MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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2976 results found
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option
After the newest update, it seems 'choose one' cards don't allow me to select an option in the browser. For example, when I cast 'Windcrag Siege', the browser pops up, but the options are not selectable. If I click 'show battlefield', instead of switching to the battlefield view as normal, the options remain on screen and change colour when I hover, but still aren't clickable. Back to browser, the problem persists. I'm not sure if this is happening for other 'choose one' cards. Screenshot attached.
17 votes -
Windcrag siege bug causing game losses
When casting windcrag siege, I cannot do anything and then the game times me out. Before, when timed out, the game would auto-pick a mode. Now it's just going straight to game loss.
16 votes -
Companions are missing
Companions are missing, I play brawl
Ive had the same two decks with companions and both havent been edited in over a month. Worked fine until yesterday.
When you match it shows your commander and normally shows the companion too
And when the match loads you only see the commander and normally you would see the commander and the companion
I checked the deck builder also and still says i meet requirements. Like i said i haven’t altered these decks
19 votes -
The Hobbit Welcome Deck Duel Bug
I have played the welcome decks for Hobbit four times with a black deck and two times with a red deck. After I get two wins I go to start a thiird game it kicks me out and has me start over from no wins. Out of six games, 5 wins I have received one of the rewards. I would like to keep playing and see how far I can make it on this deck but as of right this moment it is not allowing me to. Please help plus how to I receive the missing/unreceived rewards.
15 votes -
The Hobbit Welcome Deck Duel rewards no cards for the 1/2 wins
The newly added The Hobbit Welcome Deck Duel does not give you cards when you win 1 or 2 times.
I tried it 3 times and every time after I press "claim" the client returns to the main screen without giving out cards.14 votes -
Brawl, companion is unavaliable/isn't inthe companion zone.
simple problem, my deck has the companion and meets the requirments, but the companion isn't in the companion zone nor is it in the deck itself.
17 votes -
Companion not works in the Brawl
I have companion- legal deck in Brawl.
when i enter the match companion not shows up in it.
Neither it appear in my command zone.
please.
fix it.16 votes -
2000 Gold not received from connecting to Discord
I received this news, it says that by connecting to Discord, I would receive 2000 Gold, "you get 2000 Gold the first time you connect, I attach the screen how do you receive them? I signed up for Discord with the same email as my account... Thank you
11 votes -
Windcrag siege does not let you pick option and runs your timeouts
When you play the windcrag siege your able to pick two different options. Game does not allow you to pick any and uses timeouts .lost a couple of ranked matches because of this. Thank you for your attention to this issue. Nydeadhead#69969
15 votes -
Bug with Traditional Draft
I completed the traditional draft last night, when I went to go play my first game I got the network error in the screenshot below. I figured it might have been a client-wide issue so I tried booting up a standard game but to my surprise I was able to get in. I figured I had some time this morning to play a couple games but I received the same error this morning as well. I'm worried I'm going to lose my Arena draft token and that I'm not necessarily as available to complete some bo3 games this weekend.
10 votes -
Traditional Draft matches cannot be played.
After the update, Traditional Draft matches cannot be played, though Constructed formats are working fine; my current record is 1 win, and I have two matches left to play.
I use PC.10 votes -
Network Error on Traditional Standard Event
Hello.
I've started a traditional event, playing two games before the release of alchemy. After the release, it shows this network error, unable to join event, but I'm able to play normally in ranked and other modes/events.
10 votes -
Traditional Draft Network Error
I drafted a deck a few days ago, and when I tried to play a match today I received the following message after hitting the Play button: "Network Error. Unable to join event. Please try again later." This issue started after the scheduled maintenance on October 13 and still isn't fixed.
10 votes -
*URGENT* sculpture not listed as creature type
sculpture is not a selectable creature type despite being in the game with the new vraska. it severely nerfs her to not be in the game
11 votes -
"Loot" does not place the cards at the bottom of the library.
I'm trying to play Green Loot in Brawl games, and every time I try to use its active effect, it doesn't send the cards to the bottom of the library. I've read the effect several times, and it doesn't mention anything about leaving them on top; I assume it's a bug, since it has happened to me in multiple games.
12 votes -
Unable to zoom in on cards prior to adding to deck
I am unable to view larger images of the cards before adding them into my deck in the deck builder. I had previously held a finger down on a card and it would expand to show a larger picture, now I have to add it to the deck and then view it.
One app suggestion for mobile players would to have the zoom function available kind of like using two fingers to pull apart and zoom into the image frame to view cards instead of holding down the card to view
10 votes -
The Hobbit riddle bug skips to 8th riddle
I answered the first 4 riddles correctly but didn't notice it skipped to the eighth riddle. When I answered the eighth riddle it then opened up the final riddle, but I am missing 5, 6 and 7.
10 votes -
Hobbit riddle bug on 3rd riddle.
I've answered all of the 1st 3 riddles in the Hobbit mini game and received no prize for answering the 3rd question correctly. Is that right? Just confused about it I guess. I know I answered them right, they're straight out of the book.
13 votes -
Third riddle (wind) does not give a reward and no follow up mail is sent in game
Hello - I was doing today's riddle promotion and when I did the third riddle (code: wind) it hung. When it stopped hanging it took me back to the store with nothing to claim. I tried to re-enter and it says it was already redeemed but nothing new is in my library and no follow up mail was received like the previous 2 riddles.
13 votes -
Cards don’t zoom in while holding them in deck builder
Mobile iOS. When in deck builder in sealed middle earth event I want to hold a card to see it zoomed in before I add to my deck but it doesn’t work. Holding a card adds is directly to the deck. In the deck the zoom in option while holding a card doesn’t work either. I have tried the same in normal deck builder outside the event with the same result. I have tried fixing game files.
11 votes
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