silver Sable Doesn't Have Option to Select/Submit 0 creatures. Card is forced to +1/+1 enemy creature if you do not show any creatures.
1 vote -
Moon-vigil adherents tokens includes creatures in enemy graveyard
I created 2 Moon-vigil adherents tokens using saw in half and instead of having being 7/7 they were 12/12 which should not be possible as i only had a total of 7 creatures in my graveyard and control.
the only way i can determine how they became 12/12 is if the tokens were also including the opponent's graveyard which i had counter 6 creatures.
to reproduce issue:
1.have some creatures both player and opponent graveyards
2.use saw in half to kill Moon-Vigil adherents to create 2 tokensthe power and toughness of the tokens should be equal to the total…
0 votes
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