MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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24736 results found
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Russian collection search not working
Unable to search with russian language
64 votes -
Unable to edit decks
For a few days, I have not been able to update my decks. Every time I try to update a deck, I get stuck with the wheel turning "Waiting for the server". Could tou please help ?
9 votes -
dig through time
Second time it happened to me that game freezes when dig through time is cast with floated mana.
12 votes -
Add deck type "Friendly Brawl Rebalanced" to direct challenge
At this time, the only option for playing brawl in direct challenge matches is the deck type "Friendly Brawl."
All other brawl deck types ("Standard Brawl," "Historic Brawl," and "Friendly Brawl Rebalanced") are loaded into the direct challenge as deck type "Friendly Brawl."
Consequently, Alchemy Rebalanced cards are automatically switched for the original, non-rebalanced cards in those decks : there is currently no way to play Alchemy Rebalanced cards in brawl matches using direct challenge.
This results in a situation where players cannot 100% replicate the public queue "Standard Brawl" and "Historic Brawl" play experiences in a direct challenge versus…
144 votes -
Premier Draft Gone
Bought into a WoE Premier Draft, played and won a single match, was kicked out immediately afterwards and now Premier draft has disappeared from my options along with the deck. Logging out and in doesn't fix this.
Premier draft was not set to rotate out nor was there a countdown timer on the event ending.35 votes -
The Magic The Mirror Crashes iOS to Home Screen If On Battlefield
Whenever "The Magic Mirror" is loaded onto the battlefield, it crashes iOS to the home screen. This includes both when cast as well as when trying to return to the game with it still on the battlefield. So the iOS player is then locked out of the game. 100% repro rate.
11 votes -
koma enter the battle feild crash
Koma enter the battle feild,my iphone crash and unable to return to battle.
I'm very sad . I've experienced this three times with this cube draft. It might be because of my iPhone, but I'm very sad to think that I won't be able to draft anymore.thank you.19 votes -
Can spark PLEASE STFU??
Spark continues to "educate" me about my limited and constructed rank EVERY TIME I go into profile, it's incredibly irritating.
Please fix before I lose it, spark is almost as bad as clippy.
21 votes -
Coma crash
During two matches the casting of Koma, Cosmos Serpent has caused the game to crash. Restarting client will attempt to rejoin match, but crash during loading. Can not utilize app until I have lost the active match by timeout. iOS iPad
19 votes -
Friend challenge keeps bugging out after 2 or 3 games. we become Desynched
When me and my friend Direct challenge each other, sometimes after 1 game or 2 or 3, we no longer can fight each other because it says on his screen he gets to join the game but "waiting for opponent" which ultimately leads to a draw but on my screen, as soon as I choose a deck it says "waiting for server" and the loading wheel but then eventually it says "Unable to submit deck" or "network error" and I cannot cancel the screen or play anything else due to my decks showing a locked symbol or it says "Waiting…
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Log20231126_003001.log 1045 KB -
NetworkError.png 901 KB -
Log20231121_204408.log 3702 KB -
Me - after challenge attempt - Log20231120_194323.log 11751 KB -
Me - before challenge attempt - Log20231120_194107.log 10078 KB -
Screenshot 2023-11-20 194244.jpg 495 KB -
Screenshot 2023-11-20 194306.jpg 179 KB -
Screenshot 2023-11-20 194228.jpg 172 KB -
Screenshot 2023-11-20 194201.jpg 197 KB -
Them - before challenge attempt - Log20231120_194042.log 3 KB -
Them - after challenge attempt - Log20231120_194529.log 8 KB
27 votes -
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Spark Reward for "Jump In" not progressing properly
Spark Reward for "Jump In" is supposed to increment each time you complete a "Jump In". The first time I do it it progresses properly from 0/3 to 1/3. The second time I complete a "Jump In" it doesn't increment from 1/3 to 2/3, instead it stays at 1/3. The third time I complete a "Jump In" it progresses from 1/3 to 0/3. I have reported this bug twice already to you and you haven't resolved it.
21 votes -
Unable to log in after update
Unable to log in after update. Tried logging in, update actioned, then the below message after "waiting for server".
25 votes -
Sideboard Not Complete in Deckbuilder
When viewing a complete deck (60 card mainboard with a 15 card sideboard), the UI reads 15 cards in the sideboard but only 2 or 3 are viewable rather than the complete 15 card Sideboard. I am encountering this on PC, but I did some testing and am experiencing the same issue on mobile.
10 votes -
molten impact
Bug;
If one casts molten impact on a creature that is indestructible but takes excess damage, it still generates a boon as expected. However, once that boon triggers, the excess damage will go to the new target you choose as well as the initial target. see photo for example.16 votes -
chorus counter not increasing properly on chorus cards
This bug doesn't occur every game, I am unsure what conditions activate it. I play a deck with surveil and explore mechanics. Sometimes a few of my chorus cards don't update, while others do; for example I'll have "Collossal chorus" in my hand, play "mycellic Ballad" and the chorus counter on "Collossal chorus" remains at 2. In the same game, I draw a Collossal Chorus whoch does reflect the count increase.
12 votes -
Fix Quick Draft
How to report a bug
1. I was in a quick draft event before the most recent update. The game can no longer find an opponent and it sits "currently waiting" for 10+ minutes.- PC
No match is ever found for my quick draft event that was started before the update.It should match me against an opponent in under 2 mins.
11 votes -
quick draft lost caverns
I can't get into a game in 'quick draft Lost Caverns of Ixalan'. I can queue up, but the queue-screen just says "currently waiting" and nothing happens. I built my deck two days ago and can't play it. I can get into games in other gamemodes normally.
9 votes -
Matchmaking for Quick Draft LCI broken, never find a match
Quick draft matchmaking is taking forever, I never find a match. This started today after the update and release of Outlaws of Thunder Junction. I attached screen shots showing I waited more than nine minutes and counting.
11 votes -
Koi Pet (Digital Origami Fish)
Folded Koi pet (fish) is missing from my game.....
It is literally my favorite pet and after paying $50 in arena for it it means a lot to me. I do but don't care about money. I would love me pet back.12 votes -
Network error There was a problem communicating to the server. Post Game Update - Outlaws of Thunder Junction
After today's game update (Outlaws of Thunder Junction)
The status page shows everything is supposed to be operational again.
However, I cannot connect to the server. I get the following error after ot
Everything looks good but after loading inital scene. It takes some time showing Waiting for the Server... befor I get the Network error There was a problem communicating to the server. Or alternatively (Unable to get collection. Please try again later.
6 votes
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