MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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3193 results found
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Avatar changes from Toph to Vivien during match
When the avatar is set to Toph on Android, it displays correctly on the VS screen, but changes to Vivien after entering the match.
This happens every time and in all match types, against both players and AI.2 votes -
I can not connect my account to the server => Black screen
Dear team,
since the Jan 13, 2026 - Game Maintenance - Lorwyn Eclipsed Update, I'm having trouble with my account. First it was sudden crashes, which is inconvenient but overall ok. But since Wednesday Jan 14, I cannot access my regular account any more. When I log in, the screen goes black or has a stuck “Waiting for server” wheel. Nothing happens any more.I tried all the suggested measures in the Q&A. Nothing helps. Also tried different devices. Same thing.
However, if I create a new account, this will work and I can play games just fine. Which tells…
1 vote -
Opponent played spells with far more mana than they had available
My opponent played two cards totaling 13 mana but only had three mana available. It's frustrating to hit this kind of issue on a regular basis.
2 votes -
Consistent crashing in Lorwyn eclipsed trad draft gameplay
Consistent crashes and stuttering in the MTGA win11 client in game 1 and 2 of trad draft Lorwyn games.
First crash seemed related to targeting with the -1/-1 counter from bile-vial boggart.
No reason for second.
Please see game logs and screenshot attached.
Please refund cost in gems or coins for traditional draft entry.2 votes -
Client does not load for mobile or pc
The client is not loading for me since the Lorwyn update. I have uninstalled, reinstalled, changed the connection from wired to wireless and back. I've run as an admin. I've tested on my mobile. My systems meet the appropriate requirements. My connection is not choppy . I cannot access the application since the update. I spent $50 on the prerelease stuff. I'd like to be able to play.
2 votes -
Crystal barricade
When I have Crystal Barricade on the field, the opponent is still able to destroy other creatures of mine that are protected by Crystal Barricade. They are supposed to prevent all non-combat damage to other creatures you control. Would a spell that destroys a creature be considered non-combat damage?
1 vote -
luminolusk
Luminolusk does not grant the appropriate amount of life for colors among permanents I control - it should be including lands, but it is not.
1 vote -
Jump-In is screwed up for Lorwyn
I picked Giant (RW) and Vivid (Sans-black) for the midweek magic event. The packs I got were mono-red giant cards and mono-green vivid cards, but with a 4C manabase of 4-4-4-4 with no fixing, making half of my lands (basically) worthless except for casting some hybrid cards that my green mana could already cast.
2 votes -
Bug - targeting fails and client hangs with no choice until timeout.
After casting a spell or being attacked - the client hangs until timeout. It made me lose a quickdraft...I'd really like a refund for it...
2 votes -
Ozai, the phoenix king bugged (ability active with 4 unspent mana istead of 6)
Hi, today, during a draft game at about 9:50 Prague time (CET), I had a bug happen. I played Ozai, my opponent enchanted him with a swampsnare trap, reducing his stats. Then, during my turn, I started tapping lands to add mana to my pool (to make Ozai indestructible). As soon as there was 4 unspent mana in my pool, ozai gained indestructible and flying (see attached screenshot). The game was played on android.
This is not correct, Ozai states that he needs 6 unspent mana in pool to gain those abilities. Maybe swampsnare trap unintentionally changes this, because when…3 votes -
Received a Rare in a Mythic Rare Avatar pack
I purchased a Mythic Rare pack in Avatar, no Mythic Rare in the pack.
PC
Purchased only 1 pack
I would like the extra 300 gold I spent for the pack returned to me, please?2 votes -
Cards placed in incorrect locstions for draft, and lands placing in play area, blocking cards that have been played
I registered and started to play a pick two draft. Part way through the draft all of the cards to draft from were no longer displayed where I could interact with and see them. I could see the edge of the left-most cards on the right edge of the draft area, but I coiod not interact with them or slide them over to view the rest. I closed and reopened the game and it thankfully got me back into the draft, though some cards were auto-picked for me that did not fit the deck.
Then I went to play and…1 vote -
no pack from events standard
i miss my reward pack from my two win in standard event and the 75 gems, ty for your attention.
1 vote -
Food Chain Auto Pass
During your turn, if you have nothing able to be cast, it auto passes into the next phase. However, with the Food Chain + Squee combo, you have to have full control in these scenarios.
The scenario came up when I had just a Squee in play with Food Chain, and a Muxus in hand. I attack with Squee first so I can bait them to animate their man land. Then I play the Muxus, play out another goblin from hand, and I have a lethal loop: A goblin that deals damage whenever a creature ETBs. So I am looping…
1 vote -
Erroneous timer application
During opponent's turn opponent had ability chain reactions that took about 5 minutes to play out. Problem is that MY timer ran out during opponent's actions. I couldn't do anything. After chain reactions played out, I lost due to timer running out.
1 vote -
product suggestion
Semi casual player on Arena and I hop on to test deck ideas before putting them together in paper for the LGS. Its decently annoying when i cant even get a game in because everyone is leaving matches either instantly or within the first 5 moves. I cant practice a deck that way. I believe something could be implemented sort of copying League. Cant surrender until after so many turns and anyone who leaves the game before that turn limit by either manually closing it or disconnecting faces a penalty when trying to find new matches that stack for each…
1 vote -
shroud
Shroud should have a different animation than hexproof. I know reading the card explains the card yada yada, but the implication of a hexproof permanent is I can interact with my own hexproof permanant. I can NOT interact with my own permanent with shroud. I shouldn't have to worry about getting caught by the game showing me one animation but it's actually an entirely different mechanic. My last game I had stolen someone's lightning greaves which I assumed to be swiftfoot boots and of course this led to a misplay my following turn. It just should be obvious that it…
1 vote -
1 vote
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2pick draft
バグを再現する手順を教えてください
2pickドラフトでドラフト完了後にサーバに接続していますから進まない
MTGAを強制終了後、再度2pickドラフトからデッキを構築するを選ぶと
サーバに接続していますから進まないどのプラットフォームを使っているか(PC、Steam、Mac、Android、iOS のいずれか)を記載してください
PC実際に経験している結果を入力します
1参照特徴の期待結果を入力
接続してデッキ構築できること関連するスクリーンショットや動画を追加する
なし回避策を見つけた場合は、回避策を追加してください。
なし
1 vote -
Missing Veteran Explorer title
In the Article "Announcing Pioneer on MTG Arena" (https://magic.wizards.com/en/news/mtg-arena/announcing-pioneer) is written the following:
"Players who previously completed this achievement and obtained the title "Veteran Explorer" will keep their old title and be granted the new one."
I understand it is been quite a while, but I am still missing my Veteran Explorer titles. See attached random in-game screenshot with me having the title and a screenshot from the current titles screen where it is missing.
I would like to have my title please.
1 vote
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