MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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2823 results found
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Shuffle
I know multiple people have posted about shuffling, but something needs to be done. Multiple games I get the same cards in triplet with my first couple of turns. In real life, I six way shuffle, insuring that my deck is split properly. I’m losing games because I can’t get a decent draw, I’ve even mulliganed to nothing and still draw bad. It’s even worse when you play a paid tournament.
16 votes -
Unable to take Game Action
at around 10:45 today during a premier draft, arena stopped allowing me to take game actions, though i could see my opponents highlights so the game wasn’t frozen, i checked my internet connection and it was strong. arena made me skip my turn, which resulted in me losing the game, which resulted in my draft event ending and wasting my gems, thank you for your help resolving the issue!
1 vote -
(Android) Following September 2nd, 2025 patch : game crashes or freezes when accessing Decks
(Android) Xiaomi 11 Lite 5G NE
Following September 2nd patch : game crashes or freezes when accessing Decks
When trying to access the Decks tab, the game crashes back to the "desktop".
Also happens when trying to access Decks from an event (for example Midweek Magic) : I cannot select a deck from my list, therefore I cannot play this event...
Also happens when trying to edit any deck from "Play"
This bug is absolutely replicable, 100% occurence since yesterday's patch.
So for now I can only play my decks that have been previously played from…
1 vote -
Side Bug
Side bug on BO3 traditional pioneer deck. Can't see all cards on side after game 1. This happen whit a companion (yorion).
5 votes -
shuffler
when are you going to fix the shuffler , get rid of hand smoothing or provide another game mode where those of us who dont have the time to play best of 3 and dont want hand smoothing. There are several points as to why any of those ideas would be wise. First hand smoothing causes more mana flood/***** then the old shuffler ever did during game play and any experienced player will tell you the opening hand really doesn't mean much, it all depends on what comes after. second is unless you are intentionally messing with win rates hand…
14 votes -
Client Crashed during draft match
Client crashed during a Quick Draft, rendering me unable to play my turn, and resulting in a match loss. Is there a way to reverse the loss so I can play the full Draft? Thanks!
10 votes -
Bug: Can't equip more than 9 phrase emotes.
The bug that causes stock phrases to count against number of phrase emotes you can equip is apparently back. Can only equip 9 phrases. Please fix. I didn't spend time and resources to be unable to use what I gathered.
16 votes -
shrines
Ich spielte Jump into Magic: The Gathering / Avatar:
und wählte Powerful / Shrines und erhielt dieses Deck.
Senden sie mir einfach die 1000 Gold zurück und klären Sie das Problem. Powerful war nicht im Deck, dafür viele, viele Länder ...3 votes -
disconnect
If I put my phone to "sleep" by pushing the sleep wake button for more than a few seconds, when returning to the app it says "waiting for server" and then returns to the home screen. If I force close the app and reopen it, it joins the match again as is typical after a disconnect.
After rejoining a match from a disconnect, I'm unable to add cards from my sideboard. I can remove them from the deck, but can't add any cards (I then get a "fewer than 60 card" error.
Please fix the ability to return to…
4 votes -
Mana *****
There are days that your software flags me for mana *****. I have quite a few well balanced decks with either the exact or slightly more mana than is required to play my spells. I have to mulligan on these days constantly for mana issues or if I don't the software will load my hand with every card I cannot play and fill my mana pool with worthless mana. This is total BS. I have had games where every double mana card I have in my deck that I have only 1 mana for is in my hand while…
28 votes -
Bug reporter
I can't report a bug. I went to submit a request, I click "Report a bug or submit feedback (Powered by Uservoice)" then about 3 seconds later I am redirected to. https://feedback.wizards.com/forums/918667-mtg-arena-bugs
I am also trying to report a bug that says "Deck contains cards not in your collection." But I only use collected cards and nothing is marked red.
15 votes -
Kicked out of premier draft game causing loss
Randomly Kicked from Duskmorn premier draft game and given a loss.
During the match I was randomly kicked from the game (sudden black screen, no loading or "waiting for server") and was returned to the draft screen. I had no loss at first but after checking the deck when I returned to the screen I had 1 loss. It happened so suddenly I wasn't able to capture any footage or screenshot. First time I've had this issue18 votes -
Reward
Did not receive gold from daily challenge. It was a 750 challenge for white and green spells.
1 vote -
Android Black Screen
Since yesterday's update I am unable to launch Arena on my Android phone. It worked fine Tuesday and no longer works. On launching the app I am stuck at a black screen. I tried fully uninstalling/reinstalling the app. After reinstalling, I was able to log in, but then it just got stuck on the black screen again.
19 votes -
Disable meta-decks from Standart ranking
Perhaps Wizards of Coast would consider in Free-to-Play - players could have competive Ranked play, by disabling use of meta-decks (relaying on Planewalkers/Artifact-cycling/Firebending/new bending builds/Life gain-loss etc) completely moving them in to separate section in whole as Meta-play or Pro-play tier or something like this.
It leaves, those tho would enjoy free-to-play in position to play versus overwhelming decks, which they have no chance to compete with.
Along with Planewalker's should have "Indestructibe" flag removed - some of them appear to be close to impossible to get off of table. Not be only "exiled" and deathtouch should…
1 vote -
Impossible to get collection
Title says all. Impossible to connect to servers in a stable manner. The error states 'network error - unable to get collection'.
Tried all possible solutions listed in the troubleshooting section and nothing worked.
10 votes -
Tutorial #5
Once I get about midway through tutorial 5, the game slows and then I can't select the blocker to block the attack. The cards then stay in the upper right corner and cards just start piling on one another. My lands just freeze on the side without it doingnits default stack as well.
47 votes -
Absolute Virtue
At 12:38 AM CDT on 09/29/2025, I played an Historic Brawl match against Larkorwi who was using Absolute Virtue as their commander. Absolute Virtue was providing the player protection while in the command zone. I was unable to target the player with direct damage instances. Absolute Virtue hadn't yet been cast at all and no other cards were in play providing the protection. I conceded on turn 6.
2 votes -
alchemy ruining historic
I'm really starting to get sick of Alchemy. I've stopped trying to collect alchemy cards and I refuse to play in any alchemy event. Furthermore, I disdain the fact that alchemy cards are able to be used in Historic. You might as well take out Historic. Alchemy is ruining the wonderful Historic format that you once had. I find these alchemy card such as Teferi Time Raveler (that the original was banned) and Undercity Plunder, to name a few unfair, and I'm constantly getting beat by Esper and/or Azorious control decks. I used to have a good Historic deck…
76 votes -
Sideboard Size Problem
Game will not allow the creation of a deck with between 8-15 cards in the sideboard. The error message reads "Decks cannot have more than 15 cards in the sideboard" when there are not more than 15 cards there. This bug prevents me from playing with a full sideboard with my existing decks in bo3 as well.
7 votes
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