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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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3335 results found

  1. Can’t play brawl

    I can’t play brawl because it is stuck on the waiting for my opponent screen

    2 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  2. Product suggestion

    This guy was playing an urza deck and he wasn’t casting any spells or anything but he was able to tap two creatures to trigger both displacer kitten & hullbreaker horror to just repeatedly bounce urza & use hullbreaker to bounce all of my stuff back to my hand and then they just kept playing stuff from their library without any mana or creatures available. They would just tap two creatures and then there would be a displacer kitten trigger on the stack with a hullbreaker trigger on top of it. Either this guy is hacking or you guys have…

    2 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  3. Auracite bug

    This guy was using Fountainport and White Auracite to make free copies of White Auractie with the blue fish 1/1 tokens

    0 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  4. Showing previous game state

    Playing a quickdraft game. Concede the game and go into queue again. After loading in to the new game, instead of being presented with the new game state, the old board and creatures show up along with timers and other live animations. Softlocked here and conceding from here counts as another loss.

    2 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  5. Traumatic Critique Draw Bug

    I cast Traumatic Critique for X as 2 targeting a Zack Fair. The opponent sacrificed it in response to give another creature indestructible until end of turn. The problem is I didn't get my draw 2, discard 1 trigger. As these are 2 separate effects in the text I don't believe the draw is dependent on the damage connecting unless I am misunderstanding the ruling.

    1 vote

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    1 comment  ·  Gameplay  ·  Admin →
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  6. Tokens being removed incorrectly

    Board state: Fire navy trebuchet, peregrin took, academy manufactor (optional)

    During combat Trebuchet generates token Ballistic Boulder, this triggers Peregrin to generate a food token (and academy manufactor to generate a food a treasure and a clue.

    Bug: After combat resolves the ballistic boulder is sacrificed, all the tokens that were generated by ballistic boulder are sacrificed.

    Expected result: all the tokens except ballistic boulder should remain on the board after combat resolves.

    1 vote

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    1 comment  ·  Gameplay  ·  Admin →
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  7. Painter's Servant

    I would like to report a bug of me being able to craft and use Painter's Servant in Historic BO1. I was not aware the card was banned in the format. I saw a video on YouTube using the card in Timeless and thought I would see if it was available in Historic since I do not like Timeless. The client let me craft x4 of the card and make a deck around it using Grindstone as well. I started in Platinum 1 and made it to Diamond 1. I then shared my deck with Reddit where I was informed…

    3 votes

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  8. Make Quitting a Game Only Available On Your Own Turn

    Quitting a match should only be allowed at the beginning of your own main phase.

    Since achievements and challenges are a thing, some of them are extremely difficult to do because opponents just quit in the middle of a build up or as soon as they realize they are going to lose. Quitting during your own turn would at least allow a person to finish out how their deck will work and complete challenges.

    It's extremely annoying when the task is attack with 5 creatures you just brought out this turn, when I set it up bring out at least…

    2 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  9. Game not starting

    Since the last update, I just can't start the game anymore. It gets stuck at the retreiving manifest step, telling me there was an error updating data. Even tried reinstalling.

    3 votes

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  10. error 503

    When trying to log in, it throws error 503, an unexpected error has occurred.

    1 vote

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  11. draft disconnect

    Draft Disconnection during picks as a result of autopicker.

    There is a recurring bug where if you are holding a card with your mouse while the timer runs out for your pick, arena will both pick the hovered card and autopick at the same time.
    Both cards will show up in your deckbuilder.
    Then, if you try to make another pick the game will bug and disconnect you from the draft table.
    Reconnecting doesnt even work half the time if you do not relaunch the whole game causing you to lose multiple picks.

    Honestly draft has been riddled with bugs…

    2 votes

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  12. 1 vote

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    1 comment  ·  Gameplay  ·  Admin →
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  13. Focus Fire Bugged

    I have tried multiple ways to cast a Focus Fire, it's bugged. I can't. I just lost a crazy game because of it... couldn't respond to a crab ETB, so they then sunderflocked me.... It is not castable at all, not even at sorcery speed. PLEASE FIX.

    1 vote

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    1 comment  ·  Gameplay  ·  Admin →
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  14. network connection error

    This afternoon I experienced power outages at home. Now, regardless of where I use my account (I tried on more than one computer and also on Steam and outside of it via the app), the game keeps losing connection.

    1 vote

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    3 comments  ·  Gameplay  ·  Admin →
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  15. Game Crash During Deck building

    I was building my deck after drafting it, when I added a basic swamp to the list and suddenly the pointer started loading (rainbow circle) and the game stopped working completely. I can't even open the “report a bug”. If I reopen the game the same thing happens again, I'm sad that I cannot play the deck that I built now.

    3 votes

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    0 comments  ·  Events  ·  Admin →
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  16. Manifold Mouse grants double strike to mouse. Regular damage is never assigned.

    Manifold Mouse gives mouse or itself double strike. First strike damage is dealt, but NO regular combat damage. I have lost MANY games because of this. I can't believe I'm the first to report this.

    2 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  17. Grand entryway force closes game

    When playing on iOS every time I play the grand entryway card forces my game to force close. Causing my mono white deck to be unplayable

    1 vote

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    1 comment  ·  Gameplay  ·  Admin →
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  18. Reward Orbs spent on two Cards but not received

    I earned 2 Orbs in the Secrets of Strixhaven Mastery. I spent them on 2 cards:

    Witherbloom the Balancer and
    Quandrix the Proof

    to build Decks with it.
    As you can see in the attached screenshots they vanished from the Masterypage but don't appear in the Collectionpage.

    Thank you for fixing this

    1 vote

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    1 comment  ·  Events  ·  Admin →
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  19. Ability to purchase a one time increase to deck storage limit

    I would love to see an ability to purchase an increase to deck storage limit. I have to imagine I'm not the only one who would be willing to pay a few bucks to get the ability to store 50-100 more decks. I'm regularly pushing the 100 deck limit and would love to be able to have more than that.

    1 vote

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  20. Unable to add cards after draft

    After drafting in deck building I can’t add cards to the deck I can only take away cards. I have to get out of the game close it and reopen it. I am using iOS

    2 votes

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MTG Arena Bugs & Product Suggestions

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