MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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No existing idea results
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10210 results found
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No damage
Inkmoth Nexus didnt do any damage, Hits, via Infect 1 leaves a poinson token, but it is supposed to be a 1/1 creature and did no damage.
2 votes -
“Going Wide” Achievement Bug
I played the Red/White deck in the Starter Duel event. Attacked with 23 token creatures and 1 permanent creature. My opponent blocked some if the attacks but lost after damage. I was able to take a screenshot of this (taken @ 10:07am PST, April 10th). This happened multiple times before in a different games, where I attacked with 15+ creatures (most, but not all, of them tokens) and the opponent either conceded before damage or lost after damage. The Red/White and Blue/Green Starter Duel decks were the only ones used for these cases.
Played on a Mac device (iPad Pro 5th gen, model A2378, iPadOS version 16.3.1)
The expected result was to get the achievement “Going Wide,” which requires “attack with 15 or more creatures in a single combat step.” After several instances of not receiving the achievement despite meeting the criteria, I replayed until I could get a screenshot for proof.
I played the Red/White deck in the Starter Duel event. Attacked with 23 token creatures and 1 permanent creature. My opponent blocked some if the attacks but lost after damage. I was able to take a screenshot of this (taken @ 10:07am PST, April 10th). This happened multiple times before in a different games, where I attacked with 15+ creatures (most, but not all, of them tokens) and the opponent either conceded before damage or lost after damage. The Red/White and Blue/Green Starter Duel decks were the only ones used for these cases.
Played on a Mac device (iPad…
7 votes -
A creature stayed on the board where it shouldn't
Hello,
My opponent played a Toxic Deluge to kill all the creatures on the battlefield
But their Opposition Agent stayed even with -1/-2
It can't be indestructible because I had Shadowspear and used its abilityJust to inform you about this bug
1 vote -
Card placement UI glitch
The UI makes cards start floating and prevents them from being used once played (btw I am playing on an iPhone)
2 votes -
Porcelain Gallery - cannot respond
I was playing against my opponent who had their board assembled with a variety of creatures. Alela, cunning conquerer being their commander. Most of which were tokens from Alela, I was waiting to echoing decay them but my opponent unlocked their Porcelain Gallery and it did not even give me the chance to reply, the effect hit the stack and took effect, so I responded with echoing decay and my opponent paused for a long time after, I believe as confused as I was.
1 vote -
Shifting forest plus Emrakul
Dear Mtga support,
I notice that if i discard Emrakul The Aeons Thon, and so Shifting forest become in delirium (four diffferent type of permanents), I'm not be able to activate Shifting forest ability to put a copy of Emrakul on the battlefield before Emrakul ability (reshuffle your graveyard) activate…is it right?
1 vote -
Unable to get Collection
Hi, since April 24th I can't access the Arena server with the following error message: Unable to get collection. On April 23rd you did a server maintenance, apparently with an update to version 2025.47.35. I'm stuck on 2025.47.10 and my Epic Games Launcher (I have a Mac) still doesn't show any available updates. I can assume that this is the problem, but I can't find a solution. For now it's impossible to play.
7 votes -
Not drawing lands
Consistently not drawing lands when I have 20 of them in my 60 card deck
4 votes -
priority
Game did not give priority off cryogen relic trigger entering play. I wanted to cast Demand Answers inresponse to the trigger to sac the relic so i had exactly 1 card in-hand to proc off riddler.
Instead it played the relic immediately and drew me a card, putting my hand size at 1 over the limit riddler wanted.
1 vote -
Unable to Add Commander to Deck
I am attempting to add Halana and Alena, Partners as my Commander in my 100deck Commander set. It is Legendary and the correct mana colors, don't understnad why it won't take.
2 votes -
Yargle achievement
Yargle achievement for winning game without casting creature with ability no registering!
3 votes -
did not allow instant
when opp cast creature I had an instant to target my creature and deal damage to his creature and I was not allowed to cast; they cast a sac creature destroy target creature at sorcery and again I was not allowed to cast my instant both times right after he cast his creature and right after or before he could cast his scocery I was not allowed to cast my spell. Issue with stack and maybe interaction with sac creature spells and target creature instants IDK but I want my 2,000 gems this was a draft.
