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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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19035 results found

  1. Explorer Anthologies

    Explorer Anthologies should mostly contain Pioneer playable cards. An inspirational list is attached:

    775 votes

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  2. Touch screen not functional after update

    touch screen does not work for many people after the update

    602 votes

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  3. 257 votes

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    98 comments  ·  Events  ·  Admin →
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  4. 274 votes

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    99 comments  ·  Events  ·  Admin →
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  5. ipad overheat

    Since the release of BRO, my ipad air 5 (bought in september 2022) is overheating and having the battery drain very quickly. I think there may be a processing problem with the client

    486 votes

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  6. Color Challenge stuck on resume

    I have completed all the color challenges, but a recent update that made some changes to the tutorial and the "learn more" section of the game has now placed a "resume" option on my home screen. There is nothing to resume, and therefore this flag will not clear. It's bugging me

    202 votes

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  7. 359 votes

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  8. Sparky

    5 games in a row now, Sparky just saying "hmmmm" over and over. Two of the games he just conceaded after a few "hmmmm"´s. This started the day you launched WOE. Please fix this.

    60 votes

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    16 comments  ·  Gameplay  ·  Admin →
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  9. Cards changing during drafts

    During my first SNC draft, I picked a Psychic Pickpocket P1P4. However, what showed up in my pool was a Brokers Veteran. I figured I had just misclicked.

    However, after completing the draft and building my deck, I encountered a server error and had to build my deck again. This time, the Psychic Pickpocket was in my pool, and the Brokers Veretan was not.

    Parsing my logs with 17Lands.com (attached), I see two separate draft pools. This was pretty bizarre, it may have affected my picks but I'm mostly concerned about the integrity of the draft format.

    1,830 votes

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    146 comments  ·  Events  ·  Admin →
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  10. 291 votes

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  11. 27 votes

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    20 comments  ·  Gameplay  ·  Admin →
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  12. Midweek magic is wasted on evergreen formats

    One of MTGs many strengths is the variety of formats that are available. For the purposes of a smooth playing experience for players I recognise it is not feasible for all such formats to be available all the time on MTG Arena, due to play queue times and other factors.

    However, it is then extremely disappointing when mid week magic takes the form of evergreen formats such as Standard, Alchemy, Historic, Explorer , Brawl etc that are available all the time.

    More unique formats such as Pauper, Artisan, Phantom Draft, Singleton, and a whole host of other creative formats should…

    37 votes

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    3 comments  ·  Gameplay  ·  Admin →
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  13. Product Suggestion Leave Historic Alone

    With the new Alchemy format, can we please have it separated from Historic? You are going to be nerfing cards considering the standard environment, please leave them alone for Historic decks.

    2,383 votes

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    640 comments  ·  Gameplay  ·  Admin →
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  14. Audio Bug: Audio desyncs then no audio

    Since July 2022 update, after playing a few short games or even one long game, audio becomes de-synced, and then audio cues stop playing, then all audio drops out. Restarting the program fixes it until it happens again after just a few matches. No other problems with game, my audio, or my PC.

    543 votes

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    103 comments  ·  Gameplay  ·  Admin →
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  15. 96 votes

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    23 comments  ·  Gameplay  ·  Admin →
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  16. Add deck type "Friendly Brawl Rebalanced" to direct challenge

    At this time, the only option for playing brawl in direct challenge matches is the deck type "Friendly Brawl."

    All other brawl deck types ("Standard Brawl," "Historic Brawl," and "Friendly Brawl Rebalanced") are loaded into the direct challenge as deck type "Friendly Brawl."

    Consequently, Alchemy Rebalanced cards are automatically switched for the original, non-rebalanced cards in those decks : there is currently no way to play Alchemy Rebalanced cards in brawl matches using direct challenge.

    This results in a situation where players cannot 100% replicate the public queue "Standard Brawl" and "Historic Brawl" play experiences in a direct challenge versus…

    107 votes

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  17. ICRs not being assigned after update

    After the latest update (18.07.23), individual card rewards for completing dailies are not being assigned anymore, at least on mobile on Android. Experience and gold are handed out fine.

    37 votes

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  18. 46 votes

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  19. 78 votes

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  20. 83 votes

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