MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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2818 results found
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Cunning Azurescale shuffles the deck (and should not)
The Seek ability of Cunning Azurescale // Diving Dive shuffles the deck, but Seek is not supposed to do this. Please fix.
1 vote -
Entire Deck in hand, nearly impossible to play them
I'm playing a "combo" Sheoldred, the Apocalypse Brawl deck which has methods of drawing the entire deck in a single turn (and also winning the game because of this) but its frequently extremely difficult to sort through and actually play the cards when I have 80+ cards in my hand I wish there was a way to adjust the UI when 50+ cards are in hand to use something like a search bar or popout menu. the same would be greatly helpful when needing to pay 50 cards after activating aetherflux reservoir while lich's mastery is on the field
2 votes -
I am unable to purchase gems. I just get an infinite circling loading server.
Unable to purchase gems. It just stays stuck on "waiting for the server"
7 votes -
I won match in standard meta game challenge but it sent me to claim rewards instead of going to next round
Idk what happened but I jut recently won my match in meta game challenge but it told me to claim rewards and I did not press resign. Pls help
7 votes -
Deck count shrinks with every edit
Everytime I try to edit my deck I am able to add 5 less cards even though the count is less than 250. Everytime I try to edit my deck it says that I am over the 250 card limit even though the display says otherwise.
2 votes -
Sideboard
- Playing Bo3 standard ranked
- iOS 3.Actual: Unable to sideboard between games. Cards cannot leave sideboard to main. When minusing/pulsing copies of cards in main to sideboard and submit, arena says invalid deck submission.
- Expected: Able to sideboard freely without issues.
- No screenshots.
- No workaround.
213 votes -
Unable to activate Floodpits Drowner ability
I am unable to activate the activated ability of Floodpits Drowner. I have had the problem in every single one of the games I have used this card. This effectively renders the card useless.
3 votes -
Standard Legal Decks listed as Invalid to Play Standard
When you go to "Find Match", Select "Standard Play", none of my standard legal decks show up. I even copied a pre-built standard deck and added in one standard legal card but now it's listed as invalid.
5 votes -
Deck browsing while tutoring
When searching the deck for a card, because of a tutor effect, the interface is very unpractical to me, especially on mobile. I propose to have the ability to scroll a compact text list, like when you choose a name or a card type, which would show the card name and mana cost. I'll explain my issues.
Firstly, the browser shows ALL the cards in your deck, not just the proper ones. While I understand this makes the game more realistic and favors strategical planning, it results in an unproper behaviour of the slider. I often can't highlight the…1 vote -
Decks have swapped deck and sideboard
During the last update, many of my decks had the "deck" and "sideboard" swapped. So now my decks are invalid because they have 60 cards in the sideboard. I could redo them all, but it would be better if you could just fix the bug instead
1 vote -
"A deck can have any amount of cards named" not working and it makes me very sad
After the newest patch my deck that has Rat colonies in it for brawl isn't valid for some reason after i take out all the rat colonies except for one it works . I really upset about this because I was only wanting to use that deck against my friend. And my friend with a hare apparent deck doesnt work either :(
3 votes -
The action triggered when Velomachus Lorehold attacks isn't functioning properly and doesn't allow you to select a spell to cast.
When attacking with Velomachus Lorehold it allows you to tap on your deck to reveal the top five cards, which isn't how it normally works, and yet it won't let you select any spells to cast without paying their mana cost.
3 votes -
Draft deck wont submit
I drafted using my android phone of the new set. When I went to submit my deck it said it was invalid. I've tried the fix a bug reload option a dozen times, between my phone and my apple tablet and nothing has fixed it. The system seems to be hung up on the lightening strikes I drafted. I would love to be drafting this new set as it looks like I'd spend money on it and did for the initial draft. But at this point I'm about over playing this game.
1 vote -
searching Energy counter in deck build is not showing any of the energy cards at all anymore
in the deck builder i tried using "{e" to search for cards with energy counters which i believe worked about 6-10 months ago also tried "O:energy" still didnt work which is even written in previous patch notes from 2021 to work in searching for cards with energy counters really need to fix this since a bunch of new energy cards were just released in the new set
13 votes -
Unable to take game action
Opponent passed turn, I was unable to take any game actions or cast spells. Turn tracker in bottom right was missing, my timer started ticking down. Restarted the app but by the time I got back in it had skipped my turn, lost game because of it
6 votes -
Avatar Jump In Decks
Jump in deck loaded the lands for my second pack, not cards. I used 2 jump-in tokens, and both of them spit out decks similar to the picture below.
29 votes -
Network error - Unable to Redeem Wildcard
Unable to redeem rare wildcards only. The other three, common, uncommon and mythic seem to work. Haven't been able to craft a rare wildcard in days. This was after opening about 20 packs from purchasing the two intro bundles, $5 and $15, then spending the gems on the Aetherdrift mastery pass.
4 votes -
Unable to purchase wildcards
I'm unable to purchase wildcards. I keep getting a duplicate transaction message trying to purchase 4 rate wildcards.
1 vote -
FF set Commander Deck do not count as FF cards
The attached video confirms the phenomenon. It is clearly a glitch.
I would also like to use these cards in Standard and Alchemy.Of the FF collaboration cards, the main ones implemented in MTGA are “Play Booster” and “Starter Kit”, but some “Commander Deck” cards can be created with MTGA wildcards. It is those “Commander Deck” cards that are in question this time.
Those cards do not belong to any pack and are only available in “Brawl”, ‘Historic’ and “Timeless”.
2 votes -
Magic Arena
MH3 Sealed pools for the Arena Direct only display a handful of cards. It is impossible to build a legal deck.
5 votes
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