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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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2275 results found

  1. etrata mutate

    Etrata the Silencer trigger + Mutate.
    This is an old bug, I need to reproduce it again and will, but I don't think anyone else has ever discussed it or if it has been addressed. To reproduce: Attack an opponent with Etrata. Hold priority while her trigger is on the stack. Flash a mutate creature on Etrata and choose TOP.

    EXPECTED OUTCOME: Etrata and the mutate card both shuffle into the library. Target is exiled with a hit counter.
    ACTUAL OUTCOME: Target is still exiled, but the Etrata mutate stack stays on the battlefield. This appears to be because it…

    1 vote

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  2. Shuri, Wakandan Inventor - French translation issue

    The french translation of Shuri missing the "until end of turn" limitation on the copy effect.

    See on the capture both MTG Arena and "paper" card in french.

    Key words in french are "Jusqu'à la fin du tour" (meaning until end of turn)

    1 vote

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    0 comments  ·  Text Translation  ·  Admin →
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  3. Big glitch or cheating

    While in the last game of a premier draft versus player antThony, my turns were being skipped while having available mana, instant speed effects were not available, trying to attack was not possible, etc...
    It really looked like my turns were being controlled by the opponent.

    Game has been stuck for more than 10 minutes while on my opponents turn without any clock running

    1 vote

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  4. Echo, Perceptive prodigy not worked with Bruce Banner activated ability.

    I recently did a draft match on Arena (which paired me with the #88 player while I'm gold... ok..) I activated Bruce Banner and went in Full control mode to assure me to use Echo ability to draw twice the 2 cards I wanted, Once Banner is activated, Arena asked me for mana to use, but then it just went full auto and made me draw my 2 cards, and I couldn't use Echo while ability was on the stack.

    1 vote

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  5. Deadly Cover-Up wouldn’t let me select cards in the graveyard

    Playing a ranked Pioneer match and used the collect evidence piece of Deadly Cover-Up to get rid of some Arclight Phoenixes. When trying to select cards in the graveyard, the arclight phoenix card wouldn’t display properly. If I selected it, the phoenix in the library would unselect and vice versa. Did this twice in the match and it happened both times. Ended up losing the match. Playing on an iPad with latest updates.

    Starting to wonder if this game is only worth playing on PC.

    1 vote

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  6. Full control did not work

    Full control mode was on before this interaction. Tasigur sacced to eldritch evolution to fetch Thoracle. Thoracle etb on stack and resolved without me getting the chance to response to my own trigger to cast tainted pact while I did have the mana to cast tainted pact.
    Played on Ipad.

    1 vote

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  7. Stuck on opponents turn

    Opponent played a card and game wouldn't move to my turn. It was just stuck on the picture attached. By the time I realized what happened and reloaded into game I loaded into the game just long enough to see I would have won but then it made me concede because I had been afk too long

    1 vote

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  8. Game no longer loading just app opens and screen is just black

    When I open the app it not longer opens to the loading application page where you synchronize with the server with the art background it is just black

    2 votes

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  9. displayed name

    I need... or is there a way to change your displayed name?

    1 vote

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  10. aerialist

    1. Put two +1/+1 counters on Beast, Erudite Aerialist.
    2. Debian/Steam
    3. Beast doesn't have flying
    4. Beast has flying
    1 vote

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  11. Bug lié au booster doré

    J'avais débloqué le booster doré grâce à l'achat de 10 boosters, puis lorsque j'ai débloqué les cadeaux de l'anniversaire mgt arena, j'aurais dû avoir un autre booster doré. Mais je n'en ai eu qu'un seul au final

    1 vote

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  12. Ban Nexus of Becoming from standard ranked

    Ban Nexus of Becoming from standard ranked.

    1 vote

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  13. Bug

    Android arena. Playing midweek magic phantom bot draft. Both me and my opponent roped at the same time. Skips my next turn after I played one creature spell that stayed on the stack and never resolved. No way to leave match except to exit the app.

    1 vote

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  14. "Read Ahead" on "The Cruelty of Gix" makes it go to the graveyard, no trigger

    "Read Ahead" on "The Cruelty of Gix" makes it go to the graveyard, no trigger.
    lost two games in my planar cube draft. one time i cast the card chapter 1. everything works fine.
    one time i cast on chapter 3, goes to the graveyard, no trigger on the stack.
    one time i cast one chapter 2, again goes to the graveyard, no tutor for me.

    1 vote

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  15. Cactus

    Unable to target cactus creature with sorcery spell

    1 vote

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  16. fastbond

    I had fast bond, zuran orb, bristly bill combo going and I was not able to execute my combo because I timed out on my turn. Why does the rope burn while I am taking game actions?

    1 vote

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  17. Ban River's Rebuke in Brawl

    First of all, thanks so much for all the wonderful care given to Brawl the last few years!

    A good follow-up for the recent bans would be River's Rebuke. It's extremely unfun.

    1 vote

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  18. Misleading Reward Display in Marvel Jump In

    Hello,

    I would like to report what I believe is a deceptive reward display in the new Marvel Super Heroes Jump In event.

    The reward screen clearly states:

    Reward: 2 Rare cards
    Rare or higher card

    There is absolutely no mention anywhere that a reward can instead become 20 Gems if the player already owns four copies of a Mythic card.

    In a previous reply, your support team confirmed that Jump In ICRs do not have duplicate protection. This means players may pay 1,000 Gold expecting the advertised reward of two Rare cards, but instead receive only 20 Gems without…

    1 vote

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  19. Card Style

    I did NOT receive my card style purchased in store.

    1 vote

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  20. Timer Starting on Opponents Turn

    How is it possible that MY timer starts while the other player is still looking at their own da*n cards?? Let alone I have a deck that has 47 lands in it, and out of the matches I have played (approx. 15) the most I got in any of them was 5 compared to their 13?!? This game has become toxic every update, unbalanced, poor match making (faced the same person the other day 4 times with a 24 hr period), game turns not registering, cards not registering when played (sometimes takes a few tries), etc. Wizard updates have turned…

    2 votes

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MTG Arena Bugs & Product Suggestions

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