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MTG Arena Bugs & Product Suggestions

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This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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Bug/Product Suggestion Details

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26396 results found

  1. Friend Match and Direct Match are doesnt work after update

    Friend Match and Direct Match are doesnt work after update

    1,090 votes

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    232 comments  ·  Gameplay  ·  Admin →
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  2. Sparky homepage

    After today's update every time I return to the homepage on Windows, Sparky appears and starts talking "Congratulations on completing spark rank..." I have tried listening to the whole speech and following sparky to the codex etc, restarting the game, as well as uninstalling.

    535 votes

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    186 comments  ·  User Interface  ·  Admin →
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  3. Bestow Bug on Mobile

    I have played Modern Horizons 3 draft and bestowed both the x hydra and landfall Glyph creature onto other creatures. When they fall off, they do not act like creatures as they should. With the hydra, the Hydra just seemed to dissappear.
    The Glyph fell off as a tiny icon that hit behind one of my other creatures. I thought it disappeared entirely until it still helped me kill my opponent when I hit attack all that turn. Couldn't have clicked on it individually though.
    In the Screenshot, you can just barely see it hiding under the Molten Gatekeeper in…

    217 votes

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    6 comments  ·  Gameplay  ·  Admin →
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  4. ナンバリングの相手にたいしてもハンデがあり過ぎ

    ハンデをやりすぎ。

    7 votes

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    386 comments  ·  Gameplay  ·  Admin →
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  5. Explorer Anthologies

    Explorer Anthologies should mostly contain Pioneer playable cards. An inspirational list is attached:

    869 votes

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    296 comments  ·  Product Suggestion  ·  Admin →
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  6. Sparky stuck in "Hmmm."-ing out turn - Need a way to force Sparky's play

    Bug: As of 9/7/23 Sparky is stuck in "Hmmm."-ing on their turn to play. Is Sparky teaching roping as a valid strategy now?

    Situation: Sparky has any number of cards or even no cards in hand. It is Sparky's first main phase. I am in a winning position just playing cards to try to get to test a new card in my 100-card singleton deck. Sparky Hmmms for ~ 17 minutes, then I get the victory screen. Sparky doesn't even say "You got me!", such a sore loser! This happened today against Sparky's Blue, Black, Red, White, and Green decks.

    …

    557 votes

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    197 comments  ·  Gameplay  ·  Admin →
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  7. Calamity, Galloping Inferno creates two tokens instead of one.

    Calamity, Galloping Inferno (OTJ 0116) created two tapped and attacking creature tokens when I think it should only be making it once. on my main phase, I saddled it with one other creature. When I declared attackers, two tokens were created. This happened 4 times over three matches.

    119 votes

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    35 comments  ·  Gameplay  ·  Admin →
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  8. Error Updating Data PC and Mobile

    After the new update for MKM Alchemy on both my PC and mobile app I get the "Error Updating Data" message when trying to launch Arena. I have uninstalled and reinstalled multiple times (PC and mobile) including manually deleting the files on PC, switched between wifi and cell data and tried multiple different connections (mobile), run corrupt file search/cleanup (PC), and tried installing through Epic Games Launcher (PC) and I have had no luck. MTGA Status page says everything is fine, but I don't know that there is anything else I can do on my end to fix the issue.

    …

    110 votes

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    57 comments  ·  User Interface  ·  Admin →
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  9. Soaring Sandwing plainscycling

    I am unable to plaincycle soaring sandwing. the card as written has plainscycling, however when I hover over the creature, the reminder text does not show. Other land cycling creatures have the reminder text show for their cycling or land cycling ability.

    201 votes

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    99 comments  ·  Gameplay  ·  Admin →
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  10. Unable to Click in Mac Client after KTK Update

    Even after fully uninstalling, manually deleting all MTGA files off my hard drive, and doing a fresh reinstall, no mouse clicks are registered in the game client. It loads fine, the Home Screen displays, and I can move the mouse cursor, but there are no hover animations -- i.e., hovering is not recognized -- and no clicks are recognized either. The game is totally unplayable.

    185 votes

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    92 comments  ·  Gameplay  ·  Admin →
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  11. Indebted servant Bestow Bug

    After Indebted Servant is bestowed, once the enchanted creature dies and the Servant becomes a creature as it falls off, it does not join the row of other normal creatures but instead hides under them like it’s on its own layer, making it hard to target, tap, etc.

    IOS platform, MH3 drafts

    81 votes

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    5 comments  ·  User Interface  ·  Admin →
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  12. Can't login to new account post 5/23 update.

    I can not get into my account. It was created last night on 22MAY2024 and verified through verification email. Today I can not log in.

    89 votes

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    0 comments  ·  User Interface  ·  Admin →
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  13. Jump in Quest Bugged

    147 votes

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    47 comments  ·  User Interface  ·  Admin →
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  14. Remove Digital-Only Cards from the Timeless Format

    The timeless format is a big step forward and many players, including myself are excited to start playing it.

    However, the constant pushing of digital only designs and pursuit of empty slogans such as "all cards on arena are legal" add nothing to the excitement and health of the format, many players would rather a true to paper experience with as little digital designs as possible.

    Please consider removing alchemy from Timeless.

    186 votes

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    36 comments  ·  Product Suggestion  ·  Admin →
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  15. Obtained cards tagged as new but were already owned

    cards already owned being tagged as new

    236 votes

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    45 comments  ·  User Interface  ·  Admin →
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  16. Calamity, Galloping Inferno saddle triggers

    I saddled [Calamity, Galloping Inferno] with [Prickly Pair] and attacked an enemy planeswalker.

    See portions of the log around 4:46:17 PM (gameStateId 346-359):

    [137905] [UnityCrossThreadLogger]4/16/2024 4:46:17 PM: K74UNEOZYZC7VGWRSOXZWT42MM to Match: ClientToMatchServiceMessageType_ClientToGREMessage
{
  "requestId": 197,
  "clientToMatchServiceMessageType": "ClientToMatchServiceMessageType_ClientToGREMessage",
  "timestamp": "638488971777989364",
  "transactionId": "4e36666e-8624-4e8b-98b7-e84c8d546408",

    The correct behavior is for two token copies ("Repeat this process once") of [Prickly Pair] to ETB tapped and attacking, and for two mercenary tokens to be created as the token copies' ETB triggers resolve. That didn't happen.

    Instead, only one token copy (instanceId 308) was created. Thus, only one ETB trigger to create one red mercenary token (instanceId 312).

    …

    80 votes

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    13 comments  ·  Gameplay  ·  Admin →
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  17. helm of the host

    Helm of the Host is giving me tokens of any creature equipped with any equipment card.

    42 votes

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    16 comments  ·  Gameplay  ·  Admin →
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  18. Cannot edit deck

    1. Go to decks
    2. Select deck to edit (Angels).
    3. click edit deck

    it just goes to wafting for the server message and loading

    51 votes

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    14 comments  ·  Deck Building / Collection  ·  Admin →
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  19. Could not see or block bestow creature after it fell off

    Could not interact or block a bestow creature once it feel off it was hidden behind a card on field and couldn’t even see it attacking. I play on iPhone

    51 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  20. win registered as loss

    In a premier draft of WOE my opponent conceded but Arena registered it as my third loss of the draft

    242 votes

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    62 comments  ·  Events  ·  Admin →
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MTG Arena Bugs & Product Suggestions

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Feedback and Knowledge Base

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MTG: Arena Customer Support
  1. Install and Update Issues
  2. Stuck at Checking for Updates?
  3. Performance Issues, Lag, and Freezes
  4. Recurring Game Crashes
  5. Display Issues