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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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2999 results found

  1. Molt Tender able to produce mana during summonig sickness??

    Opponent was able to use Molt Tender's second activated ability during the same turn it entered the battlefield and it did not have haste.

    1 vote

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    1 comment  ·  Gameplay  ·  Admin →
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  2. Skipped my priority

    I had Prophesied End and Extended Absence in my hand but it skipped through the attack phases two turns in a row. I lost the game because it. Can I have some gem compensation or a free entry

    1 vote

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    1 comment  ·  Gameplay  ·  Admin →
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  3. 2 votes

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  4. In a draft and cannot see the cards

    Cannot see cards in a draft

    2 votes

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    0 comments  ·  Events  ·  Admin →
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  5. Arena draft rf

    Having issues in arena where my table is in Opps side it is crashing all the time. I want a new token and some coin...

    2 votes

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  6. Won’t let me sideboard after issuenopening game in Bo3

    I play on mobile, and I just started getting into Bo3, so far really enjoying it. Sometimes however, there’s an issue joining matches. This has been an issue with the app. You can tell because it will say it’s found the opponent or whatever, but then it won’t actually join the game and it won’t let you back out. You rectify this by closing the app and then reopening it and it will put you back in the game and you can play it with no issues.

    However, I had this happen for the first time in Bo3 today, and…

    2 votes

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  7. Perfected Theory: when cast on opponent's creature adds +1/+1 to existing pow+tou instead of reducing pow+tou to +1/+1

    Perfected Theory (Reality Fracture): when cast on opponent's target creature adds +1/+1 to existing pow+tou instead of reducing pow+tou to +1/+1. Needs to be fixed.

    1 vote

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    1 comment  ·  Gameplay  ·  Admin →
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  8. Did not receive 4 reality fracture mythic card rewards from the mastery pass. Playing on IOS.

    Did not receive 4 reality fracture mythic card rewards from the mastery pass. Playing on IOS.

    2 votes

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  9. 2 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  10. [BUG] Cards not showing at beginning of game

    At the beginning of my last game (Premier Draft Reality Fracture), no UI was showing on the screen allowing me to select my starting hand. I had to restart the client and rejoin the game in order for it to appear after which my opponent timed out and lost which leads me to believe that either they had the same problem or that the bug appeared because they disconnected at in a weird timing.
    Fortunately the bug lead to my victory because my opponent was on the play but I'm afraid that had I been on the play I would…

    2 votes

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  11. Pack

    Packs show as not being available until September 29th
    It is currently October 10th

    2 votes

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    0 comments  ·  Store  ·  Admin →
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  12. sauron ring tempt army no block

    It was the opponents turn, they attacked with sauron and their orc army, orc army was a 1/1 it had max ring bearer, I wasnt prompted to block, so i couldnt could block... and just went straight to damage and i lost. could i have not blocked with my army it was a 1/1. there were no unblockable effects, in play besides the ring tempt, but my potential blocker for the 1/1 was a blocker that should have been usuable. Was I cheated or is this a bug? Screenshot added.

    2 votes

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  13. Unable to concede

    Pressing Concede does not end the game. No progress, no timer, game just stopped.
    The only option was to force close the application

    2 votes

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  14. Match starts but client remains on Starting Match screen

    MTG Arena freezes during matchmaking and fails to display an already-started match

    Platform: Windows 11
    CPU: Intel Core i7-10750H
    RAM: 16 GB
    GPU: NVIDIA GeForce GTX 1650 Ti

    I am experiencing severe performance and client freezing issues in MTG Arena.

    Symptoms

    • MTG Arena frequently becomes temporarily unresponsive and Windows displays “Not Responding.”
    • This happens even when most other applications are closed.
    • CPU, memory, and disk usage on the PC do not appear to be saturated when the freezes occur.
    • When starting a match, MTGA generates unusually high network traffic.

      • Around 15 Mbps after selecting “Play.”
      • Around 20–21 Mbps after selecting…
    3 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  15. Steam : game data space not cleaned after download

    Between the 21st and 22nd, the game asked for 11,000 MB of free space during loading. I made the necessary space, but the game did not free it again once the new game files had finished loading.

    I therefore deleted the download folder from my Steam files, ran the content verification, and launched the game. It downloaded another 1.5 GB when starting up, but overall I recovered roughly the 11 GB of space.

    With component prices being what they are at the moment, you need to be careful about the resources being used. I also find that, on mobile devices,…

    3 votes

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  16. Land stuck on board

    After some (another) "wait for server" error, land I was playing appeared on the board but was actually in my hand (i could not activate it for mana AND I was able to play another land this turn).
    See the log and the screenshot.
    Not the first time I experience this kind of bug, afterr server eror.
    Thanks for your time.

    3 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  17. Bug Report: Pack opening bugged with contents not received after restarting the client

    I opened a Hobbit pack in MTG Arena and the opening was bugged - 3 cards had errors shown on them in the pack contents screen. After seeing this bug, I closed my client and restarted the game, and found that none of the pack contents were in my collection anymore (for example, my mythic wildcard count did not contain the mythic wildcard in the screenshot), nor was the pack still available for me to open. Can I get either the pack back or the contents added back to my collection?

    3 votes

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  18. Skipp

    A couple of times now I’ve noticed that the game skips steps ex. Going from combat to opponents turn while I had mana and cards that could have been played . Please fix I’m loosing ranked games because of this .

    2 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  19. M21 Forest Art

    Hey Wizards, the art of M21 Forest by Jonas de Ro is still bugged. The mana symbol is not appearing in the card

    3 votes

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  20. sheltered by ghosts

    i am trying to redirect lightning sheltered by ghosts and it will not let me change the target of sheltered even though it is a single target

    2 votes

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    2 comments  ·  Gameplay  ·  Admin →
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MTG Arena Bugs & Product Suggestions

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