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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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2615 results found

  1. You need to fix the shuffler

    Please fix the shuffler!!! I just played 3 straight games in standard with a deck that has a 40/20 split and in each game I drew 7+ lands in the first 6-8 turns. That's a 50% rate and absolutely unrealistic. The thing is busted and makes the game absolutely impossible to enjoy.

    7 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  2. Opening hand card glitch

    During my game 2 I was missing a card in my opening hand and instead it was a blank space in the middle of my hand. On game 3 my shrine to nyx bugged out when trying to play it. It was hard to select in the user interface as it was spazzing out. I eventually was able to play it but the card had a visual glitch where the border of the card looked like the sleave of my opponent's deck. I also noticed in game 3 that my opponent had an unplayable card as he had a…

    4 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  3. Shuffler sucks

    My deck has 26 lands in it. The odds of drawing 3 lands in 10 cards is 90.19%. And yet, 3 games IN A ROW, I am stuck on 2 lands after 10 cards. The odds of that happening are less than .1% ... No, not 1 percent, that means it happens 1 in a thousand times. I assure you I don't play 1,000 games a week, yet it happens all of the ******* time. Seems like every other day, everyone gets this kind of dickery by the shuffler. Can you explain this?

    This is a computer program. You could…

    27 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  4. Sideboarding in Traditional Pioneer with Yorion Companion

    I was playing a game of best of 3 game of traditional pioneer ranked with Yorion as my companion (80 card deck). During sideboarding I only had access to the 7 "best of 1" cards from my sideboard rather than my full 15 (14 + Yorion) sideboard. I tried recreating the deck and changing the format around but I still had the same problems. This bug has persisted for a few months now. I was playing on the Steam client.

    4 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  5. Tutorial Spark Bug - Rewards Not Given

    I'm a new player to MTG Arena, after completing the Tutorial Spark Rewards Not Given and can't even go back to the screen to claim it. This is spark bot fight which happens after the Color Challenge.
    Can you please fix that.
    Thank You.

    4 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  6. Deck Builder Card Count text is inaccessible (eg, “0/100”)

    The red text on bronze background for the card count is so hard to read and definitely not accessible. Would be awesome to get a bug fix in for this.

    1 vote

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    0 comments  ·  User Interface  ·  Admin →
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  7. Stack cards blocking view of cards beneath them on screen

    I just played a game where I had food tokens. I was unable to activate their sacrifice ability because an ability on the stack blocked the box for "activate ability" on the tokens.

    Similarly I sometimes can't read cards that go on the stack because they are immediately covered by a triggered ability thus my ability to respond with the knowledge of the card underneath the triggered ability is hampered.

    My suggestion is the ability to drag spells and abilities on the stack to a different part of the screen so permanents on that portion of the screen, or other…

    29 votes

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    10 comments  ·  Gameplay  ·  Admin →
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  8. Companion Sideboard Count

    When using a companion in the sideboard, I thought my deck was okay for BO3 when my sideboard said it had 15 cards in the deck builder. It turns out I could not use my sideboard the entire event because I actually had 16 cards. The deck builder should include the companion in the sideboard count. Otherwise, a warning along with big red text should be generated.

    2 votes

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  9. Card Art Style Not working

    I just purchased the Simulacrum Synthesizer card art style in the store.

    It shows in my deck that its applied.

    In game the old card art applies. I've done anything from remaking my deck to applying the style off and on and nothing that I do gets it to work as intended.

    Spent money on this style. Can this be looked at?

    3 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  10. Partner commander bug

    Was meesing around building for the midweek event, building Sokka, Tenacious Tactician It seemes exiting the deck construction screen caused a bug.

    On android, current patch, Galaxy S22 Ultra

    Steps to recreate:
    1 - Exit deck construction by clicking anything but the 'done' button.
    2 - When re-entering the deck construction menu, the slot for a partner commander becomes available.

