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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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10220 results found

  1. rofellos, Llanowar Emissary

    Historic Brawl: If the intent behind banning cards like Ancient Tomb was to remove higher power mana ramp than why is a very powerful mana ramp creature allowed to be in the command zone. Without any removal in your opening hand Rafellos will tap for 3 mana on turn three, giving the Rafellos player access to 6 mana on turn three, Every Game! he should be allowed in the 99 but should not be allowed in the command zone.

    1 vote

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    0 comments  ·  Gameplay  ·  Admin →
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  2. Game keeps kicking me out back to the lobby

    This game is UNPLAYABLE. It keeps kicking me back to the lobby mid game. This happens SEVERAL times in one game.

    The last one I played it kicked me out 7 times. Then when I come back in, the controls are broken in some way. For example, I couldn't click individual cards to attack, I had to go all or nothing. Then, it started kicking me as soon as I re-entered to the point that when I re-enter I was stuck in the waiting room forever. After TWO MINUTES passed, I closed and restarted the game, but my opponent had…

    1 vote

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  3. gems

    On Macbook Air and would like to purchase gems to participate in the collector booster Avatar sealed event. I've looked at a number of fixes including uninstalling and reinstalling. Nothing is working. Help!

    1 vote

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  4. Ever since Avatar install game crashes all the time

    The game crashes on my Android phone ALL THE TIME ever since the Avatar installation.

    Sometimes I can get 1-2 hands in without a crash, but I think it may be related to card mechanics in my/opponent's deck.

    It crashes during gameplay and if I try to reload to rejoin the match, the app crashes immediately again.

    It crashes when opening packs of cards or lookong at My Collection

    This has made the game totally unplayable and makes me look like a bad sport /roping my opponents

    1 vote

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  5. Bug during gameplay. Not losing mana as steps end.

    I attacked with a creature that said that I don't lose mana as steps and phases end until end of turn but it didn't let use that mana after combat to summon my commander which guaranteed that I lost the match.

    1 vote

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  6. Les joueurs du week-end

    Faut arrêter ça!!!
    ..
    Faut arrêter de faire gagner avec des pioches de cartes improbable et en truquantr la pioche de tous les "tocards" qui viennent jouer que le week-end, ça en devient ridicule et irespectueux pour les joueurs au quotidien.

    Vous faites croire a des pauvres débutants et autre gros "noob" qu'ils savent jouer parce qu'ils sont venu vous filer quelque dollars le week-end, les joueurs despériences se retrouvent à faire des parties qui frôle le ridicule avec en face des névrosés tous content que de gagner des parties en étant incapable de se rendre compte que le jeux…

    1 vote

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  7. Graveyard and death triggers

    I just played a limited game where hama the bloodbender and callous inspector failed to trigger. No clue from the inspector. No exiled cars to play from the bloodbender despite multiple targets. I lost the game due to this. Any way to get a refund in gems?

    1 vote

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    0 comments  ·  Events  ·  Admin →
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  8. cannot leave screen android

    the android client (s25 but also with older phones) disconnects if you go to another application, and refuses to reconnect

    1 vote

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  9. A Bug Where the Player Immediately Loses the Game After the Opponent’s Consecutive Trigger Resolutions

    When the opponent put nearly 100 creatures onto the battlefield at the same time, both the opponent’s and my own triggered abilities caused multiple life-gain events. All of these were being processed automatically for both players.
    During this time, even though the player could not take any actions, their timer continued to run down, and once all processing finished, the player immediately lost the game.

    1. It makes no sense that the player’s time decreases during the resolution of the opponent’s activated/triggered abilities.

    2. It is unacceptable to lose the game immediately after waiting for all the processes to finish.

    I would…

    1 vote

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    0 comments  ·  User Interface  ·  Admin →
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  10. Brawl matchmaking

    Request fix to the Brawl matchmaking system or a notice to the player-base that you have no intention of ever fixing it.

    The last update from the addition of aetherdrift to MTG Arena, has drastically altered the previous matchmaking balance and has still not been fixed. Prior to the patch, the matchmaking was still not great but was tolerable enough with hopes that it might be actually be tuned better in the future. Its been almost a month since this became an issue and its still in a practically unplayable state with matches being one sided.

