MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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3183 results found
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Timer countdown when I can’t do anything
I am not completely sure how, but I was holding down on cards to read them during a phase change, and my own timer started counting down. Annoyingly, though, I was unable to trigger any effects or pass/resolve. I was just stuck sitting there with my counter counting down when I should have been able to resolve an opponent’s effects or resolve the phase. Because of this, I received a loss in the event when it was still a close match.Platform: IOS
2 votes -
Gameplay stall/crash
Playing on iOS When I start a game at any given point between passing priority it freezes. Restarting the app will cause it to start the game again but with a broken background or may not allow me back in the game at all I am not having network issues and I have already performed a clean install. This happens in every game I start
2 votes -
No daily deals in store today
There is no daily deals in the store today. I have had this come up in the past and wanted to make sure this wasn't happening again.
1 vote -
Bug: Progenistus can be removed from the game without a sacrifice effect
Just ended a match using Progenitus and someone played a boardwipe to destroy all creatures.
This shouldn't have even caused Progentius to be sent to the graveyard because it has protection from everything.
I don't get how a bug this simple hasn't been resolved yet.
1 vote -
Golden pack progression
On November 24th at around 11:20 PM, I purchased 10 regular packs of “Avatar: The Last Airbender” using gold in MTG Arena and then opened a Golden Pack. However, from the Golden Pack, I received only one card from the current latest Standard set, “Avatar: The Last Airbender.”
To confirm, I made the same purchase again and opened a second Golden Pack, but once again I received only one card from “Avatar: The Last Airbender.”
Normally, a Golden Pack should always contain at least two cards from the current latest Standard set, “Avatar: The Last Airbender.” However, in both of…1 vote -
Force Import decks for when the cards don't exist
Force Import - often when importing a deck I find that MTGA doesn't have it. It would be nice if there was a way to 'force import', just import all the cards in the list and skip over the ones that don't work. Maybe provide a error panel like '5 cards failed to import: etc, etc". It could be a hotkey, like Ctrl+Shift Import or a setting.
2 votes -
T60pro tablet mtg arena crash
OS
Android 15Screen size
13.4 in
Data storage
256 GBResolution
1080pRam memory
8 GBProc. speed
2.2 GHzProcessor
T7280
Proc. brand
UnisocNative resolution
1200x1920Graphic card
Mali -G57 1core(850MHz GPU)
Ram memory type
DDR4I attempted install and it installs, but will not fully open. It immediately crashes before displaying anything. I can select icon and it begins to zoom into app like a transition to fullscreen, but crashes before any images.
1 vote -
Multiple highly unusual crashes while playing against a particular opponent
Played against an opponent with the name Hairra_Wedge
The game crashed 3 times out of nowhere. Seems likely that this player is hacking somehow.
1 vote -
non accedo al gioco tramite rete wifi dal mio pc
non riesco ad accedere al gioco tramite rete wifi dal mio pc
1 vote -
Missing Type of Feedback
Even navigating to: https://feedback.wizards.com/
I'm trying to leave feedback about Magic than just about MTGA.
1 vote -
Bug unable to pick up cards at the draft, lost all my gems
Bug unable to pick up cards at the draft, lost all my gems
1 vote -
Missing Simplified Art Options
Most cards have simplified art options.
Including cards I'm sure you have the contracts in place to use these newer art styles (at no additional costs to WotC; because how poorly WotC treats artists).
Could you please make cards have at least a standard art style that is readable and within universe than this out of universe slop you are stuck to.
1 vote -
A way to review owned alternate arts please.
As an example today I got Rhythm of the Wild from a TMNT pack. As I am a new player and play in Standard with cards I'm familiar with so far I don't dabble much in Historic. The new deck builder defaults to standard, so it was kind of hard to find this card I owned and wanted to play. I'm sure there are others I might have forgotten in winning styles from Midweek Magic, opening them in a pack, or purchasing them when they were on sale in the store.
These are cards I would potentially spend my wildcards…
1 vote -
Auto Stops Are Missing - Please Stop Hand Coding These
There needs to be some rules to identify when a card(s) should create an auto stop.
Otherwise you get board states like this where the client auto passes:
https://youtu.be/wYRSquPRPYY&t=1270This solves some future dev debt than hand coding every little detail into the client.
1 vote -
Block letters
Game appears unplayable. Blocky lettering and cant read anything.
1 vote -
ive spent so much money the game stopped working properly
i have so many cards that it makes the game not load right and my screen gets whited out in my collection. **** this game. its been broken forever. fix your game
1 vote -
Instants are able to be cast for their sneak cost during the damage step
If you do full control, you are able to cast instants after damage is dealt. I tested with the last ronin's technique, michaelangelo's technique, and jennika's technique. I'd assume kitsune's technique would be the same but hadn't tested yet). Sorceries and creatures seem to be fine, just seems like the instants specifically are allowing this.
1 vote -
Dark Leo and Shredder not visually removed from board after being removed
I had Dark Leo and Shredder on the field and the opponent gave it -3/-3 (I think it was Karai's Technique). My creature stayed on the field as a -2/0 although it was also in the graveyard. I couldn't attack with the creature, its trigger didnt work, and I also played a second one and didnt trigger legend rule. But the creature that the game knew was removed was still visually on the board. Im not sure if it was the same for the opponent.
1 vote -
Duplication protection gems not awarded
Gems awarded from duplication protection are not added to my gem count.
I don't have exact steps to produce this bug, but i get animation that card reveal is actually resolving into some gem amount 20 or 40 gems. But in my gem amount stays the same.
Tried changing views and restarting the game but the gem amount stays the same.
1 vote -
Game freezes
I play on Android and since 2 updates ago(ninja turtles) the client freezes often. I can click cards, but not end a match. I need to force the app to quit. This happens often when I am playing bot matches. And did not start happening until recently
1 vote
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