MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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2783 results found
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Deck Validation Failed
Happens with my 5 color Niv-Mizzet Reborn deck. I have tried creating a new version from scratch - same error. All cards are legal for the format.
54 votes -
deck builder not accepting side deck
the Builder is rejecking a deck with an 8-15 card sideboard, despite being in legal limits claiming it is in excess of the 15 card limit
9 votes -
Deck Building Issue
Is anyone else on IOS having the issue in deckbuilding during a draft where the back button in this screen does not work? You have to cancel deck building (and all current deck building changes) to return to the draft deck.
7 votes -
Unable to select card on iPad
When attempting to select enchantments with zur’s ability, you cannot select because the phase overlay is in the way
2 votes -
Direct Play Bo3 does not allow 15 sideboard cards
If you try to play a "Direct Game" deck with your friends, you are only allowed to have 7 cards in your sideboard, meanwhile if you play "Direct Game Rebalanced" you can have 15 cards in your sideboard.
Is this intended by WotC? How is it that if you want to play Pauper with your friends you cannot play with 15 sideboard cards unless you play rebalanced cards? Feels really awkard tbf.
26 votes -
Unable to redeem a wild card
I am unable to redeem my last Mythic wild card. This is especially frustrating because I was exactly 4 short of my deck so I bought the bundle of 4 wild cards and now I am still unable to complete my deck. Any help would be appreciated, screen shots and log attached.
4 votes -
Deck
I have been playing a brawl deck for months that has hare apparent as the main theme producing many tokens. Hare apparent states that a deck can have any number of it. Today I updated the app and it somehow now invalid saying there's too many copies. I also attempted to delete the deck and rebuild it from scratch as per troubleshooting and it did not work. I am using an android phone to play. Any work around for this? I noticed a few others with bugs of the same type, such as running into this error but with nazguls,…
5 votes -
can't edit deck
after the last update, when I try to edit a deck, the wheel just spins saying "waiting for server" and the program freezes without opening my deck
7 votes -
Invalid deck error
After the newest update, my Standard deck is invalid due to a side board error. It says I can't have more than 15 side board cards but you can see in the image that it is 60/15.
23 votes -
Deck builder Sideboard cant count.
In deckbuilder, if sideboard has 8 or more cards the client will not save the deck and reports that “a deck can not gave more than 15 cards in the sideboard”. There were 8.
I tried with other cards and other sideboard sizes. 7 or less is fine. 8-15 is bugged to automatically think its more than 15.
I saved the deck with a small sideboard then reopened the deck and still encountered the bug.13 votes -
Deck shuffler
Your auto shuffler is absolutely awful I hate it , seriously a piece of *. I watch peoples stream and YouTube channels and they all have the same problem. * sucks and do better holy cow! It’s the lands I get stuck at 2 lands in a 23 land deck for 60 card constructed draw 3 times and not a single land I’ve tested this many times **** makes gameplay awful
21 votes -
Brawl deck building bug, singleton caveat ignored. Deck is not playable
There is some issues with Persistent Petitioners. It is one of the cards that allows you to have "any number of this card on your deck"
But brawl is saying that my deck has an error of "too many copies of the same card"
Obviously, ignoring the card's caveat to the rule.
It's one of my best decks, I'd like to be able to play it.14 votes -
unable to select cards during mulligan
it's been 3 times now, when I mulligan I can move the cards around in the hand but I can't put one back into the deck.
1 vote -
direct
My arena direct pool for the JPN MH3 play boxes is almost entirely missing.
5 votes -
Cant change my deck with sideboard cards
Wont let me add cards when sideboarding. Lets me take cards out of my main deck but cant add sideboard cards to my deck
22 votes -
Can't play Starter Deck Duel
I've been unable to play Starter Deck Duel for a while now. It just gives me a button to go back to Home
2 votes -
Deck not shuffling
I’ve played over 50 games in the alchemy (both ranked and normal) and I’ve only had about half of the cards in my deck actually come into play. It’s like it’s stuck dealing the same specific cards and not allowing me to use the rest of my deck. Even when I mulligan I don’t see the other cards. My deck size is 62/60. I’m not sure if that has anything to do with it or not but before the last update my deck seemed to shuffle more efficiently.
5 votes -
Deck Validation Failed
I tried queuing up for Timeless BO3 with a deck that definitely was legal before BloomBurrow, but now when I try to use it I get a DECK VALIDATION FAILED message.
7 votes -
Unable to sideboard in historic metagame
Hi,
I lost my historic metagame challenge run because i didn't have access to the spell pierces in my sideboard, as half my sideboard was locked off (b01 style), even though my deck is set as a traditional historic deck and i have 14 cards +jegantha) .........2 votes -
Hare Apparent only 1 in my deck
I can only have one hare apparent in my deck. I was battling this hare apparent deck. Then after I lost, I also wanted to build a hare apparent deck but I could only have one in my deck. But my opponent could have any number of it.
13 votes
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