    The silence on this…

    9 votes

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  11. Skyclave Apparition Bug

    Cruelclaw's heist exiles my Elite spellbinder and later plays it. I play skyclave apperation and exile the elite spellbinder my opponent took from my hand. Skyclave apperation, says: “When this creature leaves the battlefield, the exiled card’s owner creates an X/X blue Illusion creature token, where X is the mana value of the exiled card". However, whn my opponent later boardwiped, he was the one that recieved the illsuion, not me the owner. It seems to me that skyclave apperation recognizes the caster of the card it exiles as the owner, not the player that had it in the deck…

    3 votes

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  12. Cannot cast Cyclonic Rift for overload cost when Omniscience is on the battlefield

    When Omniscience is on the battlefield I cannot cast Cyclonic Rift for its alternate overload cost. The menu that used to appear that gave the option to cast it for all the available costs is also no longer showing up when omniscience is on the battlefield.

    This is a bug and needs to be addressed to make sure play is functioning properly.

    2 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  13. bug whit mechanic

    my opponent attacked whit ulamog the defiler, he activated annihilator X, where X is the counters on him, i exiled ulamog on response, annihilator still activated whit the counters he previous had before the activation destroying all my permaments and making me loose a game i was gonna win 100%.

    1 vote

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    2 comments  ·  Gameplay  ·  Admin →
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  14. Casting spell with no mana

    I was able to cast "Into the flood Maw" even if I didn't have any open mana. From this point the game was totally broken.
    BTW spell wasn't really casted, seems like the card stayed on the stack, and from that point I wasn't able to cast any other spell.
    My untap step was always skipped, then when I played another land, at the end of the turn it returned into my hand, and I also drawn a card which looked like sleeve. I think one of my turn was skipped too.

    Platform: android

    3 votes

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  15. Warp

    There is a bug that dont apply the rules correctly with the warp mechanic. I believe copying a warp spell on the pile shouldn't be exiled at the end of the turn. Exemple : I am casting in the same turn Taigam and a spell for it's warp cost. Taigam do make a copy of it but the copy is systematically exiled at the end of the turn.

    2 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  16. Critical Bug in MTG ARENA

    You implemented r199ed matchmaking system for the game where people are supposed to get paired randomly.
    Is everything ok with you ? Horrible and pathetic.
    Fix this bug ASAP.
    Thousands of people are reaching out to you and you just ignoring this.
    Tell your management they are ******** for not taking actions or rather show them this message.
    Thanks

    2 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  17. Crash when joining match

    Game crashing when attempting to join some games. See images attached. When attempting to join some games there seems to be either some coding bug or possibly someone hacking to get a Disqualified win. The images show the loading text all messed up and repeating itself and another language that looks similar to arabic. Can't even submit log because game will not stop crashing until the match that started has timed out. Even attempting to close and clear cache does not remedy the issue of it crashing. Anyone else having this issue?

    2 votes

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  18. Rush of Dread - Timer abuse MTG Arena

    I casted « Rush of dread » will all additional costs and instead of acknowledging the cast (sacrificing creatures, discarding cards, etc.) my opponent simply let the timer time-out. This cancels the cast and passes the turn back to them. This happened twice now (mobile on IOS).

    2 votes

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  19. Certain MTG Arena Achievements not working

    I have not gotten the "Test of Endurance" achievement even though I have reached a life total of 50 or greater at least 3 times (the most recent game is attached, I had 61 before lifelink damage). I'm playing in the starter deck event. Most other achievements have worked in this game mode. What is different about this achievement specifically? How could I tell if others will not work in certain (non-sparky/direct challenge) modes?

    3 votes

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  20. Perpetual Removed When Creature Moves to Command Zone

    1.   Give us the steps to reproduce the bug
      

      I countered my opponent's commander with Teferi's Contingency. The perpetual effect was applied to the card in the graveyard. Once my opponent returned it to the command zone, the perpetual effect was gone. He then cast it on t5 and killed me.

    2.   Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
      

      PC

    3.   Enter the actual results you’re experiencing
      

      Perpetual keyword states that effects are not removed when the card changes zones. Not optional. The command zone is a zone. Perpetual effects are expected to remain on the commander.

    2 votes

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