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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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2689 results found

  1. Unable to select cards during sideboarding

    During a Best of 3 Standard match, I was unable to select cards from my sideboard between games. The cards were visible, and I was able to select cards in my deck, including incrementing and decrementing them. Hovering over cards in the sideboard also did not display larger versions of the cards. Hovering over cards next to the scroll arrows worked, but they were the only ones. The matches I played before it on the same day did not have this issue. Closing and reopening the client did not resolve the issue for the next round of sideboarding.

    18 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  2. Can't Sideboard in B03

    Check reddit this is a common issue, you are unable to sideboard in a BO3 game making the format unplayable. it's cost me enough games I am no longer playing BO3. This needs to be fixed yesterday.

    16 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  3. Cannot edit decks

    When I try to edit existing decks in Arena (on a PC) I get to "waiting for server" screen and then nothing happens. It just keeps waiting. This has been going on for days now. I've tried uninstalling, among other things, but nothing seems to work.

    11 votes

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  4. Cannot remove cards during sideboarding

    During a recent (05/20/26) Standard Bo3 match, I was only able to add cards to my deck between games, not remove them.
    This is a new problem on Android- I've been playing Bo3 Standard for a while now, and it's never happened before.

    16 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  5. Phantom Premier Draft bug

    My account is currently locked from today's special phantom draft. At first I was able to draft without issue and started playing, but at some point I had a disconnect issue with my network. Afterwards, I haven't been able to join the event since, and the event appears with a “Start” button, as if I never drafted. The message I get when clicking is “NETWORK ERROR Unable to join event. Please try again later.”

    14 votes

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    0 comments  ·  Events  ·  Admin →
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  6. Sideboarding not working

    Since the new update this morning, I am unable to remove cards from my deck during sideboarding. I’m on an iPad and it’s though the client doesn’t recognize my finger taps.

    16 votes

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  7. Card filter not working

    It won't let me filter cards by mythic rare or rare or uncommon or common but it will let me filter by weird combiations of filters like common and uncommon or like rare and 4 costs, I've reinstalled and file verified and it doesn't help.

    11 votes

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  8. Jump-In Marvel

    Jump Into Marvel Issue: I paid 1000 gold coins and chose two packets,Battalion and Agents of SHIELD. . Coming back to play I am given the button to choose packets and brings me to another screen where Iron Man is pre-selected and the confirm button does not work. See screenshot and log. Currently unable to use the Jump Into Marvel Event.

    12 votes

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    0 comments  ·  Events  ·  Admin →
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  9. No update in app store

    App asks for an update, yet there is no update available in the app store. IPhone 16

    14 votes

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  10. 14 votes

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    1 comment  ·  Store  ·  Admin →
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  11. Unable to load iOS app

    The game says an update is required but there is no update available on the iOS App Store.

    14 votes

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  12. Full screen setting does not save for wide screen monitor

    Full screen settings do not work/persist when using a widescreen monitor. Most modern games properly support full screen settings.

    17 votes

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  13. Deck builder freezes on “Waiting for the Server…” when opening specific Historic deck

    Platform: PC / Windows
    Format: Historic Traditional / Best-of-Three

    Issue:
    The MTG Arena client freezes on “Waiting for the Server…” when I try to open a specific Historic deck in the deck builder. The deck can be imported/created and can even be played in matches, but after saving it, trying to open or edit the deck causes the client to remain stuck on “Waiting for the Server…”.

    Steps to reproduce:
    1. Create or import the following Historic Traditional deck.
    2. Save the deck.
    3. Leave the deck builder.
    4. Try to open the same deck again from the Decks screen.…

    12 votes

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  14. "Rank season error" message gave me 10 mistery packs, but when i oppened them they just disappeared and i got no cards..

    I got 10 booster packs on a system message at MTGA, but when i oppened them they just disappeared and i got no cards and no wildcards progression

    12 votes

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  15. June

    Got 10 weird packs for June rewards, opened one and got an error.... Then the packs disappeared!

    12 votes

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  16. 今週(26/06/17 JST)のメンテ後にデッキ編集が開かないケースが有る

    下記手順で再現(友人から代理報告であり、自環境でも再現)
    1.添付したリストのデッキをインポート
    2.インポートしたデッキを編集すると「waiing for the Server」で画面が進まない

    ただし、2の前にデッキ選択中にフォーマット変更しておくと、
    デッキ変更中フラグが立っている状態での再起動となるため、次の先同時に編集画面に入れるみたいです

    11 votes

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  17. Issue with Davriel

    Problem with the Davriel game on PC and iPhone. The image speaks for itself — Davriel's text no longer displays.

    10 votes

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  18. Match and quest reward bug

    No match and quest reward since this morning (EU).

    22 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  19. Bug Report: Multiple Rank Resets / Rank Reset Not Fixed

    My rank was reset twice between June 1st and June 2nd. Although the official X (formerly Twitter) account announced that a fix had been deployed for this issue, my account's rank has still not been restored to its correct state. Could you please look into this and restore my rank? Thank you.

    12 votes

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    2 comments  ·  Gameplay  ·  Admin →
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  20. Ghost packs and ranked reset

    Yesterday, when the May ranked season ended on MTGA, I received my rewards. Since I had finished in Mythic rank in both Limited and Constructed, I was demoted to Platinum. So far, so good. But today, when I logged into the game, I got a message saying my rank had been reset. I received the rewards again, but now the packs don't show which collection they're from, and when I open them, nothing happens. Then, on top of that, my rank dropped to Silver.

    14 votes

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MTG Arena Bugs & Product Suggestions

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