2 votes -
Alchemy Packs are not counting towards gold pack
Alchemy packs are not counting towards golden pack. If they need to be standard alchemy then magic needs to update the wording. Currently it just says standard and alchemy. If you click on full details it says the same thing.
4 votes -
cant cast instants
i lost several standard ranked games because i cant cast any instant spells during enemy turns. pls fix this bug
3 votes -
チュートリアル
チュートリアルで画面上にカードがフリーズするバグです
初めてMTGをプレイしていましたが、チュートリアルで先に進めなくなるとは思いませんでした
早めの修正をお願いします4 votes -
Format Care Arena: Alchemy, Historic and Timless
Formats on Arena have serious problems. That's because, since a lot of players play every day an enormous number of matches, metas revolve very quickly. An online game should have ban, rebalancing, and sban every month at least, but every two weeks possibly. On the contrary, now formats are completely lost and left to themselves.
I will now talk about the arena-only formats. Also, Standard has problems, but you already know (you should have acted sooner, also in this case). But let me say that Omniscience is completely wrong and should be banned because every time you ban a card around it, people just try other ways to ruin the format.
Alchemy: Also here, Omniscience should be BANNED. Simply. Any nerf should not be good. Any combo deck built around this card is simply a format ruiner, because matches are extremely boring in every case.
Historic needs to be reformed.
The game is getting more and more boring every day. In most of the matches, it seems to see opponents play a solitaire game. You don't have any possibilities of interaction with some of the decks now present in the format.
Especially in Bo1, the most played format in your app, Magic is becoming very boring. Reanimator persist combo is very annoying. Now it consistently closes during the second turn, and it is very difficult (and boring, since the matches are all the same) to play against it, since you should always have the exact answer in the first turn.Eldrazi is simply horrible, since I don't understand why only this deck can have such synergies that completely prevent opponents from playing. Destroying opponents' lands without the possibility of having a land back and without any drawback for the Eldrazi player is horrible in a format like Historic, also because every other strong way to interact with opponent lands is banned. And also, Eldrazi is the only deck that has two ramp lands specifically made for the deck. Why should any other deck have the same possibility?
That's why the format is becoming a solitaire card game, and why playing Magic: The Gathering has never been so boring and even frustrating, to the point that I prefer playing other games, and it happens frequently that I shut the app, passing to other, more passionate games, such as a real solitaire. Game experience is no longer the same as before.
Timeless is simply unplayable, since it needs way more cards to be even considered as a nice and interesting format. You have already added some cards, but this is not sufficient. And also in this case, you have to rebalance the format faster and to act with haste when a problematic deck presents, because the problems in this format emerge very fast, and the format is not old and rich enough to reduce the influence of bad cards.
In a simple sentence, you have to care for the formats. Now we, as a community of players, feel completely lost.
Formats on Arena have serious problems. That's because, since a lot of players play every day an enormous number of matches, metas revolve very quickly. An online game should have ban, rebalancing, and sban every month at least, but every two weeks possibly. On the contrary, now formats are completely lost and left to themselves.
I will now talk about the arena-only formats. Also, Standard has problems, but you already know (you should have acted sooner, also in this case). But let me say that Omniscience is completely wrong and should be banned because every time you ban a card…
2 votes -
Client crash during draft
Got a crash of the client (PC windows 11) during my last quick draft, had to restart the client and reconnect. Lost the game by the time i reconnected. No apparent issues with my connection. Can you help me?
2 votes -
Life loop
This image reflects an "unbreakable" opponent life gain/loss loop which "breaks the game."
Just so you're aware.5 votes -
Light wheel enhancement graveyard
Light wheel enhancement was not castable from my graveyard at max speed. Even when a second copy entered the graveyard (at max speed) both copies remained uncastable. The opponent controlled no permanents blocking interaction with graveyards.
6 votes -
Yargle Day achievements Death By Vanilla not working I have won 2 games that meet the requirements and have not gotten the achievement
Yargle Day achievements Death By Vanilla not working I have won 2 games that meet the requirements and have not gotten the achievement
2 votes
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