    Things I tried:
    1 - I was able to (and I had to burn a wildcard :( to test this) add an Ishai, Ojutai Dragonspeaker as a partner commander.
    2 - Removing the Ishai gave me either: two slots for…

    2 votes

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  11. copy/paste decks ruined the game

    ******** Magic!!! I've been forced to play the same two copy paste decks for the past couple days.
    I'm too tired of playing these **** that look up a deck to build then they all build the same *. And then you force me to play these idiots if i want to play Magic. I say *****! and I'll spend the very little free time i have, playing something else.

    1 vote

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  12. Saga Creatures Causing Crash on Android Mobile

    Saga Creatures from the new Final Fantasy are causing crashes on Mobile and being unable to rejoin game, resulting in game loss. Steps to recreate: play Arena on Android S25, play any Saga, crash. Have tested with Summon: Fat Chocobo and Summon: Fenrir.

    8 votes

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    2 comments  ·  Events  ·  Admin →
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  13. Basic Social Functions

    Hey everyone! Long time Magic fan here - I think a HUGE weakness of Arena is that there are almost NO ways for me to onboard other people into the game or to maintain interest among friends. One of the reasons this game still exists in general is the social component of playing in paper which allows players to keep each other interested (and invested) in the game.

    Here are some basic social functions that would give us ways to interact with friends and therefore maintain broader interest in the long term:

    • Friend people you meet
      This is a basic…

    224 votes

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  14. Aetherworks Marvel not showing top 6 cards

    Playing my Aetherworks Marvel deck in Historic. Since the update, whenever I activate the Marvel, it looks like the top card of my library is flipped/revealed, but that's the only card I can choose to cast. It used to show the top 6 in a pop-out window, but now it's just the top card. I can slide the top card away to reveal the 2nd card from the top, but can only click to play the top card.

    12 votes

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    4 comments  ·  Gameplay  ·  Admin →
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  15. rigged rng

    How rigged this game is to make you lose in beautiful forced streaks, it doesn't matter, it absolutely doesn't matter what you do, deck you play, mulligans, etc. it doesn't matter, if you play bo3 it doesn't matter, your hands are garbage, they always have the perfect card to beat you , it doesn't matter hahaha except for their youtubers, people with influence or whales.
    Don't put money into this garbage, they humiliate us in bad ways, I hope that in their next lives they receive this karma, it will come to them :)

    12 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  16. Osteomancer Adept bugged

    Osteomancer Adept bugged. I could not select the cards in my graveyard to pay the additional forage cost. This caused me to lose my draft game.

    13 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  17. Fix the shuffler 12

    Mythic ranked, deck with 18 lands 21 creatures 21 spells,used fugitive codebreaker to draw extra 3 cards on turn 4, by next draw i had seen 8 lands and 7 non lands in total. wtf is this ****. Literall impossible odds that would never happen in real magic, fix the shuffler this is why arena is dying.

    7 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  18. Product Suggestion: another place to test your decks when you are limited on time

    Hello,

    Something I think that might improve the quality of life of MTG arena is if the bot matches you could set up is you could change the degree of difficulty, as well as Sparky getting access to meta decks, so that when you don’t have enough time to play a real player to test your home brew deck before jumping into ranked matches, you can play sparky and she will put up a realistic enough of a fight that you get a good idea how your deck will preform in the current meta

    1 vote

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  19. Server Connection Failure

    After the scheduled maintenance for Magic Arena on July 8th was completed. I became unable to connect to the server despite the status of the game being operational across all platforms.

    6 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  20. Matchmaking

    The MTG Arena matchmaking system and algorithm for best of one needs to be overhauled. You cannot tell me that it is randomized or a fair matchmaking system whenever I just put together a new deck tonight (Dimir Mill) and proceed to face Azorius Omniscience, 4 out of 5 matches. The 1 match that I didn't play against it, I won because it was an unfair matchup and my opponent was forced to lose due to land flooding.

    Stop dictating matches for best of one based on land shorting/flooding and stop doing unfair matches. Let matches be completely randomized. I…

    8 votes

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    1 comment  ·  Gameplay  ·  Admin →
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