MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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4202 results found
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3 votes
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Problemas al cambiar de fase de juego
Nunca me dejó pasar a la siguiente fase de juego. No era problema de internet, porque mi oponente podía moverse, incluso seleccionaba mis cartas
2 votes -
Bitter Triumph Instant Not Instant
Had two open mana in the form of treasure tokens with a Bitter Triumph in had, 6 life, and three total cards in hand. Put a stop on the opponent's upkeep to target their Voice of Victory and I couldn't cast it. Figured I might have to wait for them to draw or take an action to be able to cast it in response so I passed to draw and still wasn't able to cast it. Opponent animated a land and proceeded to attack. Wasn't able to cast Bitter Triumph at any time up to this point. Tried sacrificing both…
1 vote -
Hexproof doesnt protect against destroy all effects
Its happened numerous times to me where i have creatures with hexproof, which in the games own words says protects against spells and abilites my opponents control, but every time my oppenents play a destroy all creatures effect is doesnt stop the spell from activating against it. How is that hexproof then?
1 vote -
I am not being promoted to Mythic rank even after several victories.
Despite multiple wins, my rank does not promote to Mythic.
I hope this issue can be resolved as soon as possible. Thank you for your assistance.1 vote -
No rewards by winning gamea (standard ranked and midweek) on 25th of march
No reward of any kind granted after victories in ranked and other events on the 25th of March 2026.
2 votes -
Yeah, my snakeskin veil was sitting in my hand and completely useless as i was not given the trigger option to use it. In short, I lost
Opponent played Aang targeting my 7/7 Moonshadow. Snakeskin Veil sitting in my hand. Never given the option to cast it. Lost due to a bug that didn't allow me to play a key protection card. Sick of all the bugs in this game.
1 vote -
Airbending
My creatures got airbent, but I cant recast them. Bug.
5 votes -
Copies of Badgermole Cub Crash the Game in a Draw
- Give us the steps to reproduce the bug
- make man copies of the badgermole usually 10 does it i think then tap a land that was earthebend'ed for mana
- Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
- PC, MAC does not matter both have done it
- Enter the actual results you’re experiencing
ends in a draw with "please take a different action or the game will end in a draw"
- Enter the expected results of the feature
Mana should be added when you tap a land for mana without crashing the game into a draw
- Add any…
3 votes -
Timeout on opponents turn
If your opponent pulls off an infinite that spawns copy tokens that despawn during end phase, it will time you out while your opponents tokens are despawning
3 votes -
game meccanic
i dont now if is a bug or its legit but him dont play card that reduce the cost of exiled card almost in description of all card he play no one mention this meccanic... i make the video of the game but its too much high for sending, he play card exiled whit air domain an infinite times creating 22 pawns at the end of her and mine turn the problem is whit the cost of exiled plaiing card equal to 0.....otherwise if you can do a better card research in deck construction because dont wark, if i put…
1 vote -
Unable to purchase Gems
I attempt to purchase gems through the in app purchase, but when it loads the Google play store it says "you already own this" and then restarts the app.
2 votes -
I cannot log in to MTGA customer support site.
I cannot log in to "https://mtgarena-support.wizards.com/hc/en-us".
Steps taken & results
- I recently changed email address of my account via customer support.
- Since then I cannot log in to "https://mtgarena-support.wizards.com/hc/en-us".
- The agent said that I should post this issue here.
- When I try to log in to the site, it redirects me to "https://myaccounts.wizards.com/account?kind=error&message=User%2520is%2520invalid%253A%2520Email%253A%2520%2520isam.fableswalker%2540gmail.com%2520has%2520already%2520been%2520taken".
- I guess MTGA customer support site produces an error that says "User is invalid: Email: <MY OLDER EMAIL ADDRESS> has already been taken".
"Which platform you're using"
- I'm using Google Chrome to access the site.
Thanks.
3 votes -
Trying to Undermine Scryfall is to Undermine MTGA
Disclaimer, I dont use the Gather to look up cards.
That out of the way, please make it easy for sites like Scryfall, to maintain THEIR database for new releases.
MTGA, like MTGO is a secondary database. This shouldnt be such a chore to maintain. Here is just ONE example of how product releases didnt happen cleanly and Scryfall's database for MTGA should be more complete but isnt.
MTGA search: "s:mh2" = 162 MH2 cards.
Scryfall search: "s:mh2 game:arena" = 17 MH2 cards are shown.
(//These counts are true as of 24 March 2025)MH2 was never released fully for…
1 vote -
Art Styles not Displaying Correctly.
When I'm searching for cards, especially I have a card in my collection already. AND especially when I have hearted it, THEN I should see that art OVER the other art.
S:PZA is objectively is bad. It misses any styles and really any care.
I think the art itself could be ok when it is presented better. However you made it look the worst way it could.
At least let me hide the ugly styleless PZA cards. (Most of the cards are reprints and have styles in the backend that look halfway decent).
And yes I am not crafting the…
1 vote -
PC - Recurrent Disconnecting During Game
I was going to give a detailed report on an issue I've been experiencing the last few days, but just by giving a look at this "bug/product suggestion"forum, I already gave up the ideia. Because there's not even as especific thread for bugs... people spend a lot money on this game, it doesn't make any sense. Please, change this asap, it passes such an amateur vibe. Also, there's not even a timestamp on the "ideas" listed when you start to type in the title text box. I'm sorry, but this overwelmed the inicial issue. That said, there's some problem with…
2 votes -
Heliod and Daxos
Daxos blessed by the sun and Helios sun crowed make android app crash when they hit the battlefield
1 vote -
TSUGE -CHEATER
Still being forced to play this tsuge guy twice in a row. You made me face off against them. I f****** just left the game, made him wait out the game started the game back up later and you made me play him right away again and I left the game again so you really want me to just quit playing the game cuz that's where it's headed man. I'm just not going to play your f****** game anymore. What the f*** you're f****** cheating f**** man
2 votes -
CHEATER - GOATI
Guys, a cheater gets the exact three cards that he needs to win the game in a ridiculous way. There's no way that he actually had those cards in his hand. Give me a f****** break buddy. You're f****** rigging the f****** game and letting people f****** cheat. It's disgusting wasting my f****** time. I'm a pain ******* customer
1 vote -
Earth kingdom protectors effect not working
Attempted to use Earth Kingdom Protectors effect multiple ways and there never is an activation option for the sacrifice effect, rendering the card an effectless 1/1.
1 vote
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