MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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10162 results found
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Priority not held? (Game skipped priority over combat after a block without letting me use a spell)
Where: Avatar Quick Draft.
Had chump blocked a 6/5 and was going to use a razor rings (deal 4 dmg to target attacking or blocking creature) before end of combat to kill the 6/5 but then game skipped over holding priority and just ended combat not giving me a chance to kill the creature.
2 votes -
Bugged Mastery Pass (Reward NOT received)
Reached level 20 on Duskmourn Mastery pass and didn't receive the corresponding reward (2000 gold). I have previously 2650 gold from daily quests and should be at 4650 gold after complete level 20
30 votes -
Fix your game
You need to implement actual matchmaking instead of using an algorithm that determines whether we face a deck that counters the one we’re playing. You need to implement actual matchmaking so people with a limited library and minimal hours aren’t facing people with an expansive library and 1,000’s of hours played. You need to implement in game reporting to report cheaters in real time, instead of having to make our own log and screenshot every other player we come across. Anyone can go on YouTube and see the data people have collected on non-paying players getting rigged draws and shuffles.…
2 votes -
Firebending
I just played a game of standard ranked with player Gunn. with 2 mana on board he was able to do 15 points damage to me. then on next round he with 3 mana kills me with 5 more damage. firebending is broke and dumb i am glad I dont pay money to play this game. so much unbalance is such ****.
3 votes -
Play without fake cards
Would DEARLY love an option in Brawl (and other formats) to opt to only play matches that don't include fake/digital-only cards. They are ZERO fun for people who actually like Magic, especially paper Magic. Seriously: the worst thing to happen to Arena.
3 votes -
hexproof isnt hexproof
why did my creatures that all had hexproof get targeted by a spell?
are the destroy all cards that overpowered or did i miss something or was that player cheating?2 votes -
Set Completionist II
The achievement for 4x copies is not giving credit for completing the Final Fantasy set. I have Set completionist I, which I got for the Final Fantasy set but the second will not credit. I have spent multiple rares trying to complete. I pulled up Untapped to see cards and the only thing that I notice is not getting credit for having all 4 of Cid, Timeless Artificer. I have every artwork but Untapped shows only having one of each. I am unable to craft the remaining ones Untapped shows as missing since Arena shows I have all 4 of…
8 votes -
Lightwheel enhancements
i was unable to cast lightwheel enhancements from my graveyard. due to this i lost multiple games in my draft. please refund me what i paid for the draft
9 votes -
standard
I seem to be confused about something. I read an article that said Standard was flourishing. It seems degenerate and abusive. I'm curious if this abusive and degenerate playstyle is intentional and if I should change my definition of flourishing. It seems as though the cost of entry to play what I am accustomed to being the cheapest format is now prohibitive. And the format's meta changes so rapidly that I must now spend more than I am willing to remain competitive. And my cards lose value in random and chaotic ways. I was told these changes to the standard…
2 votes -
EoE Quick Draft Arena Ended Early
I was playing MTG Arena EoE quickdraft and it ended early when I was at 5-2. Can I get my run back?
2 votes -
xp points
XP points are not added to my mastery
65 votes -
Received 20 gems in rare slot of a pack despite NOT having all of the rares from that set.
I bought a pack of Foundations and it gave me 20 gems instead of a rare, with the mouseover text "You have collected all of the rares from this set". Except I haven't collected all of the rares. Please see attached images and log file. Could you please give rare wildcards instead of gems? This 20 gems instead of a wildcard feels like I'm being cheated, and lord knows I've spent enough money on this game.
Thank you for your consideration,
Duncan4 votes -
He wins by stalling at the beginning of a match
Nikoloplast, That is his in-game name, wins by stalling at the beginning of a match until the person quits.
4 votes -
the ai cheats
anyway we can give refunds to people that play the ai bots and the ai bots cheat? drafting the same rare and having both in their hands. having playsets of uncommons and commons. having the right cards at the right moment. customer service says that the players don't cheat on arena but don't say anything when you tell them that the ai bots cheat.
3 votes -
Feature request: Please add an option to flag opponents who go AFK
Please add an option to flag opponents who go AFK or rage-quit without conceding in ranked matches. A reporting system would improve fairness, discourage unsportsmanlike behavior, and make ranked play more enjoyable.
3 votes -
ratadrabik doesnt remove legendary tag from nazgul
There is a bug where ratadrabik in brawl does not remove legendary from the tokens of nazgul he creates. A lot of players are exploiting this, please fix.
9 votes -
The game changed my card choices.
The game swapped the cards I chose in the draft. When I saved the deck, it gave an error. I opened it and it had swapped the cards again. I remade a new deck and the card that had disappeared reappeared in the match, but I didn't have hand to play. I won, I lost, I went to change the deck, guess what? The cards disappeared! I closed it, rotated the deck, the cards appeared, but no lands came up. I swapped two hands, tried to play, but it didn't work. I'm only opening this ticket to inform you, and…
3 votes -
Iroh
Iroh, Tea Master card has a fault in its coding.
Card says you MAY give an opponent control of a permanent you control...
Currently online MTG REQUIRES you to give an opponent control of a permanent. It does not let you 'submit 0.' Also, during one game where I was forced to give control of an item (dual swords), the artifact remained attached to one of my creatures while also giving me a token. Overall, a very buggy card.
Please review.
2 votes -
Daily quest timer Stuck
My daily quest timer is stuck at around 15h 40m for the past day on both android and pc. I only play standard format, no direct matches or bot matches. I haven't had daily quests for 2 days now. It is not resetting.
3 votes -
Ancient vendetta
so I used Acient Vendetta, and it is not giving me all the names of cards, this has happen in a couple of my games. Prime example is Krenko in this picture. I can't make an inform decision if the list is not complete.
1 vote
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