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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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2813 results found

  1. Display count of Legendaries in deck builder

    Many recent limited sets have had a "legends matter" subtheme. While it's possible to manually check these, it would be very convenient if this was added as a subcategory in the "deck details" screen of the deck builder. Cards may already be double counted due to multiple types, so that should not be a concern. Thanks!

    2 votes

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  2. Purchased deck not available in Deck Builder Tab

    i, thank you for your time and for all the enjoyment you've brought me through your game. I have only recently gotten back into magic and im loving it like I did when I was a kid in the early 2000s. I purchased the physical edge of eternities commander deck and I loved playing it on spelltable as well as in person with my brother, leading me to want to buy it to play on arena. I did so, and it showed that I claimed the deck after purchasing but I cant see it in my decks, if you…

    2 votes

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  3. Mass-delete deck option

    I often iterate on decks and like to retain some semblance of version control. And sometimes formats rotate and require deleting large swaths of old, irrelevant decks.

    This may not seem like a huge issue, and in some ways it is not. But atm you are enforcing a time penalty on the most engaged users who wish to churn through deck slots quickly. It is an active impedance (and often deterrence) to how often I use this program.

    Have us type in DELETE in all caps or whatever—but let us delete multiple decks at a time.

    PS:…

    3 votes

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  4. Unable to use Wildcards

    I am unable to redeem any of my wildcards, I have 6 rare wildcards and am trying to craft even 1 rare and am unable to do so.

    3 votes

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  5. Random encounter/top deck bug

    So I am a brewer in best of one standard on my android, I play a random encounter gruul deck right now. I wasn't sure what happened the first time I came across this problem but it just happened again. I run surveil lands to manipulate my top deck for random encounter. I got to my turn, I drop my surveil land, overlord of the hauntwoods on top so I keep it there. I then cast my random encounter and among the 4 cards milled the overlord wasn't there. I always suspected that this was how card draw works in…

    2 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  6. Match Draw effecting Challenge Progression

    I just finished a match that ended up in a Draw. Of course it isn't end of the world as I'll play more later, but my daily challenge didn't progress from the draw whatsoever.
    If the match needs to end in a draw because of resources being overused, I get it. The challenges should still progress either way, I played my cards fair and square.
    Attached log file.

    1 vote

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    0 comments  ·  Gameplay  ·  Admin →
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  7. Incorrect card sleeves displayed in deck builder after Final Fantasy update (3 June 2025)

    Since yesterday's Final Fantasy update (3 June, v2025.49.0), the incorrect card sleeve is displayed for every deck in the deck builder screens. The default brown MTG sleeve is now displayed, not the default sleeve you have set in your profile, or the sleeve you have explicitly set for each deck. See attached screenshot for an example.

    Note that the correct / custom sleeve is displayed on the battlefield, so this bug is only impacting the deck builder screens.

    Also, selecting "Repair Game Files" does not resolve the issue.

    UPDATE: this issue is affecting any deck that uses the…

    3 votes

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  8. Tempest hawk bugging and not letting you gave multiple copies. This makes my decks unable to play in arena

    Multiple copies of tempest hawk are causing the game to bug and not let you enter brawl. If I put more than 1 copy on my brawl deck it tosses me and error saying my deck couldn't be verified. Please fix this

    5 votes

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  9. i found a odd bug when making a new deck

    i replaced a basic land with a deserted beach in my deck and now its saying there is black in the deck and cant be used. im using choco seeker of paradise (G,W,U) as my commander and i cant use the deck now. it doesnt even show i have black in the deck when i check the deck details. and even if i take deserted beach out it still says it has black in the deck. ive even tried removing all the cards from the deck and it still says its black in the deck.

    1 vote

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  10. Cards removed from Arena Direct card pool

    entered the modern horizons 3 arena direct this morning at 9am MST, I opened up the packs and was taking a look at the rares. After clicking to the next screen to build my deck, a few of the rares that it said I opened were not in the card pool.

    One of the rares that is missing is “Abstruse Appropriation” which I know I saw in the pack opening. (see attached screenshots to see it is not present in the card pool).

    Not sure how this one can be resolved, but I guess a refund of the event…

    11 votes

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    0 comments  ·  Events  ·  Admin →
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  11. "Waiting for server" forever

    PC, freshly downloaded, opened my old account, then started to complete the "Color challenge" in order to be allowed to play normally, at the very last challenge (where you play with the White deck against the real person), it suddenly says "Waiting for server" and it keeps showing it forever.

    12 votes

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  12. Cards not showing for deck construction

    Roffelos Llanowar emissary bug when trying to add to Timeless deck not showing

    1 vote

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  13. Lightwheel enhancements unable to be cast

    Unable to cast Lightwheel Enhancements from my graveyard with max speed. Had max speed and was unable to interact with lightwheel Enhancements in my graveyard. Had plenty of available mana. Cost me the game in quick draft. Does not feel good when I am using a premium currency to lose this way.

    Opponent cast Trade the Helm on my Swiftwing Assailant that was enchanted by Lightwheel Enhancements. I was able to kill the Swiftwing, possible Arena thought the lightwheel was my opponents even though it was in my graveyard?

    7 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  14. Played against a deck containing banned standard cards in the Standard event

    Today I played a match in the Standard event against an oponent running a mono red mouse deck. They played the cards Monstrous Rage and Heartfire Hero, which have been recently banned in Standard. What gives?

    7 votes

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    4 comments  ·  Gameplay  ·  Admin →
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  15. Can't add Triome land to cube draft deck

    Trying to make my Arena Cube draft deck and I can't add a triome land. It says I have to pay for alternate art. Even though other alternate art cards work.

    26 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  16. Unable to reconnect to game

    On mobile I was disconnected and unable to reconnect to my game until the game was closed and I was issued a loss

    5 votes

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  17. Deck Validation in Premier Draft ATLA

    In the ATLA Premier Draft, I have had a deck validation error twice now. It would let me save the deck to play the games with it. That is 20K gold lost. It happens on mobile and desktop versions. The images are what happens. Last time this happened, I resigned from the draft because I wanted to play so I tried again and it worked. I figured it was fixed now but it is not.

    Please fix this and also refund me 20K gold for two drafts I couldn't participate in.

    2 votes

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  18. "Unable to complete draft pick" bug in premier draft

    During a premier draft today I experienced a bug. After a pick (some time in the middle of the second pack IIRC) the new selection of cards briefly disappeared and then reappeared. After picking again, I got an error message along the lines of "Unable to complete draft pick" and then the screen went black. I had to restart the MTGA client to continue with the draft and missed a pick or two. I have attached a log file if it's any use.

    76 votes

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    13 comments  ·  Events  ·  Admin →
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  19. Network error unable to get collection

    Unable to log in since a couple of days. Using a MacBook pro and connecting form Australia.
    Network error " unable to get collection" and "there was a problem communicating with server"messages popping out.
    This started while playing a draft game and could't log in since then.

    4 votes

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  20. 3 votes

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    1 comment  ·  Gameplay  ·  Admin →
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